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Pos Malaysia Customer Service Phone, Email, Contacts

Pos Malaysia
Customer Service: Phone, Email, Contacts

www.pos.com.my

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  1. Pos Malaysia Contacts

  2. Pos Malaysia phone numbers
    1300 300 300
    1300 300 300
    Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number
    Customer Service
    1300 225 258
    1300 225 258
    Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number
    7%
    Confidence score
    On Demand Pick-up Hotline
    +60 376 261 900
    +60 376 261 900
    Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number
    International
    +60 1-300-30-0300
    +60 1-300-30-0300
    Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number
    Customer Support Hotline
    +60 3-2705 9900
    +60 3-2705 9900
    Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number
    More phone numbers
  3. Pos Malaysia emails
  4. Pos Malaysia address
    Tingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
  5. Pos Malaysia social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024

What are Pos Malaysia working hours?

Mon 8:30 am - 8:00 pm Tue 8:30 am - 8:00 pm Wed 8:30 am - 8:00 pm Thu 8:30 am - 8:00 pm Fri 8:30 am - 8:00 pm Sat 8:30 am - 5:00 pm Sun Closed

How to contact Pos Malaysia customer service?

What are the Pos Malaysia's toll-free numbers?

Pos Malaysia's toll-free number are:

What are the phone numbers for Pos Malaysia?

The phone numbers for Pos Malaysia are:

What are the Email addresses for Pos Malaysia?

The Email addresses for Pos Malaysia are:

  • Support:
What are the social media links for Pos Malaysia?
What is the address of Pos Malaysia?

The address of Pos Malaysia's is Tingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia.

What is Pos Malaysia's website?

Pos Malaysia's website is www.pos.com.my

Pos Malaysia information: contacts, address, founders, CEO, services, and products

Pos Malaysia is a multinational company founded on Early 1800s with its headquarters located at Ibu Pejabat Pos Besar, Kuala Lumpur, Malaysia and key people behind it being Charles Brewer(Group Chief Executive Officer). Pos Malaysia currently employs approximately 18,487 people . Pos Malaysia deals in a variety of industries, such as postal services and courier According to the latest report, Pos Malaysia has generated RM2.19 billion (2020)
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When was Pos Malaysia founded?

Pos Malaysia was founded by Early 1800s.

What industry does Pos Malaysia compete in?

Pos Malaysia competes in a variety of industries, such as postal services and courier.

How to write a complaint about Pos Malaysia?

To write a complaint about Pos Malaysia and get an answer from the officials of Pos Malaysia, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Pos Malaysia can be filed via the specific Pos Malaysia complaint section.

Frequently asked questions (FAQ) about Pos Malaysia customer service
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What is Pos Malaysia?

Pos Malaysia is a postal delivery service in Malaysia.

How to contact Pos Malaysia?

You can contact Pos Malaysia at +603 2267 2267.

Where is Pos Malaysia located?

Pos Malaysia is headquartered at Pos Malaysia Berhad (HQ), Dayabumi Complex, 50670 Kuala Lumpur, Malaysia.

Can I request redelivery / second delivery for my Pos Malaysia shipment?

Pos Laju, Pos Daftar, EMS, and International Registered Mail offer second delivery services if the first delivery was not successful.

Can I cancel my Pos Malaysia parcel after I paid it?

You can cancel your transaction on the same day at the outlet you created your posting.

What is Pos Malaysia Tracked label (CN05bis)?

It is a tracking option that allows to track and trace International Small Packet and Flexipack International.

Can I see the status of my shipment on Pos Malaysia?

Yes, you can track your shipment on the Track & Trace tool, AskPos, or the Pos Mobile Apps.

How long do I have to submit an inquiry or claim on the Pos Malaysia shipment?

Pos Malaysia suggests filing complaints within the following periods depending on the services:


• Poslaju: 30 days
• Parcel Air/Surface(Land): 30 days
• Parcel (Sea): 90 days
• Pos Ekspress/Xpressdrop : 10 days
• Pos Daftar / International Registered Label/Tracked label : 6 months
• FlexiPrepaid: 6 months
• EMS: 30 days
• International Parcel: 6 months


If you send your inquiries later, Pos Malaysia will not address them.

 

What if I missed my Pos Malaysia delivery?

If you missed the delivery, you can pick it up at the collection counter mentioned on the notification card or SMS or you can request redelivery of the shipment.

How long will Pos Malaysia keep my shipment if I missed the delivery?

Different products and shipment services have different storage time:


• Poslaju: 7 days
• Parcel Domestic: 14 days
• Pos Daftar/ FlexiPrepaid: 15 days
• EMS: 14 days
• Parcel International: 14 days
• International Registered Mail: 15 days

 

What if my Pos Malaysia shipment is damaged, lost, or wrong?

You have to bring the item to a Pos Laju Centre or Post Office within 48 hours after receiving it so that staff can investigate. Only the sender can submit a claim. The processing time takes about 14 days.

Who can I contact at Pos Malaysia about the Customs Declaration form?

You can either contact Pos Malaysia via AskPos at pos.com.my, email them at care@pos.com.my, or check their website at www.pos.com.my

What are the payment options on Pos Malaysia?

You can pay with a credit card, debit card, e-wallet, and FPX.

How much does the Tracked label cost at Pos Malaysia?

Currently tracked label costs RM 13.50 without postage price

Why is my payment on Pos Malaysia rejected?

Your payment may be rejected if you do not have sufficient funds, the card is expired, or there was a disruption in the system.

What if I didn’t receive my insurance policy/cover note on Pos Malaysia?

You should receive the insurance policy/takaful certificate within 24 hours after your payment is processed. Contact Pos Malaysia via AskPos in the Pos Mobile App if you have not received it.

Can I get a refund if I cancel the insurance renewal on Pos Malaysia?

If you have already renewed your insurance, you will have to contact the insurance provider directly for cancellation.

Is Pos Malaysia legit?

There are many complaints about the services provided by Pos Malaysia. Users often mention issues such as customer service, rude staff, missing parcels, and failed deliveries. Furthermore, they haven't resolved any complaints on our website. Therefore, we advise keeping this in mind when using their services.

Pos Malaysia mobile applications

You can download these applications to your device

Is ComplaintsBoard.com associated with Pos Malaysia?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pos Malaysia Customer Service. Initial Pos Malaysia complaints should be directed to their team directly. You can find contact details for Pos Malaysia above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.