I did my renewal of drivers license card in March. I was told to come back the en of April and not to wait for an sms. Last week of April went back they told me another 3 weeks went today which is the 2nd of June juat to find out it is still not there because of a routine machine maintenance. I drove all the way from the free state as I moved there after application of renewal. Why did they not tell me in March that there is going to be maintanance and that it is going to take longer now I have to come back end of the month again or get a third party to come and collect my closest third party is in Cullinan and they also require a bunch of papers for premition to collect on my behalf. I was so mad that I had a panic attack.
Good luck to you if you need to deal with them.