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I just discovered that there was an authorized charge of $99.00 on my account. I have never heard of this company and definitely did not authorize a debit from my account. Needless to say, I am extremely angry. I have called Bank of America and was told that since the transaction is in a pending status that they can not do anything. Their process is to pay this company, although unauthorized, have me file a claim at which time they will credit my account while disputing the transaction. I personally think that this is a terrible process and makes it easy for unscrupulous characters like this to get a way with fraud and use our money for whatever while we suffer through this ridiculous process. Are there any suggestions on how to battle this problem?
The complaint has been investigated and resolved to the customer’s satisfaction.
I was told that it was a onetime fee of $39.95 then I received this $129.00 charge and then 3 more $39.95 charges on my credit card i had called the companies to file a complaint and was charged again.
I don't know why I was charged $64.87 for and it was unauthorized and taken from my debit card. I only was originally charged $1.95 but did not receive what I asked for. Is there a way to get my money back? My account was closed by the bank. I believe I'm a victim of Identity Theft. Please Help.