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I HAD A PROBLEM AT THIS NO FRILLS LOCATION - VICTORIA PARK AND LAWRENCE ABOUT RACIST COMMENT BY STORE MANAGER NAMED ROSS AND ALSO BY ANOTHER INDIVIDUO NAMED CHRIS...
"""INVITATION"""" IF YOU OR SOMEONE THAT YOU KNOW HAVE ANY COMPLAINT ABOUT RACIST COMMENTS OR ABUSE OF CUSTOMER SERVICE AGAINST THAT NO FRILLS LOCATION, PLEASE POST YOU COMMENTS HERE AND I WIIL GET IN TOUCH WITH YOU. I'M COLLECTION COMPLAINTS TO OPEN A CLASS ACTION AGAINST NO FRILLS ( LA ROSA'S AT VICTORIA PARK AND LAWRENCE AVE).
Hi just read you comments, and i would like to get in touch with you, I'm 62 years old and the other day a Manager from that location acused me shopplift even when i prove that i bough from another location and show him my receipt. he mr.ross call me a Dinossaur and told me a should be in a retirement home. please get in touch with me (Mrs. Sophie) [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
HI I WAS WONDERIN WAT UR RACE IS. AS FOR ME IM A 22 YR OLD BLACK MAN. I WAS AT THAT SAME NO FRILLS ABOUT 3 DAYS AGO AND WHEN I GOT TO THE CASHIER THERE WAS THIS OTHER LADY JUST STANDING BEHIND ME STALKING ME AND WACHIN ME MOVES TILL I PAID FOR MY GROCERIES AND PACKED THEM IN MY BAGS. IM AWARE THEY DID IT OPENLY AND DID NOT WANT TO HIDE THE FACT THAT THEY WERE STALKIN ME, BUT I MUST SAY I WAS REALY HURT, BCUZ I DID NOT UNDERDTAND WHY AMONST EVRY ONE IN THAT STORE AND PPL STANDIN AT THE CASHIER FOR THAT MATTER I WAS BEING CHACKED SO THOROUGHLY, THAT REALY MADE ME FEEL MISERABLE AND HELPLESS
You have to speak up to prevent this sort of thing from happening again. I'm from the US where something like this would NEVER happen for the simple reason that we're very vocal and insistent that customer service everywhere be quality. If not, we ### to management and things get done.
Go back, insist on speaking with management, and explain your situation. If it is not resolved to your satisfaction, contact the Better Business Bureau, a government agency that handles such complaints, and/or a lawyer.
To the young man (22year old above)there are store plain clothed people hired by other agencies and visible security
plain clothed can not harass you, talk to you or stop you. if they stop you they must have three things - you have taken something(selection), concealed it (or consumed it), and exited the companystore without paying for it. next time stop and ask why they are watching you or following you and if they ever stop you they MUST place you under arrest they are once stopping you -detaining you. therefore sue for wrongful arrest. never be afraid to speak up.