Nissan Motor Inc review: Complaint

Dear Sir or Madam,

Few weeks before Covid restrictions came into effect in 2020, I took my leased car to the automotive shop and made several updates. I spent over 1500 changing tires, oil and other changes that the mechanic stated the car needed.

The car ended u being parked in my driveway for the time of the Covid restrictions until I had to return it. I t was close to 6 months that the car was not.

used. I returned the car in August of 2020. For the period of two years I never received a bill for any outstanding balance.

Most recently on August of 2022, I decided I wanted to buy an apartment. To my surprise when I checked my credit there was an outstanding balance from Nissan Motors Inn. I began making calls to resolve the matter and the company began sending me bills. I made two payments one in Sept for 100 and another for $1260 on Oct 4th through a collections company.

The last payment was received as the payment that would settle the account in full.

For a month, I have called Nissan Motor Inc and they won't provide me any documentations that proofs that I made a payment that settled the balance.

This situation is negatively impacting my debt to income ratio and it is preventing me from moving forward with the purchase of an apartment,