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I did not apply for this insurance as i have insurance and don't need this plan. If they do not stop the withdrawal from my checking account i will obtain an attorney and file a suit. I don't know how they got the informatio to withdraw from my ckecking account so this must be a case of idenity theft.
The complaint has been investigated and resolved to the customer’s satisfaction.
Seems MVQ isn't getting the message - my VISA account shows a 10-31-09 charge of $24.95. Never heard of them before. So what are our State Attorney General's office doing about this?
As an addition to my original posting, I have had an insight as to what may have been the culprit...NEWSMAX MAGAZINE is offering on TV a Emergency Radio AM/FM/SW Radio & Emergency Lights. The way they get credit or debit card info is the charge for the shipping & handling. I, like many, many others could not resist the offer and ended up in cahoots with MVQ.
I have been charged three times by this MVQ cxompany. 29.95 each time and I don NOT know why, who, or what the charge was for! How do I get my money back from these people?
Because I pay my Discover bill pretty much without question or intense scrutiny, I only discovered this month that these thieves had charged me two times a month at $19.95 each since June! That's $40 a month! I called them over the weekend and got the electronic mumbo gumbo followed by the statement "Sorry we are closed." I called again during the week...early morning. I stated that I wanted a refund. To be honest they were polite and professional, but as is stated in other comments here, they seemed used to this. I spoke with a supervisor who said I would be refunded in full...a sum of about $200. Don't just cancel, CALL THEM AND DEMAND A FULL REFUND. I have never heard of these people and still can't figure out how they got my credit card number. I will be paying closer attention to my Discover bill in future.
This company is a scam. They charged me $19.95 for two months before I caught it. My bank refunded it to me then I changed my debit card and guess what, they got the new number and charged $59.90 against it! I recommend everyone file a complaint with your state attorney general's office and get these scammers shut down. I call them was told I would get a refund in 2 to 3 days and was told I had gotten a credit report - I have never gotten a credit report! I only use a debit card and have no credit! File complaints!
on my statement i noticed that i had a debit of 29.95 i never signed up for this bogus company and yes for all of who work on ripping the consumer off i hope you get jail time because i never authrized theses changes so in the best interest of the company give back to those you stole money from for i put a dispute with my cedit card company and with mvq and if i dont recieve the credit back i will go the attorney generals office what disgrace especially when pple have families they need to support so put it back on my card because i am one not to be toyed with and for all other consumers think the same way they gave me confirmation number to confirm that i will be recieving my credit back i hope for their sake its true and stop scamming pple who never gave you the go ahead its so on
I had this problem after buying a book, but I called [protected], and the lady, supposedly from MQV Health Plan, told me she'd cancel my subscription and refund my money. I haven't gotten any money back yet, but as I just made the call, it's not surprising. I hope this works and I hope others can try to cancel their "subscriptions" before this company scams much more.