Orgreenic cookware review: Orgreenic Cookware 9

SO, WHICH KIND of ORGREENIC PANS did you get? Perhaps a clue to the different cooking results consumers are reporting!

I cancelled a previous Amazon Review of the OrGreenic pans so that I could write about an interesting discovery. THERE ARE DIFFERENT KINDS OF ORGREENIC PANS BEING SHIPPED OUT BY TELEBRANDS – EVEN IN THE SAME SHIPMENT.

I AM NOT GOING TO RATE THE COOKING SURFACES BECAUSE IT WOULD NOT BE LOGICAL TO DO SO SINCE YOU MAY NOT HAVE THE SAME ORGREENIC PANS THAT I DO. I HEARTILY SUGGEST THAT PERSONS INTERESTED IN NEW, SAFER NON-STICK COOKWARE PURCHASE FROM NAME BRANDS THAT HAVE A TRACK RECORD IN THE COOKWARE INDUSTRY. Also, at the end of this review I am including the OrGreenic warranty, which is NOT the same thing TeleBrands SAYS in their advertisements. On their website and in their commercials, they say, “If Orgreenic ever dulls or damages, even if it is your fault, we’ll replace it” and “Your cookware will last a lifetime or we’ll replace it”. (I was totally unable to find a copy of the warranty online.)
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My first order for OrGreenic pans was via the internet in response to a television ad (not an infomercial – I have never watched an infomercial on the OrGreenic pans). The special offer was 2-10” “frying” (saute) pans (with the usual single handle) and a larger 11” dual-handled saute pan. The $$$ deal ended up being good for 3 pans even if they had been Mirro (the brand I usually purchased and discarded when worn out).

When those 3 pans arrived, due to a very junky cardboard shipping carton and inadequate inner packing, all 3 were damaged. I reported the 2 worse damaged ones since they had gouges in the cooking surfaces made by the rivets on the backs of the pans that were stacked inside of them. I expected a hassle, but the person on the phone promised immediately to replace them and did not request that I return the damaged pans.

ALL THREE OF THOSE PANS WERE IDENTICAL. The inner surfaces were identical in shade of green. The rims were “naked” of coating, and the outsides of the pans all had a gray coating that proved to be extremely delicate and scratched the first time they were used on a gas range with metal grates over the burners. Personally, I did not care that the outsides had scratched because I was only concerned with the inner coating’s performance.

The replacement pans took many weeks to arrive. I received 2 postcard notices in the mail that stated, “Due to the huge demand . . . “, etc., reassuring me that the pans would be shipped as soon as possible.

When the replacement pans finally arrived, the first thing I noticed was that the handles on the dual handled 11” saute pan were at a different angle. I immediately suspected that they had gotten bent in shipping – that is, until I compared the new 11” dual handled pan to the previous one. That is when I realized that I had 2 completely DIFFERENT PANS. The handles appeared to be cast on the new pan and stamped on the original pan. The inner coating on the new pan was noticeably darker, the rim was coated unlike the previous pan’s uncoated rim, and the coating on the back of the pan was also different. The external coating on the new pan was much harder, and there was a pattern in it that looked much like the concentric line on an old phonograph record, rather than the plain, soft grey coating on the outside of the original 11” dual handled saute pan. The stamped in logo indicia on the bottom of the pan was also different on the new 11” dual handled saute pan from the one in the previous pan. Also, the new dual-handled 11” saute pan is slightly larger and weighs more – on the scale, and noticeably so when picked up with one hand.

The new 10” saute pan was different from the previous ones, and DEFINITELY ALSO DIFFERENT FROM THE NEW 11” dual handled saute pan. It appears to be an absolutely different 3rd version of the OrGreenic pans. It has a bare rim like the original 2-10” saute pans and the original 11” dual-handled saute pan had. Its cooking surface looks similar to the original 10” pan, but the outside has yet a third version of coating and again another, slightly different logo/indicia stamped into its bottom. Its handle is different yet from any of the other pans.

ORGREENIC LIFETIME WARRANTY

“Telebrands warrants that, for the original purchaser’s entire lifetime, the Orgreenic® Cookware won’t have defects in material and workmanship if used only for regular household purposes. If the Orgreenic® Cookware is found defective during this time, we will replace or repair the Orgreenic® Cookware at our option.

“There will be no charge besides shipping and handling. To obtain the replacement or repair, send the product, your address and phone number, the nature of the issue with your Orgreenic® Cookware, and $7.99 return shipping handling (by check or money order) to Telebrands Corp. – Orgreenic Warranty, 79 Two Bridges Road, Fairfield, NJ 07004. You may direct any questions to [protected]. When you ship your product to use, make sure you can track your shipment and obtain insurance, as we are not responsible for, and the Lifetime Warranty does not apply to, items lost or damaged in transit. For better service you may register at www.orgreenic.com/warranty.”

AT THIS POINT THERE ARE SLIGHTLY DIFFERENT DIRECTIONS FOR CALIFORNIA RESIDENTS – SHORT VERSION CALL [protected] FOR SPECIFIC DIRECTIONS.

“This warranty does not cover or apply to damage to the Orgreenic® Cookware that is the result of misuse, abuse, accident, heating beyond temperatures specified in the Orgreenic® Cookware instructions, scratches or damage that is merely cosmetic or minor in that it does not significantly affect the performance of the Orgreenic® Cookware. In addition, the Lifetime Warranty expressly excludes incidental and consequential damages of any kind whatsoever. As some states prohibit exclusion my not apply to you. While the Orgreenic® Lifetime Warranty provides certain legal rights, other right, which vary from state to state, may also apply.”