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Polarbear White Shepherds

Polarbear White Shepherds review: Bad dog breeder 15

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2:14 am EST
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This is a bad breeder. Ruth Drollinger has bred together a brother and sister to produce 2 litters (her dogs Prince Caspian and Queen Qali have the same parents). She has also bred the same female repeatedly since her first heat and she is now 4 years old. She lies about her dogs ages and pedigrees even though you can plainly see the truth from other sites. On one picture you can see that she claims "Shack Von Hammer" is listed as the grandfather and on the other picture it shows that she says he is the father. She charges far too much money for sub-par dogs. You can receive a better quality dog with top conformation for less money than she charges. She is manipulative and deceptive and good at hiding what she is actually doing. She is also violating several aspects of the American White Shepherd Association code of ethics which she claims to be in good standing with. She has also bred several litters with a dog that wasn't OFA tested at the times when the litters were born even though she claims that all her dogs were tested. Her dogs may have good temperaments but she is not doing positive things overall for this breed. She has even gone as far as to photo shop a picture of her dog to hide her poor looking tail carriage. See the reports on /link removed/ they speak the truth. If you want to spend a small fortune for a dog with a good temperament but poor breeding, this breeder is for you but if you want to spend your money wisely this in not your breeder.

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Update by Concerned Person123
Jan 08, 2013 8:57 pm EST

I was a prospective customer and am now a current White Shepherd owner. After dealing with this breeder it became very clear that they were hiding things and not being straight forward. I was a smart consumer and decided to do my research before going through with the purchase of a sub-par puppy. After coming across all of this mess there was no way I was going to purchase one of her puppies and feel that other people deserve to know the truth about this deceptive breeder. When you deal with an ethical breeder who is more than willing to answer all of your questions and provide truthful answers it is obvious that Polarbear White Shepherds has some issues going on. I have clear evidence to back up any of my claims made but all the information is also available online if you are willing to look for it and know what to look for.

Update by Concerned Person123
Apr 04, 2013 11:44 pm EDT

Check out http://polarbearpuppies1.webstarts.com/index.html for very clear, thorough, helpful info on this breeder

15 comments
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j981
US
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May 20, 2014 11:44 am EDT

I have to agree. I talked to her for a while this week while looking for a white shepherd puppy. When I spoke with her, she made it very clear from the getgo that money should not be an issue and compared for dogs to purchasing a car. This was in first 2 minutes of call before I even had a chance to even ask her about price. I agreed that money shouldnt be a direct factor in finding your pet companion but it came off as if she knew she would get questioned on the price, although I didnt question her on it. She was more eager to tell me all of the rich people who had previously purchased her puppies as if being rich somehow made you more of an expert on ownership. Either way, her puppies looked cute and she seemed very knowledgeable but I explained that I was concerned on shipping the pup from Washington state to Florida where I am at, she said she does it all the time and it doesnt stress her pups at all. I told her I was going to show photos to my husband and let her know. My husband googled her site to find it and found so many negative reviews from the website mentioned above as well as [redacted] and a few others that I texted her to tell her and instead of addressing my concerns she claimed that she sold the puppy to a rich oil executive anyways. Keep in mind that we spoke at 8pm and I texted her an hour later, so somehow she sold him in less than an hour. To me it just seemed odd.

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What Jealous, HUH
Tala, US
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Sep 23, 2014 1:53 pm EDT

I must agree with the above complaints. This person is anything except a professional breeder. Nice looking pets! However, after questioning about this litter on the ground right now. She stated it was not even a planned breeding, her ### got out that had not even gotten her OFA, plum at "FAIR" hips. The ### is not even 2 yrs. Yet, most troubling, is the factor of: the day after getting a 200.00 deposit for so called pick pup, her home number was discounted. Then when she was suppose to return calls, did not and the only way to get hold of her was by a cell phone. Last week, she said she would ship pup on a Monday. Then when ask for flight, time, etc. After calling her, she said she would have to ship on Wen. Because she was shipping someone Else's to the East and gave us a flight number and airlines of Alaska.. Next day the story once again changed to a different airline and time and flight number. Then when she was to send paper work to us to sign, etc. She did not till a weekend late after banks are closed for us to send a payment of 3000.00 for the pup, plus her mileage, plus health cert.(This is part of importing a dog), his shots, etc. Then she wanted in 2 years for us to pay for 750.00 for her to transfer his papers to us. This is just wrong, AKC to transfer a dogs papers is around 30.00 at tops. I have been a AKC. Show breeder for many years. My International World Ch. At the age of 13 1/2 just passed away or I would have never dealt with looking for a new pup. The person has some major issues going on in her life and needs to get it together and learn the rules and how to treat customers with respect. She told us about a video shot of this pick pup, which we viewed, not by a Prof. trainer and at a very young age. Two days later she said that a Prof. AKC trainer was going to do the testing for temp., Etc on the pups and that she would have new video of the testing for us to view. After two days, we called and ask to see our pick pup's testing video as she only had one of his litter mate on U-tube. She emailed a link late that night. When we viewed it on U-tube it was the same video of him when he was younger and with her dragging a soft rag in a lead across the floor (the same video from the first time, which she removed from her website and placed it on U-tube). When checking the website it was gone...It does not take Rocket Science to see something is just odd, there for we VOIDED the contract and told her we understand about the deposit not given back. This most AKC show breeders do, however not people that place anything together, or oops they got out and breed a litter do. AKC. Might want to check in on this kind of person and do a kennel inspection. Yes she would not even give us her last name intill 12 hours before wanting the rest of funds. BANK TRANSFER...Mean time we did find reports on Rip Off and here. Scammers are out there, be careful... Yes we have our new puppy from a CH.stock breeder, which his Sire plays in the movies, etc. Good luck to all on finding your bundle of joy.. See yea in the show ring...

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d33
US
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Mar 19, 2016 7:57 am EDT

After talking with this breeder I noticed that she would not let any one get a word in edgewise. Her conversation went is circles. Long story short we bought one of her "older" pups for the discounted price of $1, 800.00 and by the time the dog was shipped it cost us $2, 450.00. We paid for the crate, paid for the shipping, paid for the shots, paid for her time to take the dog to the airline and return home. When the dog arrived she would not get out of the crate. It took 45 minutes to coax her out. When we got home she immediately hid behind furniture. We owned the pup for only four weeks and she was skittish, fearful and would cower from people. It was obvious she had been abused and was only 6 months old. Upon complaining to Ruth she sent some people from CT to pick up the dog. They were great people and had the puppies sister for which they paid $4, 500.00! Now they deeply regret it. The hope was that our pup would re-bond with her sister to come out of her shell.So after having paid all of the money this breeder (Ruth) wanted we have no puppy. She further stated that she was not obligated to do anything and would ship us a pup for more money because she could not even afford the gasoline money to take the dog to the airport.. Now she will not even return our calls. My wife and I have been scammed and it hurts. We took out a personal loan to pay for the puppy and we will be paying it off for quite a while with out having a puppy. Please do not fall victim to this breeder. Stay away.

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d33
US
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Apr 10, 2016 11:04 am EDT

I would like to emphasize that with my earlier post in no way did I mean to imply that I suspected this breeder (Ruth) of having abused or mistreated any puppy or dog. I am saying that it appeared that the puppy was abused and that more than likely was from the personnel of the freight carrier or someone else prior to loading the puppy on board the airline. Again this is purely speculation on my part. I never witnessed the puppy being mistreated by anyone before, during or after we had her. That was all we could reason for the fearfulness, skittish behavior and cowering. I also want to point out at the time of this writing we have no puppy or refund. I guess we lost out on this "deal".

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d33
US
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Apr 12, 2016 5:24 pm EDT

I know I posted something negative about Polarbear White Shepherds I am happy to say that Lucy is doing very well in her new home with her twin sister where she is now happy and secure. The family from CT couldn’t be happier to have her! It was in our contract for us to contact Polarbear Shepherds should there be any problems... which we did.. Polarbear Shepherds was quick to ensure that Lucy had a " perfect fit" home. Ruth wants to make sure both the dog and the owners are 100% satisfied. Ruth from Polarbear Shepherds has personally guaranteed us a replacement puppy and/or a full refund as she has made it very clear that she stands behind every dog she sells.

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kpl in ct
US
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Apr 27, 2016 11:44 am EDT
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Being as i was mentioned in a previous post about Polarbear White Shepards, I felt that I should respond. First my wife and I are proud and happy owners of 2 Polarbear White Shepards. 1 that we purchased and 1 that we drove 5 hours from Connecticut to pick up as a favor to the breeder.. What we found after our drive was a very scared dog. The dog relaxed greatly and even slept on the drive home, since we have gotten her home she has changed greatly, she is a friendly and affectionate. It was stated in a previous post that we "deeply regretted" our purchase from Polarbear White Shepards, if that was the case, which it is not! Why would we drive 5 hours to get another dog from a breeder that we regretted dealing with. I had and have no problems with the breeder and am very happy with my dogs.

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Missing Duke
Lynnwood, US
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Nov 07, 2016 9:55 pm EST
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We've been in talks with this breeder for a couple of months and I accidentally stumbled across a site warning people not to work with her. This is our first time considering a dog from a breeder. Before now, we have always rescued animals from shelters and done our best to give them an amazing life. We have fallen in love with White Shepherds and White Swiss Shepherds. I researched whatever I could find and kept finding multiple sites saying all the same things - very negative things about Ruth. I tried very respectfully to talk to her about it and she claims they are all lies, that these are dissatisfied customers that are angry because she wouldn't let them breed her puppies. She says the disgruntled people are "stalking" her and spreading lies about her. I was very polite, kind and respectful, but told her that I've read and seen too many red flags for us to move forward. I specifically asked her these questions: 1) Is she in good standing with the AKC? 2) Is Sugar being overbred? 3) Has Sugar been OFA tested for hips and elbows? 4) Are Prince Caspian and Queen Qali siblings? She did not answer my questions but instead attacked me and accused me of being naive and believing everything I read on the Internet. She said, "My clients are all upscale professionals who know how the Internet works" and "I have no problem selling my dogs." What does that have to do with being an ethical breeder? I tried to find her on the AKC website but she is not listed there. How else can we go about verifying whether or not the accusations against her are true or false? We have no desire to falsely accuse her of anything. We are just a hard-working family, with two daughters and a baby son, saving our pennies and trying to do our research before we invest $3, 500 in a puppy. Can anyone point me to a way to verify what the truth is? Given the way she treated us when we questioned her, I don't think we would work with her anyway. But we'd like to know the truth one way or the other. Thank you very much.

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teddy6969
US
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Jul 18, 2019 6:57 am EDT

I recently lost a family member grady white my 8 r old white gsd ..I would like to thank all that posted a warned me of this possible heart ach...im still grieving and could take dealing with all that.if anyone can guide mr to a lagit breeder to find another awesome male like GW please feel free to tx or email me Im Dean [protected]

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Robin Robins
Franklin, US
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Jan 10, 2021 6:28 pm EST

This woman is completely unethical, making claims she cannot make. I applied to get one of her pups and she proceeded to waste an hour of my time telling me how "I don't have to train HER dogs" because they have "human-grade intelligence." This is ridiculous. When I declined to buy, I was sent a condescending and RUDE e-mail about how "I don't get it" and that "I'm making a big mistake" by choosing another breeder. If she is willing to make claims that are so clearly out of line, such as I don't have to train her dogs, she'll lie about other things too. I would avoid and buy from another breeder. There are a lot of negative reviews online about her as well if you search.

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Jen Youst
US
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Mar 10, 2021 11:12 am EST

Robin, I could've written this myself. Yes, yes, and yes! If people are really wanting a WGSD, go local. She said all the same things to us, and I had issues with her afterwards as well. Just very toxic.

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Jen Youst
US
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Mar 10, 2021 11:08 am EST

We have a dog from this breeder. My advice: STAY AWAY! She made all sorts of claims of how "wonderful" and "perfect" her dogs are. Our dog was a basket case when we brought him home, it took him WEEKS to warm up to us (he was so skittish); and he started lunging and biting our kids. We spent thousands on training and behaviorists, and finally fixed the lunging problem. He sheds profusely, although she claimed that they have the perfect fur (which I realize doesn't even exist, but she did say he will hardly shed). He sheds more than any other dog I've ever had...all year round, even with regular grooming. When I asked her for help on a possible rehome, she made me out to be a horrible person for even considering this. I felt like a horrible person and just decided to deal with it. She really offers no good advice for people even though she tells you she will help you if you ever have issues with her "perfect" dogs. Our dog has been anything but perfect. We are working with him, but he's not learning certain things, even with consistent training.
To top this all off, we feel duped. We bought this dog, with absolutely no training, for $7, 500. Yes, we are fools, and I just want people to really think about it before doing business with this person.

I am one very unhappy customer.

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Ee Yy
US
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May 20, 2021 8:33 pm EDT

My family has been in contact with Ruth about one of her juvenile dogs that she claimed to have available, named 'Athena'. I reached out to speak with her and ask some questions about the dog, whether she would be willing to work with us to get the dog to Hawaii where we are located and I wanted to tell her why we so badly wanted this specific dog.
When she answered the phone and asked who I was, I expressed that I wanted to speak to her about "Athena", she asked me "who...what...who is Athena?" I clarified..."The dog..your dog, Athena, nick name Lena..that you have for sale?" and she suddenly and miraculously recalled this dog existing...
She then conveniently jumped into "how AMAAAAAZING" Athena is and how she's "So BEAUTIFUL" and intelligent and perfect and droned on and on about how incredible the dog is and how she might not even consider selling her now and is looking for the "Perfect Home" to "jump out at" her.
I find it very interesting that anyone could not know the name of a dog that is supposedly living in their home and available for sale and being advertised and offered to prospective buyers...

Given her feelings on wanting the best home, I tried to tell her why we specifically want one of her dogs; because our last dog was a White German Shepherd which we know to have come from Polar Bear Shepherds in 2009, but we got her from an abuse situation at only about 8 months old after witnessing her being abused, neglected and starved.
When I tried to tell Ruth about how we once SAVED one of her dogs from an abuser, she began yelling at me and berating me for ever insinuating that her dog would go to an abusive owner and that "PEOPLE PAY THOUSANDS, THOUSANDS OF DOLLARS FOR MY DOGS! I DON'T SELL DOGS TO BAD HOMES AND THERE IS NO POSSIBLE WAY THAT YOUR DOG CAME FROM HERE! PEOPLE DON'T PAY THOUSANDS AND THOUSANDS OF DOLLARS TO BEAT MY DOGS! I DON'T LET THOSE KIND OF PEOPLE BUY MY PUPPIES!"

It was an alarming outburst to say the least, somehow I choked through her tirade and let her keep up the charade that the dog didn't come from there. (Though in 2010 I did the research after we adopted our dog and she matched photos of the litter from Polar Bear Shepherds, was the only female that year, was the right age to be from that litter and had a distinguishing feature of an ear that did not correctly stand for her first 1.5 years of age).

Ruth then flip flopped between how well she knows Alaska airlines and understands all of the protocols for processing a dog for Hawaii and then telling me " well you would have to do all of the leg work! Because I have no idea, no idea how any of that would work!" When I explained our need is for a medical service dog that we will register and transport back in the cabin, she "offered" to "I suppose I could figure out a way to register the dog for that...for a fee".

She did not recall interviewing our family for the dog only 3 weeks ago and claimed that she has "NOT DONE ANYTHING, ANYTHING REGARDING MY DOGS" in MONTHS and that there is "NO WAY" I interviewed you, because I haven't reviewed any applications in over 2 months.

Then, after giving her some personal details and trying to understand the spectacularly manic conversation that was going on, she asked me to send her an email with more details, I asked her for her last name to address it to her and she said "YOU DON'T NEED MY LAST NAME. YOU CAN JUST SEND IT TO THE EMAIL I GAVE YOU, TO RUTH". After ending the particularly insane call, my family discussed the matter and agreed that we will not be seeking any dogs from Ruth.

Personally, given her attitude and outbursts and alarming fixation on the "THOUSANDS" of dollars people pay for her dogs, but her conveniently not even recalling the name of the dog I was inquiring about, which we had been interviewed for; I believe Ruth to be a BROKER, NOT A BREEDER. Honestly I do not trust that she even has all, if any, of the animals that she is advertising and offering to potential buyers. I believe that she is vetting people for the most marketable appearing families that will spend the most money to obtain the dogs.

I look forward to NEVER interacting with her again -- and I hope to find the right dog for us elsewhere soon.

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Dave McKown
Roseville, US
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Aug 07, 2022 12:56 pm EDT
Replying to comment of Ee Yy

Hi, just lost my white Shepard and contacted Ruth who called 3 weeks later. She said if I had to ask how much her puppies were I couldn’t afford them. She said the mom was Freja. She offered a 10 month old puppy for $2,800 but hasn’t sent photos or information promised. My heart is breaking and she is the 3rd online scammer to try and rip me off. My Sugar Bear died 9 weeks before her 14th birthday and her loss has been devastating. I would love to rescue one but can’t one. Good luck

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Heidi Drejas
US
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Nov 07, 2022 3:02 pm EST

So sorry. We lost our Princess OCt 29, 21022. I can not seem to find one either. :( Scammers have a great place in hell for themselves, and they SUCK!

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Maskedmullet
Yakima, US
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Oct 01, 2021 2:42 pm EDT
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Her latest litter has parvo. She has brought them to multiple places and a few have died.