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Permata Utara

Permata Utara review: Bus service 2

L
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6:52 am EDT
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Brought 6:00pm departure from Larkin to TBS, we on bus before 6pm but still waiting for nothing until 6:40pm. Why the bus company won’t follow the schedule? Then what for we brought by choosing the departure time? After 6:42pm finally moving out, but only few minutes then stop again at petrol station? What the fxxx? Customer time not for wasting like this! We choosing department time because have own schedule! This company bus driver and operator need to be educated! such a waste! We will never take this company bus service again and need to inform every traveller to boycott this company! Because the company did not take any action to solve the problem!

Desired outcome: I need refund because ruined my schedule

2 comments
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Hajar ko
US
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Jan 01, 2023 9:28 am EST

Really bad service!

2way bus ticket.

Jhb - Perak 23/12

Perak - Jhb 26/12

December 2022

Bad Experience.

Please boikot this bus service PERMATA UTARA!

N
N
Nurhani
US
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Nov 04, 2023 5:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

First time beli tau2 kena sidai. Sejam jugak sebelum dapat makluman kalau nk tnggu kena tmbah lagi 2 jam sbb bas rosak. Aq bayar mahal2 ingat service okay rupanya mmg teruk bas ni. Lepasni mmg tak akan naik dah permata utara punya bas. Service teruk. Baca review pun ramai cakap lambat.