Last year I asked Reiman not to send any more expensive annualXmas books when I sent my cheque. I kept getting bills from them and from Canada you cannot contact them easily, not by phone and not by email. It took months to resolve this and they were rude about "cancelling my account, " In spite of my request I got another book this year. Silly me, I decided to just pay for it and ask them again not to send any more. I sent a cheque in their pre-printed return envelope, and this morning it came back marked "Moved/unknown."
Here we go again!
My name is Krystal. I work in Customer Care for RDA which is the parent company for Reiman publications and I wanted to let you know we have discontinued any future shipments of the annual books to you.
We apologize for any inconvenience this may have caused. I have sent an e-mail to the address on file regarding this issue.
If you have any further questions, please do not hesitate to call us at [protected] or send an e-mail directly to customercare@rd.com. One of our agents will be most happy to assist you.
Thank you for giving us the opportunity to be of service.
Krystal
Customer Care