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OneWest Bank
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OneWest Bank
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
OneWest Bank Customer Service Phone, Email, Contacts

OneWest Bank
Reviews and Complaints

www.onewestbank.com

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3.7 21 Complaints
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OneWest Bank Complaints 21

Resolved “Breach of Contract” Resolved “Fraud” Resolved “Breach of Contract” Resolved “foreclosure fraud” Resolved “Conspiracy, Fraud, Illegal Eviction” Resolved “Loan Mod Application Process Runaround” Resolved “denial of loan modification” Resolved “Loan Modification Delays” Resolved “Abusive Banks” Resolved “Unwillingness to help/Loan Mod.”

How responsive is OneWest Bank's customer service?

14 Resolved
7 Unresolved

Total complaints: 21

Resolved complaints: 14 (67%)

Unresolved complaints: 7 (33%)

Good 👍
OneWest Bank is generally doing well in dealing with customer problems, which is nice to see! But there is still a lot of work to be done (for example, responding to all incoming complaints). We suggest reviewers take some time to understand how exactly the company operates. Reading other customers' experiences can also give insight into how OneWest Bank handles challenging situations.
How is OneWest Bank’s rated by customers?

OneWest Bank’s earns a 3.7-star rating from 21 reviews, showing that the majority of customers are satisfied with banking services.

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

OneWest Bank Highly unethical and illegal

After facing foreclosure, I contacted the bank and applied for the President's Home Modification Program. They put the foreclosure on hold while they were working on the program. I called them frequently for updates and was always told they were still working on it and everything was still on hold, not to worry. Yesterday (7-28), I received a Notice to...

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Overview of OneWest Bank complaint handling

OneWest Bank reviews first appeared on Complaints Board on Sep 15, 2009. The latest review Customer service was posted on Mar 24, 2022. The latest complaint Breach of Contract was resolved on May 22, 2013. OneWest Bank has an average consumer rating of 4 stars from 21 reviews. OneWest Bank has resolved 14 complaints.
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  1. OneWest Bank Contacts

  2. OneWest Bank phone numbers
    +1 (877) 741-9378
    +1 (877) 741-9378
    Click up if you have successfully reached OneWest Bank by calling +1 (877) 741-9378 phone number 0 0 users reported that they have successfully reached OneWest Bank by calling +1 (877) 741-9378 phone number Click down if you have unsuccessfully reached OneWest Bank by calling +1 (877) 741-9378 phone number 0 0 users reported that they have UNsuccessfully reached OneWest Bank by calling +1 (877) 741-9378 phone number
    United States
    +1 (626) 535-4300
    +1 (626) 535-4300
    Click up if you have successfully reached OneWest Bank by calling +1 (626) 535-4300 phone number 0 0 users reported that they have successfully reached OneWest Bank by calling +1 (626) 535-4300 phone number Click down if you have unsuccessfully reached OneWest Bank by calling +1 (626) 535-4300 phone number 0 0 users reported that they have UNsuccessfully reached OneWest Bank by calling +1 (626) 535-4300 phone number
    International
  3. OneWest Bank emails
  4. OneWest Bank address
    75 North Fair Oaks Avenue, Pasadena, California, 91103, United States
  5. OneWest Bank social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all OneWest Bank contacts
OneWest Bank Category
OneWest Bank is ranked 238 among 414 companies in the Banks category
#236 Neighbors Federal Credit Union Neighbors Federal Credit Union #237 Sunrise Banks Sunrise Banks #238 OneWest Bank OneWest Bank #239 Cayman National Bank Cayman National Bank #240 ServiceLink ServiceLink

Recent comments about OneWest Bank company

Fraud
1
If you have a reverse mortgage with Financial Freedom a division of...
 Mortgage modification fraud
3
Did you know OWB will go in one day and layoff 800 people from their...
 Conspiracy, Fraud, Illegal Eviction
3
The foreclosing on the wrong house is so rare, a handful in the whole...
 Being 'Stonewalled
1
Dawniette you're very special.
 Loan Mod Application Process Runaround
2
i need some imformaton on a property ive been calling about a miss understanding
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