Menu
Login
We returned a postage paid response card for a FREE sample of "Cooling Relief Patch" late July 2007. The product claimed to have recommendations from several doctors. In August, we received a "Welcome Pack" which included the free sample along with a 2-oz tue of PainVanish pain relieving cream at the special introductory price of $14.99 + S/H $4.94 =$19.94 amount due. I took the entire package up to the post office since future deliveries were begin in approximately 4 weeks. They recommended that we contact the company for an explanation. The toll-free [protected] is simply an automated answering machine with return instructions to Pain Vanish Returns, PO Box 34369, Lancaster, SC 29722. We were never able to get a live person on the phone. On September 1, we returned the entire package through the USPS Return Receipt for Merchandise requiring a return receipt card. According to our local post office, the package was presented to the Lancaster, SC post office no later than 9/5/07. To date, we have never received our return signature card acknowledging their receipt of this package. When we called that post office at [protected], we were told Pain Vanish is part of Silkies, Division of US Textiles. All the return packages are dumped into bins for the company. The return packages requiring signature receipts are separated for a company representative. The Lancaster SC post office is supposed to call us back the first part of the week. Apparently our article number is so old that it has been archived. However, we have received past due reminder notices, collection letters and now a threat of lawsuit. This is a scam that we hope no one else has to suffer through. We have turn our plight over to the US Postal Inspection Services for investigation.
I want to cancel my membership. I do not want to receive the welcome pack or anymore products. My acct number is [protected]-9 My payment of $19.95 is on it's way to you. PLEASE DO NOT SEND ME ANYMORE PRODUCTS OR OFFERS! This product really doesn't work, I will stick to Biofreeze. Thank you
My Dad received a tube of pain vanish and then got a bill for $19.94. He does not want anymore of this stuff. He thought he was getting a free sample. He is 76 and on a fixed income and would never have ordered this stuff. I see there's been alot of complaints about this from other people so something is definitely wrong here and I think the BBB should be notified about this.
Pain Vanish sent me supposedly a free sample six months ago. Since then, it has been billing me almost 20 dollars for a product that I have not received. They are now threatening me to hand over me to a collection agency. Please do not fall for their schemes.
THIS COMPANY IS SENDING A BILL FOR UNSOLICITED PRODUCT NOT SENT. THEIR IS NO PHONE NUMBER ATTACHED TO BILLS SENT TO CALL AND DEAL WITH THE COMPANY OR ON THEIR WEB SITE.
I want to cancel my membership. My account number is #[protected]-8#. Please send me a postage-paid label to return this package. Thank you.
MY (94) YR OLD FATHER RECEIVED A SMALL TUBE OF PAIN CREAM IN THE MAIL AT HIS HOME IN THE STATE OF WASHINGTON --ADDRESSED TO ME AND I LIVE IN CALIFORNIA. ENCLOSED WAS A BILL FOR $19.94 TO BE PAID TO A PAYMENT CENTER IN PHILADELPIA.
I DO NOT LIVE IN WASHINGTON, I AM THE CARE GIVER TO MY 94 YR FATHER. I DO NOT KNOW HOW THIS COMPANY GOT MY NAME AND WITH MY FATHER'S ADDRESS.
I WOULD APPRECIATE YOUR ASSISTANCE WITH THIS MATTER, OR TELL ME WHAT STEPS TO TAKE FROM THIS POINT.
YOU CAN REACH ME AT [protected] OR MY E-MAIL ADDRESS IS pbdesignassoc@aol.com.
THANKING YOU INADVANCE,
P.BRUDVIK
I used your cream it didnot work cancel shiptment for shiptment id #[protected]-1# thanks linda moore of glasgow.va
I received by mail a cream that I did not ordered, now they are threaten me to report to a collection agency my account as delinquent. They want me to pay $19.94 for a cream that not only I did not order, I have not used.