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My mother, who is a senior, gave a check for $65 to someone supposedly from this organization, for a subscription to SHOW magazine. Although this magazine was not listed on the choices indicated, the representative supposedly contacted a supervisor and my mother was told that the magazine she wanted (SHOW) was available. She was subsequently contacted by phone from another rep of Preferred Shopper's Edge and asked about becoming a member. At that time, she inquired about the magazine, which she had still not received (and the check had been cashed) and was told it would be arriving shortly. Now, after several months, she has received instead "Family Fun" magazine as an apparent substitute. She has no use for this magazine and would still like "Show" if it's available. If not, a full refund is requested. It appears to me that someone was trying to take advantage of an elderly person and the bait and switch attempt is not appreciated.
Are there any other steps that can be taken to obtain refund, make sure there are no additional charges and alert others of this potential fraud? The ID# listed on the Preferred Shopper's Edge solicitation is: BM000032630 in the name of Lyne Moss.
Thanks, Stephanie on behalf of Lyne
The complaint has been investigated and resolved to the customer’s satisfaction.
My mother who is also a senior has also been taken advantage of by Preferred Shoppers Edge. They have been debiting her account for almost 3 years for a service that she doesn't even know about or use. She is on a very limited income (SS) and though I have now put a stop to this abuse, I worry about other seniors who are being taken advantage of in the same way.
I called and they did agree to reimburse for all back debits which is good but if she had not come to live with me they would still be debiting her account for this.
Please take the time to check your parents accounts to make sure this is not something that is happening to them as well. With all the budget cuts, my mother cannot afford to put out anymore than she already is, as I'm sure is the case with so many of our parents who are on limited incomes.
They also have a second business that was debiting her account as well. When we went to the bank to check it out I was given the same phone number for both companies, so they work together. The second debit will show as 'Privacy' and this is a company called Privacy Maxx-an Identity Theft Protection company.
They told me the money would be deposited back into her account in about 4 weeks-hopefully their word is good...