Paddle review: Unauthorized debit card charge

I purchased 12 months of PDF Converter for $73.83 on May 30, 2023. I have received nothing as I did not authorize the purchase. I contacted Paddle and their response was a refund would be forthcoming. Nothing has appeared on my card statement. Action required or I will report it to my bank as fraud.

Thank you for your inquiry.

Paddle acts as a reseller of this product so for this question, please allow me to refer you directly to them who is bcc'd here. I have forwarded your request to their support team who will be better able to address this concern. They will follow up shortly.

Just a quick note for UAB Baltsoft - Please assist Russell with the issue described below.

Paddle Bot: It looks like you purchased 12 months from Baltsoft on May 30th 2023 for $73.83.

Do you recognize this charge?

Buyer: NO

Paddle Bot: I will flag your case for our team to take a closer look. In the meantime, would you like me to try to issue a refund?

Buyer: YES

Paddle Bot: Ok, one moment while I process your request

Paddle Bot: I'll need to forward your request to Baltsoft to help you with this, per their policy.