Maybe it's time for a class action law suit...
Contact the Better Business Bureau of Mainland B.C. (this is the local BBB for the Peak Potentials, Inc. home office):
(Vancouver, BC)
788 Beatty Street, Suite 404
Vancouver, BC V6B 2M1
Phone: [protected]
Fax: [protected]
Email: [protected]@mbc.bbb.org
Web: http://mainlandbc.bbb.org
The case to make against Peak Potentials Inc. (PP) is one of a breach of contract. PP has a flaw in the course contract (agreement) they have you sign.
Basically they are having people sign a contract with one understanding of what the contract means, yet they are holding people to a different understanding of the contract – one that causes a forfeiture of tuition (this is NOT explained in the contract; and PP staff will NOT tell you this if you call with general questions about the contract).
The “Peak Potentials Inc. Transfer / Cancellation Agreement” mentions the term “transfer” in the table entitled “General Courses”; but the agreement does NOT define what this term means, or how it will be used.
PP uses “transfer" to mean TWO different things:
1. Changing COURSES
2. Rescheduling a course DATES
The only clue you have that PP is using “transfer” to mean two different things is if you decide to change, cancel or reschedule a course, and receive a “Transfer / Cancel Request”. This form very clearly indicates three options:
1. “Transfer”: used to change courses
2. “Cancel”: used to cancel a course
3. “Transfer Date”: used to reschedule a course
This is evidence to support the case that the definition of the term “transfer” (which is NOT defined in the agreement that is signed) is CRITICAL to one’s understanding of the agreement. The agreement clearly mentions only “transfer”, there is NO mention of the term “transfer date”.
If you transferred from one course to another, on your registration form, under the “Course Registration” box, you may find hand written notes explaining that your registration is a “transfer” from one course to another. This is evidence to support the case that the term “transfer” is being used to mean “changing courses” (vs “rescheduling course dates”).
When people sign the agreement, they believe “transfer” refers to “changing a course”, since that is the common usage of the word. It is not reasonable to interpret that “transfer” means both “change courses” and “reschedule dates”.
Additionally, there is no warning that one will forfeit one’s tuition if the course purchased is not taken by its second offering. This critical information will not be given to you until you actually try to reschedule a course. When you try to do this, PP will start using the term “transfer” to mean “reschedule”. Unless you realize that they have now switched definitions of the term “transfer”, you will think you made an error in interpreting the agreement. You did NOT make an error – you were misled. If you transferred a course during the Millionaire Mind Intensive, PP essentially “trained” you to interpret “transfer” to mean “change a course”. But if you later attempt to reschedule your course, PP will now be using “transfer” to mean “rescheduling”.
Breach of Contract Summary:
1. The agreement clear mentions only “transfer” (used to mean changing a course).
2. There is NO mention of the term “transfer date” (used to mean rescheduling).
3. There is NO mention of anything relating to rescheduling (yet this is what will cause one to forfeit one’s tuition).
4. There is NO mention that courses are only given one time each year.
5. There is NO mention that if you do not take the course you purchased by its second offering, that you will forfeit your tuition.
6. Peak Potentials staff fails to provide critical information, and instead provides misleading advice.
Because Peak Potentials holds people to conditions NOT written in their agreement, the agreement is invalid.