Property Improvement & Maintenance Services Ltd review: boiler repair

Company came to fix a boiler showing a F72 fault code.
Replaced two parts, stayed for 8 hours. Bill £1388.62

Parts were £365.18. Plus £200 for the two hours it took the plumber to go and get them.

I asked for receipts for the parts. Refused.
I asked for copies of the receipts. Refused.
I asked for details of where and when the parts were purchased. Refused.

I am in little doubt this company has overcharged me. I cannot prove the 8 hours spent working on the boiler at £99 per hour was justified or not.

But if I can find out they have overcharged me for parts as well, at least I might have a provable case. They won't tell me what the parts were and decline to show me any proof of purchase.

I asked for full details of the work and parts, which I was promised.

Bill states simply "Labour charge" and "Parts and materials"

That's it.

Can I get some money back?

Tuesday 5th March 2019