M&S Bank review: Credit card

I have had a dispute with M&S Bank over a £50 payment which appears to have been resolved by M&S Bank crediting me with the payment having been received and further credits for a letter £12 charge and compensation £ 25.

I am now furious having received a letter dated 06/04/2023 referring to credit card agreement [protected] 17/03/23 LETTER CHARGE.

I hve tried phoning M&S Bank using [protected] and [protected] without success in getting past automated phone information or making contact with a human being.

With regard to the initial dispute mentioned above I wrote to Mr Paul Spencer CEO M&S BANK onwithout courtesy of a response.

Can I please request your assistance in requesting a phone call to me on [protected].

Thanks in anticipation.

MR D.C.SANGSTER,

3 FIR TREE GROVE,

HYTHE,

HANTS

SO45 3RA.