I submitted an order about a month ago. It took them about 3 days to respond. I had some problems with my order and resent them the things they asked for. They didn't get back to me until 2 weeks later. After they finally sent me my videos, they said they'd be able to ship my order the next day. Once I submitted my payment they were unresponsive. I payed the extra $50 for rush shipping but its been 2 weeks and my order is no where to be found; also their site has been suspended for god knows what reason. The id looks legit but that doesn't really mean ### if i can't even hold in my hands. A few people say they've received their id but i wasn't in that lucky group.
To wrap this up, not only are these guys extremely hard to get a hold of but they also are very unpredictable. If u have a couple hundred bucks just layin around then by all means you can take the risk of never seeing your money again and never actually getting the id either.
The complaint has been investigated and resolved to the customer’s satisfaction.