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We also were duped! My husband is being sued by a collector for the funds of $11, 000 for the "class" with Prosper Learning. Everyone's experiences are identical. The horror you feel as the class continues each week is devistating. Knowing you have just thrown away your money and now have ruined your "perfect" credit score (which he had a 720, but now it is around 500). We got into this course to get out of debt and everything they showed us was "office 101" in high school. We have hired an attorney who is going full guns for us. This has been a long, painful and expensive lesson to us.
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I would like to join you and your lawyer in perhaps filing a class action suit. The horror you described is real. How can they be backed by the BBB? Please tell me how I can help you in your pursuit of getting our money back. This was the last thing i needed, much less foreclosure or bankruptcy.
Susan...