Menu
For Business Write a review File a complaint
RecordsLogin.com

RecordsLogin.com review: Online scam 111

P
Author of the review
5:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was trying to find the father of my child, and bought the $39.95 package from GovDeathRecords.com - which goes to RecordsLogin.com when you purchase. I noticed the receipt from ClickBank said the publisher's Site was www.Gov-Resources.com; I tried my username and password, and couldn't access it.

I tried another site on Google - www.Government-Records. com - which also went to RecordsLogin, and my name/pass were accepted there. Obviously this is a scam involving several different addresses.

When you get into RecordsLogin, most of the links don't work - for instance, I tried the People Search Network, and quite a few sites came up saying there were members of that name I had typed on their sites, but when I clicked the 'view records' button, nothing happened - the page just jumps a little. same for every site.

There is very little info to access - I spent hours trying to get this site to work, and am very sad to have wasted the money and time!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

111 comments
Add a comment
F
F
FernGully
US
Send a message
Aug 22, 2009 7:12 pm EDT

I too have been ripped off. You can find more info on the web for free than you can through them. Don't waste your money! It's a scam

B
B
B.Tidwell
Sellersburg, US
Send a message
Aug 25, 2009 2:46 am EDT

I just joined Recordslogin.com and haven't been able to access any info at all. the URL is not reconized, it just blinks at me. there is nothing about this site that works. I have been ripped off and lost $29.99 no wonder it's half price right now, it should be shut down.

J
J
janice duncan
Brooklyn, US
Send a message
Aug 25, 2009 11:31 am EDT

i tryed to find myself.when you get into recordslogin nothing happened. where is my money? this is a scam

E
E
ELOYSA F. PERALES
US
Send a message
Aug 25, 2009 6:55 pm EDT

WHY IS IT THAT NO MATTER WHAT I TRY TO LOOK UP, ALL IT DOES IS DIRECT ME TO ANOTHER PAGE THAT ALSO HAS A FEE? I AM NOT HAPPY AT ALL WITH THIS COMPANY THAT I PAID TO SUPPOSEDLY I PAID TO GET INFOMATION THAT I WANT. AND YOU ARE NOT LIVING UP TO YOUR PART OF THE PURCHASE THAT I PAID FOR ? WHAT ARE YOU GOING TO DO TO CORRECT THIS?: OR JUST SIMPLY REFUND MY $39.00. I'LL WAIT TO HEAR FROM YOU. THANK YOU ELOYSA

N
N
Nani Sandstrom
Portland, US
Send a message
Aug 28, 2009 9:36 am EDT

I am really upset. I can not retrieve any of the information I already have found at other sites. This is such a scam and a waste of hard earned money. How can I get my money back. Nani Sandstrom KHEQYBHQ

L
L
Larry49113
Galien, US
Send a message
Aug 28, 2009 11:26 am EDT

I discovered this list of complaints about recordslogin.com after having already foolishly spent the money (29.95) on a subscription. From now on I will google the page before spending money on a worthless sight.

P
P
PINKETT
Modesto, US
Send a message
Sep 03, 2009 2:06 pm EDT

HEY, PEOPLE. I SENT THEM A MESSAGE I WAS GOING TO MY CREDIT CARD COMPANY AND HAVING THE CHARGE REFUSED AND IMMEDIATELY I GOT A RESPONSE THAT THEY WERE REFUNDING THE $29.94. IN 4 OR 5 DAYS THEY SAID. WELL, I'M WAITING WITH BATED BREATH TO SEE WHAT HAPPENS, BUT I AM COVERED BY MY CARD COMPANY IF THEY DON'T DO THE REFUND.
SEE WHAT DETERMINATION GETS YOU?
SO DO THE SAME AND PUT THIS CRAPPY SCAM BUSINESS OUT OF BUSINESS.

B
B
B McAleer
Brisbane, AU
Send a message
Sep 06, 2009 9:12 pm EDT

After paying $39 to access information on NZ bdm records I discovered that the records are not available from that source at all. Recordslogin.com could not provide any information relevant to my request despite assuring me they could. SCAM SCAM SCAM!
BEVMAC

C
C
conned again!
Melbourne Metro Area, AU
Send a message
Sep 11, 2009 9:16 pm EDT

Totally agree with all of the above, what a waste of money and time. Tried to search for my brother and found i dont even exisit! ( Like the investigator from the UK, . i wish the taxman thought the same! ) What do you do, even in this day and age when we all should know better we still put our trust in these a@@@holes in the hope they can give us the answers we are looking for.

S
S
serina iverson
White Hall, US
Send a message
Sep 13, 2009 11:53 am EDT

THIS WEBSITE IS NO GOOD I PURCHASED IT AND IT DO NOT GIVE ME NOTHING I ASK FOR AND EVERY TIME I SEND A MESSAGE THE THE SUPPORT CENTER THEY WRITE BACK TELLING ME TO GIVE THEM THE NAME AND THEY WOULD LOOK UP THE INFORMATION IF I WANTED TO DO THAT I WOULD HAVE NEVER PURCHASED THE SITE FOR MYSELF I DON'T WANT TO HAVE TO CALL THEM EVERY TIME I LOOK UP SOMETHING!

C
C
constance ford
Hampstead, US
Send a message
Oct 02, 2009 2:59 pm EDT

i have been trying for 10 days and can not get anywhere with records login we have paid and cant do any thing with this service very very up set constance ford

C
C
constance ford
Hampstead, US
Send a message
Oct 02, 2009 3:09 pm EDT

i have already posted my coments i dont like the way you do business i have paid for your service and have not gotten any service at all i want my money back constance ford email cnd57@localnet.com i registration for this service so i could find my brother but you are no help you have just made me more upset

G
G
George Siaway
Brentwood, US
Send a message
Oct 06, 2009 10:08 pm EDT

RecordsLogin.com's website advertises to search for divorce and marital records. Once payment is made and directed to the search area, one cannot find any buttons or access to "Divorce Records" search. This is a misleading and deceptive online records search service that is commiting fraud. Moreover, nobody will respond to a request for refund.

L
L
lyenges
US
Send a message
Oct 07, 2009 4:55 am EDT

total scam. tried to cancel subscription 30 minutes after I signed up. Used myself as trial, no information available. tried to get a refund and they sent me a reply their support team would look at it and would get back to me in 48 hours. never heard from anyone. I got my bank statement today not only didn't they refund my $19.95 they charged me $ 35.40. for what I have no idea. I can't seem to get a phone number anywhere to call so I guess i'll call my card holder and get a lawyer. so much for honest help. I am very glad I saved ALL correspondence so I have proof. I will be calling the better business bureau and anyone else who deals with scams and frauds. I certainly won't lay down and take this! lyenges

D
D
david mckee
Nowata, US
Send a message
Oct 11, 2009 8:43 pm EDT

i was scammed i run background checks on men who want to join my mason lodge well recordslog-in said i could get info i needed but when i tried to check it would send me to another site wanting more money so i would just like to say I WANT MY MONEY BACK.

R
R
Rosemarie Dinkel
Sparks, US
Send a message
Oct 13, 2009 10:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well, I'm not the only person to get ripped off. I'm a senior citizen, who is on a very close budget.
I put my trust in Records Login, that I could find some answers regarding my family. I ordered the $39.95 package. I've just had it a few days, but will call my credit card company and put in a complaint. As like the rest of you, I was sent to other sites, and for an additions $39.95 I could LOOK at the information, I wonder if there really is more information, or is that another scam?

D
D
djo
Athens, US
Send a message
Oct 18, 2009 1:33 am EDT

I agree this is a scam and we all should have our money refunded. I could not access any info. Not even my birth record and I know I was born somewhere (lol)

S
S
sucker only once
Reading, GB
Send a message
Oct 22, 2009 4:41 am EDT

They are thieves and con artists. Google are accepting an adwords paid campaign from them. If anyone knows how to report it to Google then do so and the campaign will be stoped.

Their site and service is very 'professional' and funded heavily. They appear to be in Canada/USA but probably diding in a mountain in Afhganistan earning for Bin Laden

Also, My advice is to report your card stolen or lost otherwise they will debit your card again and again.

K
K
Kimberly Morrison
US
Send a message
Oct 23, 2009 12:46 pm EDT

cannot find any info promised.

D
D
Disappointed in Maine
Corinna, US
Send a message
Oct 27, 2009 8:45 am EDT

No matter how hard I tried to find information on my Father, I got absolutely nowhere. Trying to contact a human being about a specific problem is next to impossible.Shame on them!

O
O
olga bocchiaro
Woodbridge, US
Send a message
Oct 30, 2009 11:54 pm EDT

total rip-off

O
O
olga bocchiaro
Woodbridge, US
Send a message
Oct 30, 2009 11:56 pm EDT

this site is a total rip-off. I wish I had read the review first. I could do better in the telephone book on finding an address

G
G
Geebee
PL
Send a message
Oct 31, 2009 4:59 pm EDT

Hi,
I wish I had come across this complaints board first. Unfortunately I learned the hard way and paid them 51 USD before the problems started. Basically the same scenario and promises to get a refund, which - guess what - is still pending.
I have however some news. Although there is mentioning in their terms and conditions that they fall under Ontario law, they are neither located in Canada or the USA. In fact, they operate from the UK and rent servers with Belgamcom in Belgium.
I am including some details below and will undertake steps from within the EU to address this major scam issue. I will actually file a complaint today with the computer antifraud squad of the Belgian authorities (which I have done succsfully in the past).

The more of us file complaints the better. I will refer in my complaint to this website and the ongoing scam for over one year.

Here is the address and the telephone number of the company that owns the reportslogin.com name:
Registrant:

i-GRasp
23 Vaughan Road

Harpenden
AL5 4EL
UK

Domain name: reportslogin.com

Created on: 2006-08-15
Expires on: 2011-08-15

Administrative contact:
Technical Support
3rd Floor Prospero House, 241 Borough High St.

London
SE1 1GB
UK
+44.[protected]
+44.[protected]
@easily.co.uk

Technical contact:
Technical Support
3rd Floor Prospero House, 241 Borough High St.
241 Borough High St.
London
SE1 1GB
UK
+44.[protected]
+44.[protected]
@easily.co.uk

Domain name servers:

dns0.easily.co.uk 212.53.77.27
dns1.easily.co.uk 212.53.64.31

V
V
vishwanth shinde
IN
Send a message
Nov 05, 2009 11:54 pm EST

ple. check the passport?

D
D
DEBORAH W
Durham, US
Send a message
Nov 06, 2009 1:41 pm EST

I got ripped out of 69.99...tHEY USE TO TELL ME i WAS GETTING A REFUND BUT NOTHING NOW AND NO MONEY BACK ON MY ACCOUNT
Hello.(this is long with proof!) Here are 2 reciepts I have I thought I was getting 2 different records but the DMV one never worked it went strauight to recordlogin.. Ok I have sent deveral klatters I wanted eith both to work or a refund for one IF they both were the same, I have sent proof I paid and used only 1 now I have not none. The one that did work has been shut down. I have 69.99 paid and nothing back on my card so I can renew I need someone to help me. I want the DMV one and something to et me know I have it and passwords login whatever, , if I cant not get that one pls refund me the money of 39.99 and let me keep my record login... I would rather have the DMV one but now I can not log in the records one, , I keep getting emails I can help you I have responded and then I get I will get a refund now somewhere is 69.99 of my money and I have neither. I want one pr both IF they are different!
Dear DEBORAH PARRISH,

This email confirms that you made a purchase from ClickBank.com. This
transaction will appear on your statement as "CLICKBANK" or "CLKBANK*COM."
ClickBank is the Internet's largest retailer of digital products. Please review
the following information and keep this email for future reference. Thank you
for your order.

--------------------------------------------------------------------------------
PURCHASE INFORMATION

Order Number: EMJSC6MS
Order Date: 08/08/2009 4:40 PM PDT
Customer Name: DEBORAH
Customer Email: gig
Product: Lifetime Unlimited Search Access
Product ID: 32
Vendor's Site: http://www.Gov-Resources.com
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
PAYMENT DETAILS

Payment Method: MC 9476
Subtotal: $39.94
Tax: $0.00
Total: $39.94
--------------------------------------------------------------------------------

Dear DEBORAH

This email confirms that you made a purchase from ClickBank.com. This
transaction will appear on your statement as "CLICKBANK" or "CLKBANK*COM."
ClickBank is the Internet's largest retailer of digital products. Please review
the following information and keep this email for future reference. Thank you
for your order.

--------------------------------------------------------------------------------
PURCHASE INFORMATION

Order Number: SEN2VCWT
Order Date: 07/01/2009 9:23 AM PDT
Customer Name: DEBORAH
Customer Email: gi
Product: CB-respyware-20
Product ID: 20
Vendor's Site: http://www.People-Records.net
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
PAYMENT DETAILS

Payment Method: MC 9462
Subtotal: $29.99
Tax: $0.00
Total: $29.99
--------------------------------------------------------------------------------
Hi,

Thanks much for contacting the Support Desk.
Please kindly let us know the name of the person or any other information you would like to lookup and our search specialist team will conduct a search for you free of charge.

Have a wonderful day and thank you for your patience while help serve your needs.

Please feel free to let us know if you have any question or comments.

(For better and smooth customer support, please reply this e-mail in future)

Kind Regards,
Suzan
RecordsLogin Support

^^^ Oct/30/2009 / 07:10:12 PM - RS-de815 ^^^^^^^^^^^^^^^^^^^^^^^^

I already had the records login and I have it now. I also ordered this and both were taken off my card. I wrote and explained I have 2 of the same kind I wanted the DMV records and I can not login in because of the mix up of both sites. I can log in one but not the other I got a confermation but both sites are the same site and non on DMV bit got chagred twice 39.99 on one and 29.99 on the other. can I get the DMV beings I paid and never got my money back on my card? I have the card number and all confermations. thank you.

Now here is the letter I got back
Hi,

Thanks much for contacting the Support Desk.
Please kindly let us know the name of the person or any other information you would like to lookup and our search specialist team will conduct a search for you free of charge.

Have a wonderful day and thank you for your patience while help serve your needs.

Please feel free to let us know if you have any question or comments.

(For better and smooth customer support, please reply this e-mail in future)

Kind Regards,
Suzan
RecordsLogin Support
______________________
Then I get this

Refund Request

Your RecordsLogin.com Account is now closed.

Your refund request has been processed and will show full credit on your statement within 2-5 business days.

Here is your details:
First Name: DEBORAH
Last Name:
Email: gi
Receipt: RS-de815
Date of Purchase: Aug-[protected]:08:26 AM

Thanks for trying www.RecordsLogin.com

Have a good day.

Sincerely,
RecordsLogin.com Team
www.RecordsLogin.com

Please do not reply to this email.
This mailbox is not monitored and you will not receive a response.

OK LET ME MAKE THIS AS SIMPLE AS I CAN I WANT BOTH OR DMV ONE BUT I HAVE NONE. LOOK AT DATES. NOW MY 29.99 ONE WILL NOT OPEN FOR ME, , , CAN I PLEASE GET A REFUND FOR (((ONLY))) ONE AND KEEP THE OTHER? THANK YOU
I HAVE NOT HEARD FROM THEM! i CANT GET ON EITHER SITE AND THEY HAVE GOT MY MONEY.

D
D
Davies (Mrs)
NZ
Send a message
Nov 06, 2009 6:51 pm EST

This joke of a web page said that it could had access to the phone number I was looking for and when I joined there was no access. I then filled in people search for people I knew and it still had no access. It is a complete con and the fraud agency should be looking at it and shutting it down straight away. How many more people have to lose their money before they take notice. So much for protecting the innocent. The fraud agencies are conning the innocent just as much as the false web page. Typical.

R
R
Records Login.com
Cedar Hill, US
Send a message
Nov 07, 2009 6:00 pm EST

Records Login.com is a total scam, could not find birth or military records on myself after joining.$39.00 flushed down the toilet. A.Johnson

R
R
radeforest
El Cajon, US
Send a message
Nov 11, 2009 2:48 am EST

After paying the fee to use the search engine I could not find any answers to searches - not even simple ones like my own name and address.

R
R
REESE KATHMANN
Destrehan, US
Send a message
Nov 13, 2009 8:15 pm EST

I JUST GOT RIPPED OFF FOR 29.94 ON RECORDSLOGIN.COM. THIS IS A RIP OFF. THEY GAVE ME NO INFORMATION AT ALL. WHEN YOU PUT IN INFO FOR A PERSONS BACK GROUND OR CRIMINAL CHECK IT GOES TO A NOWHERE SCREEN. THIS HAS TO BE ILLEGAL. I AM DISPUTING THE CHARGES.

L
L
LGC
New York, US
Send a message
Nov 18, 2009 8:43 pm EST

I was an idiot too, trying to do genealogy/family research---unable to get one record so far. I want my money back too. . . . Any District Attorneys out there willing to take on this company and get us refunds for a useless service? LGC

J
J
JJJR
US
Send a message
Nov 20, 2009 12:54 pm EST

Yes - You are correct. This is a SCAM. The only thing I am worried about is the information they received to sigh up. Has anyone had problems with that?

M
M
mybunkey
Arlington, US
Send a message
Nov 25, 2009 6:18 pm EST

At first when I had signd up and became a member, the progrmam actually worked! So It make me wonder if they may have been linked up with some other data base server which cut them off and they just don't want to fess up to it.
I was able to retrieve 95 percent of what I had sought for information. Then, I could sign on and that was all I could do! I couldn't even look my self up!
They have a place where you can contact them with a request for them to retrieve the information you seek until your access is restored. I wrote to them and asked why there was no access at all other than sign on privelidges?
I told them that when I went to look my self up an supplied everything right down to a SSI number, their system could not locate me! So they offered to look me up. I responded with I ALREADY KNOW WHO I AM, WHERE I LIVE AND EVERY DETAIL ABOUT MY SELF RIGHT DOWN TO WHETHER I BALL ROLL OR WADD MY TOILET PAPER! I do not want my money back, I want the restoration of the service or their being able to pass me on to a similar service at their expense if they can not deliver.
People, I don't think that what I am asking is unreasonable, do you?

J
J
jean Turpin
US
Send a message
Nov 28, 2009 9:14 pm EST

Send me your e-mail address.
Lets do a class action law suit!
f.jeanturpin@yahoo.com

J
J
jean Turpin
US
Send a message
Nov 28, 2009 9:33 pm EST

E-mail me for class law suit.
f.jeanturpin@yahoo.com

S
S
Stop, keep your money
Charlotte, US
Send a message
Nov 30, 2009 5:44 pm EST

Totally agree! I was ripped off too! I joined, payed my money and received nothing in return. Save your money! I could not even look mysel up.

C
C
c wagner
US
Send a message
Dec 12, 2009 8:06 am EST

PAID for what I thougth was a goverment site and found out it just a RIP-OFF. It does not work . Well I hope they have a fine time on my Money.

Ginger Kid
Ginger Kid
US
Send a message
Dec 17, 2009 4:40 am EST

Government sites typically end in ".gov", not ".com".

E
E
e farrelly
Newbury, GB
Send a message
Jan 02, 2010 9:22 am EST

first time on site asked question told answer was there and when joined and paid dues no sight for my requierments was available

T
T
This is lame
Auburn, US
Send a message
Jan 06, 2010 7:31 pm EST

i was trying to find someone via e-mail address and when I reported a problem, their answer was they would gladly help me locate the person at no additional charge but i needed to provide name, address, & phone number. Hello! I wouldn't be paying for a service to help me find someone if I knew their name and address. Buy do I feel ripped off!

W
W
WILLIAM DEYOE
US
Send a message
Jan 12, 2010 9:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

THIS IS ###--I ASKED FOR INFO-GOT NOTHING BUT MORE DATA WHICH I AM ASKED FOR MORE MONEY. WHERE IS THE INFO I WANT. I HAVE THE CITY WHERE THE PERSON LIVES AND THE NAME, THEY SAY THEY HAVE NO INFO. IT IS A RIP OFF. I WANT ANSWERS

More RecordsLogin.com reviews & complaints

RecordsLogin.com - People Search Scam 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
RecordsLogin.com - SCAM, DOUBLE SCAM 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.