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Namshi General Trading

Namshi General Trading review: Delivery failure

T
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9:56 am EDT
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Order Number AE1184921720

6 days of calling NAMSHI contact center (polite stuff who always assured me that the “complaint had been raised” to the shipping agent and I would receive my order “today or tomorrow latest”.

As well as writing the complaint through the website around 3-4 times (and receiving the “ticket closed” messages …)

calling the number I’ve received through sms from the shipping company saying that my order is “out for delivery” ..

I’ve got the message from NAMSHI stuff today saying that the shipping company “was unable to communicate” with me .. and now cancelling my order …

Just to mention that the shipping company (noonexpess namely ) was very well able to communicate .. I’ve been receiving text messages from them that their “associate is on the way” mainly in the night time and called many times the numbers they’ve provided by the same sms with no luck whatsoever or the agent answering and saying he wasn’t going to Arabian Ranches where we live )

Please kindly reimburse the amount to my CREDIT CARD As ap and follow up with your stuff on the issue ..

took me 6 days waisted to wait and call and write messages.. to find out it’s cancelled now and the money will go to my NAMSHI account ..

Very disappointing

Desired outcome: Pls fully reimburse the amount to my credit card

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  1. Namshi General Trading Contacts

  2. Namshi General Trading phone numbers
    +971 800 626 744
    +971 800 626 744
    Click up if you have successfully reached Namshi General Trading by calling +971 800 626 744 phone number 8 8 users reported that they have successfully reached Namshi General Trading by calling +971 800 626 744 phone number Click down if you have unsuccessfully reached Namshi General Trading by calling +971 800 626 744 phone number 0 0 users reported that they have UNsuccessfully reached Namshi General Trading by calling +971 800 626 744 phone number
    100%
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    Customer Service
  3. Namshi General Trading emails
  4. Namshi General Trading address
    Unit 3219-2-3, Emaar Gold & Diamond Park, P.O Box 118529, Dubai, United Arab Emirates
  5. Namshi General Trading social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Namshi General Trading Category
Namshi General Trading is ranked 45 among 724 companies in the Fashion and Style category