Premier Timeshare Solutions review: fraud 5

Premier Timeshare Solutions called us to inform us that they had a buyer for our world Mark Time share. That the person had put down 20% of our asking price, which they evidently had researched. They further said that they would have the sale completed in four to six weeks. The price was a little more that I was asking for, but the world mark properties have an excellent reputation. He explained that the process would require some time in titled search, Legal, followed in finance. He asked for the names and amounts I had paid others to sell my time share and stated that seeing the property had been sold that he would send out letters to all other time shares I had listed and I sould have most of that money back before the closing of my timeshare. I made several attempts to find out where our time share was in the process. The #2 terms for their company stated that every offer that was made would be sent to use for our approval or for our rejection. Seeing that they told us our time share was sold, I asked who the person was. They refused to give me any information saying that they could not give me that information. I cited their #2 Term and was told that they didn't have that information and if they did it would be against the law to give us that information. I found out what the law was and called again. I wanted to know what date the sale would be final. I was quoted July 19th. I waited to call again until Monday the 21st. They stated that the person who put the 20% down owned there own business and that the finance depatment needed further information before final sale. They stated that they were given until august 10 to get the information and it would then be another five days before the finance department would be done. I have tried to contact this company many times to get some answers, but I find I have now been put on a do not respond phone list. Our bank card division decided that because they had 120 days total to sell our property that they would not put a judgement against the company. The BBB for Florida lists them as a rating of F and in going through the Attorney Generals Office we have found we were among many with the same complaint. If anyone out there is trying to sell their time share, don't go with anyone that wants money up front. These are all scams, also check with the BBB in that state for their listing and rate.

I listed my unit with them in June. I paid a fee of 479.00 for renting my unit. I never heard back. I called and they stated that the buyer was to put down 10% by next week, and to call back them..I did and then they told me that the final papers would be fedex to me in 10 days. After that, I called again, and since have not been able to reach anyone. I lost my job in April, and was counting on renting my timeshare so as to pay the maintence fees and recoop a little money. Instead I lost 479.00 of money I didn't have to waste. This was a hard lesson to learn. Others, don't make the same mistake.

I'm so in on a class action lawsuit!
We did actually get our money back but it was after 6 weeks of calling them almost daily, filing complaints with the BBB, the online Business Bureau, the FL Attorney General's office, the FL Department of Agriculture and Consumer Services (this one and the attorney general are important ones to file complaints with), our credit card company and the Palm Beach Gardens, West Palm Beach (where they are actually located) police stations and the Palm Beach County Sherriffs department. We got the money back after my husband said he was going to tape the conversation with them. They wouldn't talk to us and said we needed to talk to a manager but of course there was never one available. My husband said he was calling the next day and would be allowed to speak with a manager. They called me the next day saying our refund was in the mail. We cashed it today and are still waiting to see if the check clears.
Call the customer service number on their website. Call over and over again. Get them to say on tape (you need to tell them you are taping though), that the deposit was for the title and deed search. Then ask what grounds they have for withholding your deposit. They will say that your contract says the fee is refundable upon closing. You say, no, it says the "marketing fee" is refundable upon closing and that is not what I paid for. I paid for a title and deed search fee. Then, they will say, well, number 1 in the contract state they are not a licensed real estate broker. To this you say, according to the FL Dept. of Agriculture and Consumer services it is illegal for a company who is not a licensed real estate broker to charge any upfront closing fees such as a title and deed search. They will say, well, if you know this, why are you talking to me. To this I say, I just wanted to add your name to the list of people on the police report, attorney general's report..etc. etc.
Don't give up. Make them pay. Ask your credit card company for a chargeback as well. I got my money back but I want to see these people in jail. Before I knew all the legal information I told one of the customer service reps that I was told I'd get my deposit back no matter what...to this she said, "do you always believe what someone tells you over a contract?" How these people sleep at night, , I don't know. Carma will come and get them someday. I'm on board with anyone who wants to put these ### away. Oh, check out wptv.com investigative reports. They did a story on them

find out more about timeshare sales rip offs at
www. TUG2.NET

the Florida attorney general has started proceeding against one of the rip off sales sleaze companies...

see more here..

http://www.tugbbs.com/forums/showthread.php?p=814535&posted=1#post814535

As of now I am out $1686.00, but I have not given up on these ###. Premier Timeshare Solutions (PTS) called me on March 23, 2009 and said "They had a gaurenteed(sp) buyer" for my timeshare who had made a deposite of 10% which was not refundable (nothing but lies.) If you read all of these complaints, you will see where WPTV had an undercover person in the PTS Office and what the employees were told about the stupid people they would be dealing with day to day. Reading that almost makes one sick. I would like to see these persons in "Iron bar city" for a few years
I have a three page letter filed with or I have called and talked to about the day in and day out dealing that I had with this company (if you can call them a company.) The three page letter goes from March 23 to the middle of September 2009. The following were called and some had the three page letter sent to them and a complaint filed. The Florida Attorney General, the Florida Dept. of Ag. and Consumer Services (these two are important to file with, ) The Florida Better Business Bureau (file here too, ) the Palm Beach Gardens Police and Sheriff's offices, my local police department (file here too) they will contact the PBG Police, Florida States Attorney, the Dept. of Business and Professional Regulation (important, file.) Plus, Shannon Cake at WPTV, and there will be some additional calls and complaints filed I am sure.
PTS Manager is Jose M. Goyos and their address is 4400 NorthCorp Parkway. Palm Beah Gardens, FL., telephone 877.470.4779 or 561.478.4775. You will probably just get a recording and they will not return your call. I am calling every day. One day soon I will leave a message that they will know they must return my call, I am just waiting. I read that they changed their name to Coastal Premier. I wonder if they are connected with Timeshare Luxury Group? I believe the parent company is C & G Marketing Associates, LLC and the others are dba's.