Web site where you place your order is deceitful. It asks you if you want additional items and even if you say no, when you check out those additional items are automatically there. You have no option to make changes to items in your cart because there is no cart. They get your credit card info up front so you are already going to pay more than you thought you would. Then when you call, you are told that it can take 24 hours or more for your order to show up so they cannot assist you. When your order finally shows up in their system, no changes can be made because it is already in the warehouse ready to be shipped. I was charged $7.95 for bonus cream that I did not want (no choice in the matter) and $24.89 for an additional neckline slimmer with more cream that I said "no" to while placing my order. When I called to inquire about returning the items, I was told that I would only be credited for $4.00 out of $9.90 for the shipping and handling of the additional neckline slimmer and cream. I decided to return everything and when all is said and done my out of pocket cost is $33.50. Their employees are also trained to be very stubborn and not very friendly either.
The complaint has been investigated and resolved to the customer’s satisfaction.
I brought the same product off amazon. Next time go to amazon to purchase product, no one can charge your credit card and you will get the same products.