American eVoice reviews and complaints

I have been the one named that authorized the charges from this company on my mother's phone bill. When my mom calls about it AT&T says they will take care of it but the charges just keep showing up each month. Why in the world would anyone need a voicemail on a landline number. That's what answering machines are for. Further more, I have voicemail on my cell phone. This is just rediculous. I did not authorize these charges and AT&T is getting another call tomorrow.

Telephone companies are turning telephone accounts into credit card accounts and giving access to anyone who punches your telephone number on a third party bill request. Call the Federal Communications Commission and file a complaint. You can also file your complaint online. That's what I did. AT&T allowed two companies to make fraudulent charges on my telephone bill. AT&T said I had to call those companies to request the credit. When I called them, they said someone else authorized the charges. One of the companies is Payment One Corp. a credit monitoring company. They claim the service was requested by a relative who actually has no credit cards to be monitored, none, zero, zilch. The other one is Enhanced Services Billing Inc. also known as American Evoice, a voice mail company for land line telephone user. Like many of the people complaining I have owned an answering machine for probably over 25 years.

I just saw the same exact amount on my Verizon bill, I did want everyone said they did and contacted the company. They refunded me for the cost and a second billing I did not see. They are also cancelled what ever this is.

Hi folks!
I just got the bill corrected by calling my phone company first to stop charges.
Then I called the posted number at:

Billed on Behalf of AMERICAN EVOICE, LTD
Questions? Call: [protected]
AMERICAN EVOICE, LTD-VOICEMAIL MTH FEE 14.95
I said I wanted the service and charges removed. This unwanted service was charged to me without my consent. A confirmation number was provided. I did this on 04-20-2011.

Yes, this is a complete scam...and, I have a story that outdoes the rest. When I signed up for service, they immediately charged my credit card for the monthly $29.95 fee (which was not supposed to happen until after my "free" trial period). THEN, almost immediately after that charge went through, another charge went through for $520.00. The retailer was "Yahoo Search Marketing". After LOTS of phone calls to Yahoo, I finally got the right person who knew all too well what had happened. These eVoice people make a charge to Yahoo Search Marketing on your card, then eVoice cancels the marketing services with Yahoo and eVoice gets the $520.00 refunded to THEM. I have called my congressman...not to mention Bank of America, who refunded my $520.00 the next day. STAY AWAY FROM EVOICE...THEY ARE THEIVES!

American eVoice is a complete scam. I called after getting charges on my Verizon phone and they said that they could refund the last 3 months right away but that for further back than that they would have to submit the request to their processing center. I stated that I would call the processing center directly. The nice friendly lady from eVoice told me that their processing center didn't have a phone. When I asked to speak to her supervisor another nice woman came on the phone. She was unable to satisfy my need to have all my money immediately refunded and she also told me that the processing center didn't have a phone. I asked for her supervisor and she said she didn't have one. I asked for the phone numbers of the owner of the company...surprise...they didn't have a phone number! This woman did give me the address of the processing center. It was a post office box. Another reported phone company scamming company has a post office box two numbers away from eVoice's. I called that company, they provide a very similar service but have never heard of eVoice. I asked the person from eVoice's neighbor is they had a processing center...wow!...they do!...and...(wait for it)...they don't have a phone! The guy from this second company really, really wanted my phone number. He asked for it 6 times during our conversation. It got funnier and funnier as the call progressed. At one point I had the guy tellling me outright that if I drove to the address and looked into the post office box there, that he would be in it working.
Bottom line, these guys are bottom feeders. Keep fighting with your phone company, mine finally refunded my money from eVoice and two other scammers by reversing the charges back to the companies.

Wellll the same thing happened to me. This is SO convoluted. I had verizon. I closed my account on June 1st. Then when going through my bills (which were on auto-pay) I noticed this american evoice crap. I called Verizon, who can't discuss why the charge is there ***without an order number!*** What crap! I had to tell them, I didn't place the order! "Then we can't assist you."

So Verizon sucks too.

Then I got through to American Evoice. They told me they can credit me for the last three months of the billing, which is July 28th, June, and May. I told them I already CLOSED the account. But it doesn't matter, they are giving the credit to Verizon.

But what about the rest of the charges? Because this order was placed in January? Oh, I have to email or fax their processing center to get that refund.

Truly a WTF moment.

So now I have to call verizon back, and find out why in the world they accepted some random company to add billing, with an order placed by a random person who added this to my account, without EVER using my real name?

Wow. Verizon and American EVoice, you both suck.

I just noticed a $14.95 + tax charge on my phone bill...voice mail monthly service...when I already have that service with my phone company. I called the phone company and they said it was 3rd party charges and connected me directly with the 3rd party. The American e-voice rep said they would refund my $ for last month and this month since I was being charged monthly moving forward. I did receive a confirmation # for the 2 refunds and a stop to any future charges. I asked who authorized this charge. I was told that my number was given for billing on a findjobs.com account (?). In the end, I asked for a direct # to follow-up in the event the credits are not credited...I was put on hold while she "researched" this for me. They gave me the following phone number: 1.866.576.1875. I just called and it seems to be a working # with American e-voice recording and options. Just wanted to share this to help anyone else trying to get in touch with these people.

Same thing happen to me. I filed a complaint with the FCC and with the FBI. Both ATT and American Evoice should fix the way it enrolls customers. I will be firing ATT and just stay with cell phone use. Turns out it made me realize I rarily use my landline. I don't have time to deal with BS.

http://ip-address-lookup-v4.com/lookup.php?ip=161.120.35.101

Here's the ip location of the [censored] that did this to me.. We all need to send him a little letter telling him how we fell about this.. I know mines in the mail right now...

Well I had e voice on my verizon home phone that had AT&T long distance service. I don't remember ever signing up for it but I've had it ever since I had my verizon service. I though it was part of the package deal. I am ecconimizing and called them to cancel it ( an answering machine will cast me $15 one time) and it was pretty simple, didn't even talk to a person, verified I was calling from the phone I was inquiring about by pushing 1 then the first option was to discontinue service, pushed 1 & got a confirmation number. by doing this & canceling my long distance ( I use my cell) canceled called ID ( the answeing machine will tell me who it is) and canceling my unlisted number I've cut $47.53 off my monthly verizon bill :)
Peace
CcRider