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Norah

Norah review: Forced to pay expensive prices

E
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7:56 pm EST
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We made reservations using the Resy service for dinner for two for February 14th. When making the reservation, no where on the restaurant's website nor on the reservation service's website did it state that the only dining option for that night would be a fixed price menu. We only found this out when sitting down at our table, with the exorbitant price of $125 per person or a $200 cancellation fee if we attempted to leave. As such, we felt trapped into paying for the fixed price menu, however the items were shared meaning there were 4 dishes in total amongst 2 people. If we were to order these same items on a different day, the meal would have cost half the price of the Valentine's Day price. Given this, we felt we were taken advantage of on this holiday where couples make special efforts to take out their significant other. We also saw and overheard many couples around us equally surprised that the only dining option was the fixed price menu, as, again, this was not made evident at any point of the reservation process nor in any follow up confirmation emails.

Desired outcome: Refund and response

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