PHMG is using unfair contract terms and were required to remove unfair contract terms according to ACCC in Australia.
https://www.accc.gov.au/media-release/audio-company-please-hold-removes-alleged-unfair-contract-terms-for-small-business-customers
They are still using this tactic internationally. If you reside in the United States, please file a report with the Federal Trade Commission and your State's Attorney General's office.
Also, here is the link to a Facebook page for others with the same issue:
https://www.facebook.com/groups/213795798160542
Desired outcome: Unfair Contract Terms by PHMG need to cease