I have also been ripped off by this company. I completed a job for them on 8/18/2008 and have not received payment. I have spoke to Laura and Christi in the accounts payable dept. Both said they would email their supervisor and have the payment submitted to me in their next check run. The first time I was able to reach Laura on 9/30/2008 and I spoke to Christi on 10/8/2008. I still have not received my payment and I have not received any return phone calls from the voice mail message I left for them. I have not been able to speak to anyone in accounts payable since 10/8/2008. I keep getting their voice mail.
The complaint has been investigated and resolved to the customer’s satisfaction.
Upon completion of a dispatch from Prism Pointe Technologies to replace a motherboard, CPU, etc., in a Gateway Server for a Gateway Customer, the completed package was sent in and no payment was ever received.
The gateway customer was very pleased with the quick response and work done. Our company tried repeatedly to contact Prism Pointe Technologies and would just be dumped off to an accounting voicemail with no response ever given. Emails have also been sent to no avail. This has been going on for months.
It is highly recommended that you do not perform work for Prism Pointe Technologies because you will not receive payment.
They ripped at least 2 companies in Lincoln NE also.
An elaborate scheme to defraud hard-working self-employed techs who apparently classified as business entities and are expected to be the recipients of "normal business" behavior.
Initially the "Partner Manager" (Stephen Walker for the west coast) sets you up with an agreement - first sign of trouble " terms of payment - net 30 days from receipt on invoice... categorically inflexibly unchangeable. It is made to appear that Prism Pointe is doing you a favor by providing the work...
Then comes time for payment - Good luck with getting your invoices paid net 30! Suddenly, the service partner is unable to contact anyone in the Accounts Payable Dept regarding payment... Here are the names of some of these unrefutably discourteous and unprofessional ###s:
Mitch Wright
Laura Shimmelfennig (Bolt)
Renee Felder
Ryan Jaleel...
The hand-off technique is deployed - no one answers, that's not my department! and the list goes on and on. They are, of course, following the instructions of none other than the inscrutable Byron King. I am going to terminate my agreement and put the receivables into the hands of professional collectors. It's not worth the hassle to be chasing after money, worked for in earnest, but impossible to collect.
Unscrupulous corporations like these simply do not care about their employees (much less contractors) through the actions of executive and senior management. Synonymous with AIG they commit atrocities and cry wolf seeking bailouts to bolster irresponsible activites.
But as the saying goes - There is no justice, only the law and the courts. There will always be working people who believe that change happens...me not so much.
Change that mission statement from "One World. One Company. One Number." to simply "One big piece of ###"
I just found about this fraud with PPT. 03/23/2009. Likewise I have not been paid for my services since 11/08. Likewise, I can not reach anyone in Accounts Payable. They will not return my emails. Their voice mail boxes are "Full" and not accepting any messages.
Jm Johannes
Joplin, MO
jimfjohannes@yahoo.com
Contact New Capital Partners - Owners of Prism Pointe Technologies
James Outland, Chairman of the Board, [protected]
james@newcapitalpartners.com
OR
Cliff King, CEO Of Prism Pointe Technologies, [protected]
cking@prismpointe.com
I have the same issues. Stephen Walker is nothing but a ###ter and states he has no control over accounts payable. Mitchell Wright is a liar who likes to avoid picking up his phone calls and never replies to emails, but when he does, he gives empty promises. Ryan Jaleel is the new ### that's in the scene who lies and covers up for everyone there. Laura is just a useless ding bat who also ###s to get you off the phone. The whole company is nothing but lies and fraud. I have over 12 invoices that date back to January 2008 that were not paid for. Every time I call, they say they havent received the signed invoice, yet I have confirmation by fax and email that I've sent it 6 times. When that lie ran out, they gave me the new excuse that they are waiting for a check to be cut. ###! It doesn't take 8 months to cut a fricken check. This company NEEDS to be put out of business. Consultants and techs DON'T DEAL WITH THIS COMPANY! They state they are huge with Gateway and CompUSA contracts but they are a drowning craphole of lies. I serviced this ungrateful company during holidays and had my guys work overtime, I paid them and got stuck with this out of my own pocket! I am a small business, so just imagine!
Someone is so irritated with Prism Pointe that they put up this Warning to other computer techs on their own site:
http://www.elephantboycomputers.com/PrismPointeWarning.html
Also check out Jobvent.com about PPT and see what the inside employees think of the management.