I'm epileptic and cannot have my medication on time. The Navarro Pharmacy at 39 Palm Avenue, Hialeah, FL 33013 is always full of customers waiting in a long line at whatever time you go. However, instead of leaving the employees 40 hrs. per week, you now have reduced them to 30 hrs per week. This is not going to get you less corporate costs and lose customers to go to other pharmacies than CVS. When I get there, everyone is complaining because of the much-needed time to serve customers the medications. I missed a medication at least 2 times and when I told the neurologist and told me that if I miss one, I could enter into shock. If this happens, I will file a complaint with the authorities.
Vilma I. Echevarria
Desired outcome: Give them the extra hours in order for the pharmacist and pharmacy personnel to do the job on time and accurately. I can't understand why such a busy pharmacy and store could be in a reduction of hours.