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The good, the bad, and the ugly - discover what customers are saying about Alliance Law Center

Welcome to our customer reviews and complaints page for Alliance Law Center. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Alliance Law Center.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Alliance Law Center's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Alliance Law Center, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Alliance Law Center. Your feedback is an important part of our community and will help others make informed decisions.

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11:35 pm EDT
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Alliance Law Center I was an amployee only

Hi, my name is Eduardo Neri and I was an employee of Alliance Law Center for about three months. Durimg my time at Alliance Law Center my job duties consisted of updating clients on their home loans and modifications. I was a salaried employee and no time was I aware about how my boss and his partners where about. There was many acussaciations and unfortunately my name was involved. I apoligize for those people who were victims of the wheabouts of Alliance Law Center. I have nothing to hide and my work ethics are exeptional if anybody has any questions feel free to contact me by email. [protected]@yahoo.com

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WoodManX
San Diego, US
May 13, 2011 11:04 pm EDT

You knew exactly what was going on at ALC. Don't play innocent now. I know.

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WoodManX
San Diego, US
May 13, 2011 11:03 pm EDT

You knew what was going on. don't play innocent now.

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1:22 am EDT
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Alliance Law Center Loan Modification

My wife and I were also taken for $4000 and our bank says they were never contacted by ALC. We were also contacted by former employees of ALC including Chuck LittleJohn. A few days ago Mr. Chuck told me that Cameron Edwards was going to continue working on a select few client file and I was one of the lucky. I declined as nice as I could. I don't trust any of them with anything of mine, like my files. We are still in the process of trying to get our files back.

It sounds like alot of us have the same story and there will be more. It was troubling to read about the depth of these scams and the artists behind it. Read all complaints for more info.

We will be filing complaints with as many agencies as we can in the hope that others will do the same. We believe this is our best chance at getting results.

Good luck to all of us and keep posting.

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tmec
Temecula, US
Oct 17, 2009 1:36 pm EDT
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Check this site...more about Cameron Edwards. copy and paste.
http://www.evilesq.com/102103-cameron-edwards-03/#comment-1075

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Mark1030
Murrieta, US
Oct 16, 2009 5:05 am EDT

My wife and I were also scammed. $3500 up front when it was Apollo Funding. Were told to stop making the payments and then the banks would help us. Boy did they get us in a big mess. Now over a year later I still don't know if I'm going to keep my house. I would love to File a Class Action Suit. Please let me know if you find something out. Mark [protected]

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Jan Teague
Riverside, US
Oct 08, 2009 8:33 pm EDT

My husband and I were one of the many that hired Alliance Law Center to help get a proper loan modification. I decided that after being LIED to and CHEATED by COUNTRYWIDE that we needed to be PROACTIVE about keeping our home. In October of last year we started searching for a company that would be HONEST and help us find a solution to our woes. ALC seemed to be what we were looking for. We were told in November that our only help in getting a good modification was to PAY THEM $4, 500 and STOP MAKING OUR PAYMENTS. I felt very grateful when they let us pay only $4, 000 as that was all we had in savings. Alas, by spring, as less and less contact was found from the company, we became worried. Rightly so, we should have been worried.

Then we were told that a new group had taken over and we would get excellent service from them. We were again told by this new organization to NOT contact the lender but send EVERY CORRESPONDENCE to them, We were leery but hopeful, The scenario seemed to follow the same as before. Mr. James Imperial seemed very confident that all would be repaired in a timely matter.

More time passed along with less and LESS CORRESPONDENCE. Our hearts and hopes began to SINK! Here we were, ALMOST READY TO RETIRE AND ABOUT TO LOSE OUR HOME OF 38 YEARS! To make matters worse we had THREE GRANDCHILDREN TO CONTINUE RAISING and WHERE WOULD THEY LIVE? AND where was MR. Imperial and the other SCAMMERS? OH, that's right, they were out SCAMMING AGAIN!

STAGE LEFT, who appears but CAMERON EDWARDS to SAVE THE DAY! Oh, but no? NO! EDWARDS WAS NOW SENDING A SOB LETTER OF HIS OWN 2 MONTHS WITHOUT PAY ! Were WE TO FEEL SAD? SAD for all of us SCAMMEES left with no help, no return of money, and many of us without a SHELTER! IS THERE ANYONE THAT WANTS TO HELP US? THERE MUSt BE SOMEONE THAT COULD TAKE THIS ON AS A CLASS ACTION!

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2:57 pm EDT
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Alliance Law Center Loan Mod Fraud

After I lost my job, I hired Alliance Law Center to negotiate a loan modification for me and my wife. Alliance Law required that I pay in advance $3, 800.00 so they could get started. I called and/or e-mailed Cameron Edwards, Paul McGucken, Jonathan Ring, Eduardo Neri, Justin Ryan, Reena Patel, and Tariq Kanwar. I never received and answer even going to the office I was never able to get a straight answer as to the status. I received a form letter from Cameron Edwards informing me that his company was insolvent and that I could pick up my file on Sunday, September 13, 2009, however no one was at the office.

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tmec
Temecula, US
Oct 17, 2009 1:31 pm EDT
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Check this site...more about Cameron Edwards. copy and paste.
http://www.evilesq.com/102103-cameron-edwards-03/#comment-1075

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6:57 pm EDT
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Alliance Law Center FRAUD

When I lost my job, we hired Alliance Law Center hoping to help us to save our house to make affordable by doing load modification. We had a hard time talking to anybody from this company. When we received a sale date on our house I've called and email Cameron Edwards (attorney) numerous time to see where we at and request to push the sale date out. Cameron just ignored us untill we couldn't reach him anymore. 3 days prior to the sale date, Cameron emailed with document attachment stated that Alliance Law Center is in insolvency. Now we are in jeopardy. How can these people live like this. I have to do something about this. Can anybody help where should I start to catch this predator?

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D & L
Salt Lake City, US
Sep 15, 2009 12:06 am EDT

We would also like to have information on how to catch this preditor. We also have been scamed by this law office and Cameron Edwards. We do plan to file a complaint to the Bar Association tomorrow. We need to find an attorney that can help us to save our house, but who do you trust after being scamed like this.

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4:18 pm EDT
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Alliance Law Center Fraudulent Representation

I was fooled to believe the salesman Michael Stout, when I called on June 7th. I sent $3000 to have my Mortgage restructured and have headr almost nothing since. Today, Sept. 12th, I recieved a letter stateing that the firm was insolvent and that if I wantd my file I could have it back. I contacted my lender, HSBC to see where my restructure was, and they had no recordof any filing. I contacted The San Diego FBI and filed a complaint, and have also done so to the Attorny General of California, and th BBB. I will also call the California Bar on Monday.

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tmec
Temecula, US
Oct 17, 2009 1:33 pm EDT
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Check this site...more about Cameron Edwards. copy and paste.
http://www.evilesq.com/102103-cameron-edwards-03/#comment-1075

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jdlaw21
San Francisco, US
Sep 23, 2009 9:33 am EDT

I am in the same boat... please let me know how your complaint goes and if there is any options for a Class Action Lawsuit against the past owners.

Jonathan Law
[protected]

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5:22 pm EDT
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Alliance Law Center PAID FOR SERVICES NEVER RECIEVED

HERE IS AN EMAIL I SENT THE CROOKS:

Hello,

My husband and I want to have documentation of what Alliance has done to my file since all of my final documents were turned in on the first week of February. What days calls were made to my lenders, when packages were faxed or mailed, what representative from my mortgage company has Alliance been corresponding with for my first and second mortgage. My husband feels very leery of the comments made by both of our lenders regarding your company. Someone is not being honest here whether it be the lender or your company of follow-ups and things being faxed or mailed or e-mailed.

My second mortgage said Alliance has not returned phone calls or followed up with the rep working on my modification on the mortgage company side. The fact that they did their own modification without the documents you were supposed to send them concerns me.

My first mortgage Aurora are being very cooperative with me about information. They document every phone call that is incoming whether it be me or a 3rd party. The fact that they have no record in the past 60 days of calls from Alliance. The fact that they have no letter of authorization for you to speak to them on file. I know they document everything because he read off multiple conversations with times and dates that I had called in asking if they have received any loan modification documents or financial records. I don’t know why they would just make up that they haven’t heard from you. But if you have been performing good service to me then you should be able to provide me proof of your work or efforts with more than just basic details. If nothing is done shortly here to resolve this problem then we can do nothing but assume that we just got ripped off for $3800. If that’s the case then I will have to do legally what I need to recoup my money back. I mean how would you feel if all these facts were presented to you?

____________________________

HIS RESPONSE:

first of all, no one will rip you off. we will look into a refund to you if necessary. i am stunned on what you told me in this email, and i have no idea what's going on. i don't work on the back end at all. again i will forward this email and we will get to the bottom of this. sorry for the delay. we will make it right. CHUCK LITTLEJOHN

________________

SIX DAYS LATER I SEND THIS:

Hello,

What have you heard since you forwarded my e-mail? I have had no response on the phone or the e-mail.

Please let me know,
________________________________

His response:

please STOP calling your lender. our manager in client services Rhea Wilson will try to calling you. I told her to try you at work as well, so you should be getting a call.
just an FYI one of the client's duties when they enroll with us is to NOT contact their lender. just because they say we have not contacted them doesn't mean that it's true. their different departments are not always organized and in communication with each other. but you will be getting a phone call. or if you want to call in you can ask for Rhea Wilson. when you talk to her will you please tell her everything you told me? (that the 2nd made you an offer, you've talked to them, and our customer service with you has had some issues, etc)...I want to make sure you're takin care of so let me know how the conversation goes...
thanks

BUT THEN NOTHING WAS STILL DONE AND NO CALLS WERE MADE.

THESE ARE THE NAMES OF THE PEOPLE I TALKED TO FROM THAT COMPANY:

CHUCK LITTLEJOHN
EDWARD ROBLES
MONICA SHERROD
MARY LARA
JAY CERFILLI

BUT THEY ARE ALL GONE BUT THE RUMOR IS THEY ARE NOW WWW.KEYPOINTLAWGROUP.COM. I HOPE THEY GET WHATS COMING TO THEM.

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Update by RIPPED OFF MORTGAGE MAMA
Sep 15, 2009 4:45 pm EDT

UPDATE SEPTEMBER 15, 2009.

Alliance Law Center has secured staff who are able to complete the work on your file. We are able to continue to work on your file and complete the matter.

You may contact us at [protected].

Our fax number is [protected].

LETTER TO ALLIANCE LAW CENTER CLIENTS: SEPTEMBER 3, 2009.

I am writing this letter to advise you that Alliance Law Center is in a position of insolvency, and to give you the opportunity to retrieve your file or have it transferred to another attorney of your choosing.

I took over responsibility for the firm in March, 2009. During the time we were in operation under my control, we had 16 attorneys on staff, along with paralegals, and legal assistants with mortgage and loan experience. Since we have become insolvent, there is no money to pay the staff to continue working on the files.

However, we have been diligently working on your matter since we commenced representation. The process by which we attempted to achieve results on files was:

1. Write to your lender, advising them of our representation, asking them to cease further collection efforts (“cease and desist”) and to request your original loan documents via a “qualified written request”;

2. Underwrite your file by assembling all your file materials and compiling a financial worksheet which outlined your income and expenses in a format which presented the information to the lender in a manner which would compel the lender to offer payment relief;

3. Submit the file to the lender, confirm receipt, and continue to follow up with the lender until they agreed to negotiate a solution;

4. Provide updated financial information to your lender as required;

5. Negotiate a loss mitigation solution with your lender, and assist in implementing it.

You should contact your lender and check the status of your modification request. To ensure that important documents are no longer forwarded to ALC, you should revoke ALC’s authority to negotiate on your behalf, revoke the “cease and desist” instruction, and ensure that your mailing address with the lender is accurate. You may wish to provide your lender with updated financials, or other information they are requesting. However, you may wish to seek counsel prior to sending information to your lender.

One of the biggest problems our firm faced over the first half of 2009 was the “wall” put up by lenders. This caused us months of delay, and required the resubmission of hundreds of files and documents. Lenders would repeatedly frustrate the process of attempting to get modifications. When we were able to get a file submitted, they would frequently send a request for updated documents, and then close the file within days if the new documents were not received. They would sit on files for 3 or 4 months, and when the files finally got to the lender’s negotiator, the files would be closed because the documents were 3 or 4 months old. Further, they would change fax numbers, lose files, mis-communicate, and generally not act in your best interest. Not all of this was deliberate, but it all had a direct negative effect on your file and on our firm, because it delayed and impaired our ability to get results, as well as directly driving up the costs we had to pay in order to serve you and other clients.

What I am stating regarding lender tactics is nothing new. Congresswoman Maxine Waters, Chairwoman of the Subcommittee on Housing and Community Opportunity in the U.S. House of Representatives, said on February 24, 2009: “I have experienced first-hand the challenges faced by borrowers who want to stay in their homes and who want to get current on their mortgages, but they either can’t get their servicer to pick up the phone or they get wrong, misleading, or unapproved information. I have called the servicers myself and waited hours for someone to answer. I have been misdirected and disconnected and I understand the frustration borrowers have. It’s unacceptable and I think homeowners deserve better.”

The New York Times, in an article published June 29, 2009, also highlighted the problem of lenders not working to provide solutions: “For now, progress is constrained by the limited capacities of mortgage servicing companies, said Michael S. Barr, the assistant Treasury secretary for financial institutions. He offered the first signs of the administration’s impatience with the institutions that control home loans. ‘They need to do a much better job on the basic management and operational side of their firms, ’ Mr. Barr said. ‘What we’ve been pushing the servicers to do is improve their infrastructure to make sure their call centers are doing a better job. The level of training is not there yet.’” You can review this article online at: http://www.nytimes.com/2009/06/29/business/29loanmod.html

I understand that you will be personally aggrieved by our financial failure. I unreservedly apologize for the inconvenience, distress and financial loss this has caused. The factors which led to this were several, and as you can imagine, there were many people involved with an organization of our size. I am working to determine the exact causes of our financial failure. Along with 3 volunteer staff and my family, I am continuing to work night and day to try and resolve the problems you face. On a personal note, my family is also suffering financially through the failure of the firm. We are unable to pay our mortgage or meet our other financial commitments, as I have not been paid in over two months.

Recently, we simply have not had the financial resources to answer the flood of calls we have been experiencing. If you have tried to call and have been unable to get through, I apologize. To make matters worse, on Wednesday, September 2, the telephone company disconnected our service. If you wish to obtain your file, which is your property, or to have it made available to another attorney, please let us know in writing or by sending me an e-mail at cameron.edwards@alc-ca.com. Until September 12, you can also fax us at [protected] or [protected]. Please be aware that none of the other attorneys who were employees at ALC are responsible for your file at this time. Again, we apologize for any inconvenience this has caused you and our inability to complete the services for you.

Yours sincerely,

Cameron Edwards

Supervising Attorney

Alliance Law Center

Alliance Law Center, Corp.
600 B Street
Suite 2000
San Diego, CA 92101
Phone [protected]
Fax [protected]
Email: info@alc-ca.com

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tmec
Temecula, US
Oct 17, 2009 1:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Check this site...more about Cameron Edwards. copy and paste.
http://www.evilesq.com/102103-cameron-edwards-03/#comment-1075

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Jeff from AZ
Glendale, US
Sep 27, 2009 12:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The same happened to me also! I just want my money back! $3595.00! It didn't matter how I got the money as long as I got it! So, I really don't care how you get the money as long as I get the my money back!

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eyesonyou
San Diego, US
Sep 16, 2009 2:23 pm EDT

comment re: sept 15 Alliance Update---- alliance has secured staff to complete the work?

for what? to start from the beginning? is this one strategy for escapegoat thing? giving your clients false hopes... waiting, waiting, and waiting...until they'll find out that their house is gone...

just give us our money back... you can't stop victims from filing complaints and seeking for justice and getting their money back

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Spooky30
Chula , US
Sep 16, 2009 12:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr. Edwards, your letter effectively withdraws your representation. Your fee agreement calls for a return of fees if you withdraw your representation. I want my money back. You are personally liable as an attorney. Sell your car or something. Pay us back our money.

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Spooky30
Chula , US
Sep 16, 2009 12:29 am EDT
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Mr. Edwards instead of posting to complaint sites, your time would be better spent calling each of your clients that you have abandoned. The letter you posted on your website is disingenuous at best. You sir, are a lawyer, when an adversary such as a bank puts up a "wall" you should do what lawyers do...file a lawsuit. Your firm is nothing but a mill. You provided no services, had para-professional doing your intake, you took money and did an insignificant amount of work.

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Spooky30
Chula , US
Sep 16, 2009 12:19 am EDT
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The first step is to file a complaint with the State Bar of California. Mr. Edwards has not provided an accounting or provide proof of the work done. I fully intend to pursue this with the Bar and the State Attorney General.

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tmec
Temecula, US
Sep 12, 2009 6:38 pm EDT
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I too is a victim of Cameron Edwards. Our house will be sold in 3 days and I've been requesting from him to push the sale date out but instead he sent us an email stating that they are insolvency. I've been looking around so hard to save our house. We have to do something about this. Anybody can help where should I start to catch this predator?

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yoej
San Diego, US
Sep 08, 2009 4:35 pm EDT

yeah how can we get refund from alliance?, because after getting $3, 800 from us too, we never heard anything from them----- that's clearly stealing... and something must be done! and SOMEONE must pay back

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chris26
US
Sep 04, 2009 1:40 pm EDT

alliance law center cameron edwards is a theif !they didnt do anything to help us and now he is crying that he ran out of money and the thousands of people who he took money from are out of luck and out of a mod.HOW CAN HE GET AWAY WITH THIS? what can we do to fight this?

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T Osborne
San diego, US
Sep 03, 2009 11:53 pm EDT

I too had 3 files with the Alliance law center. Spent 6 months with them and didnt get anywhere. No follow up and no updates. I luckily got a partial refund and got the help I needed elsewhere. Spent 2 months with the new law firm and reduced my payment by 30% and wiped out all the back payments i owed the bank. If you can get your money back call the law firm i worked with. [protected]. Everyone there is helpful. You wont regret it.

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3:34 am EDT
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Alliance Law Center loan modification scam

I am also fooled by Alliance Law Center. They asked me to pay $2950.00-- the full payment. They even said that they do forensic analysis and promised me a lot of things. They even recommended not to pay so that i will get a better modification. They also said not to talk to the lender and tell the lender to talk to them. They should be stripped of their license. They are costing me a lot and I might lose my home because they never called me back and they only called my lender two times. They insisted that they did a lot of leg work but when I finally talked to my lender they said that ALC did not do a thing other than let them know that they repreent me. They never sent anything to them. They are so terrible. They should be accountable for what is happening to my loan right now. They never returned my calls. I complained to BBB but they are not responding to the complaint. I will file a complaint to the attorney general's office if they don't returnmy money.

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J Fig
US
Nov 15, 2018 12:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Looking for Ahren Tiller? Don't sit back and do nothing while this criminal gets away with taking advantage of us while we were losing our homes. He took our money and jumped ship to open Bankruptcy Law Center (https://www.bankruptcyattorneys.org/attorneys/). We lost our homes and this criminal gets rich. Demand justice!

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J Fig
US
Nov 15, 2018 1:26 am EST
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Replying to comment of J Fig

Address and phone number info:
https://www.fastpeoplesearch.com/tiller-ahren_id_G9203048132416601707
5242 Soledad Mountain Rd.
San Diego, CA
[protected]

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tb mi
Ionia, US
Oct 13, 2009 2:47 pm EDT

I TOO WAS SCAMMED BY ALC I DO WANT TO LOOK INTO FILING A CLASS ACTION LAW SUITE. PLEASE LET ME KNOW IF ANYONE ELSE HAS LOOKED INTO THIS

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More Aware
Bay Area, US
May 02, 2010 4:26 am EDT

ALL - Before you trust Brian Colombana, Google him as well as search for his name here in Complaints Board! Wolf in sheep's clothing! BEWARE!

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Brian Colombana
Irvine, US
Apr 21, 2010 8:54 pm EDT

I'm sorry to hear about all of your trouble. Loan modifications are tough on everyone involved. If any of you are facing imminent foreclosure and still need help but cannot afford to hire it, let me know and I'll try to help you. You don't have to pay me; I have no ulterior motive. I would just hate to see a family lose their home when I may have been able to stop it. I am an attorney that used to do loan modifications and I am nearly finished with my old files. I have some employees who helped me finish those files and I'd like to keep them employed and busy. You can just send me a message if you'd like. Best of luck to all of you.

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frighten
bakersfeild, US
Mar 28, 2010 3:36 pm EDT

I trusted them, Chris, Neil & Tracy Billock, they told me not to worry and why they needed my cash over a year later I got nothing. And no refund as I was promised.

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sueanne
US
Dec 11, 2009 2:58 am EST

We are apart for there alliance scam sence march 2009 Pay them $2800.00 saying we will you a lower rate and payment lower so we belived them. And months start going by I tryed to call them over and over and could never get I a hold of someone. I called them crying and crying and they said would be ok . But not to talk to the lender. But one day I got there forecloser paper.And called again. Nothing. Then Igot auction papers to sale my house on aug 27 2009. So we went to another lawyer and he wanted 4000.00 I said this is ### all about money. If we didnt need the help we wouldnt go to them. So I said forget it Im calling my lender and found out didnt do anything and almost my us lose are home. THESE PEOPLE NEED LOSE EVERYTHING TO WHAT WE ALL BEEN THOUGH WE WORK SO HARD TO ARE LIFE HAPPY AND EVERYDAY THAT GO BY.We all need are money back that we work so hard for plus more we need a class action sued. good luck everyone

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Anonny74
san diego, US
Dec 04, 2009 11:26 pm EST

Looks like our little Attorney should have done some research before getting into business with a felon.

I've been reading the postings of other people and gaining the names of the individual associates. I'll share with you what cost me $680 to an investigator to find out.

Zack Taylor seems to be the owner that made all the business decisions and took lead in all the meetings. His full name is Zachary Ellis Taylor and he has 2 Felony Convictions in the State of California. I just got verbal details and a few numbers from the investigator. The felonies were for drug possesion and SHOOTING a resturant clerk. I was also given his home address as listed above but that is for a PO Box in a shopping mall. His court documents did give an address and phone number of his home when he was released from Prision. It's a Sacramento area code (probably his family? Mom & Dad?) He also mentioned he banks at BofA and my daughter works there so I should have his true address, phone #, and even social security number by next week. I have already requested the court documents and will post more details if anyone shows interest.

The others appear to be clean.
Are you interested?

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Spooky30
Chula , US
Nov 04, 2009 5:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Alliance/Cameron Edwards took 2800 from my girlfriend and did nothing. When we reviewed her file, there was no work product in it. It was basically copies of all of the paperwork she gave them. We filed a complaint with the State Bar of California. This is a recent article in the California Bar Journal:

http://www.calbar.ca.gov/state/calbar/calbar_cbj.jsp?sCategoryPath=/Home/Attorney%20Resources/California%20Bar%20Journal/November2009&sCatHtmlPath=cbj/2009-11_TH_02_foreclosure.html&sCatHtmlTitle=Top%20Headlines

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tmec
Temecula, US
Oct 17, 2009 1:32 pm EDT
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Check this site...more about Cameron Edwards. copy and paste.
http://www.evilesq.com/102103-cameron-edwards-03/#comment-1075

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unhappy client of alc
Murrieta, US
Oct 11, 2009 5:15 am EDT

all these stories sound familar...someone needs to stop zack taylor from opening up another law office.

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7:12 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Law firm hired to file Law Suit against Aurora and MetroCityMortgage for Fraud. Company was retained and has not file law suit. 3 days to go and there named attorney Mr. Pamilla has done nothing.

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We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.