I key in the college name, the employee's name, birth date, SSN and my reference number then forget to hit the SUBMIT button and press enter instead. You wipe out all my data and I have to enter it all over again! This is a simple fix. Instead of wiping out all the data, issue a message that says "Press submit when all your data has been entered." Very poor design. I can't believe you haven't received this feedback before. But knowing your company, you just don't give a damn.
Desired outcome: See previous comments.