Renovations Landscaping Inc review: Landscaping & retaining walls

We selected Renovations for a Retaining Wall project 10/27/2022. Matt Seidl their Project manager came out with another employee on 11/01/2022. I showed them my plans and answered their questions. They said they were starting the project immediately. They collected an $11k check from us (50% of project cost per contract), and then immediately left. Nobody has been out since and not 1 shovel of dirt has been dug. Since then I have received approximately 15 texts from Matt (I have copies) with various statements of we are getting equipment, we will be there tomorrow, we will be there Monday, our truck broke, our workers went to Mexico for the holidays, I will call you with status (never happened), etc, etc. None of which ever happened. I made it clear to Matt that I was not happy and wanted to talk to the owner Ben Seidl (we tried calling the business phone and leaving messages several times). Never received any call back. Matt would text saying he is sorry but still working on things. Said he would come out the week of 12/12/2022 to discuss. Never happened. No call or anything. On 12/15/2022, the wife and I decided that we needed to take action, so I texted Matt and told him we were done, that we felt they (Renovations) was in breach of contract and that we wanted our $11k back ASAP. Matt's response was that he was just a Project Manager and really could not do anything about their issues with the project. He further stated that while he did bring Sergio out to our property to do the work, it was identified that they could not perform the required work (then why did they accept contract and take our money, seems like fraud to me). He said his hands were tied, and gave me Ben's (the owners) cell number. Ben has never called me back after several messages left and asks that Matt have him call. After Christmas I will be contacting a Lawyer. This is exactly what Landscaping contractor nightmares are made of... BEWARE OF RENOVATIONS LANDSCAPING.

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