I was contacting Disney Plus to cancel my subscription and called the additional phone number on my account. The individual told me that they can take care of it. He asked for my information, phone#, address, email, and credit card number. I asked him why he needed my credit card number and he explained that is how my Disney Plus is withdrawn. I asked him does he work for Disney and he said, "Yes, he will take care of it". I then asked him that there will be no funds removed from my account and again, he said Yes he will take of it. I received a reference#[protected] with a phone number, [protected]. 2 days later, my account had a pending of $3.95. Contacted the bank and told them not to pay it.
Desired outcome: I would like my refund and put this company out of business