APUS reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about APUS
Welcome to our customer reviews and complaints page for APUS. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with APUS.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used APUS's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with APUS, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with APUS. Your feedback is an important part of our community and will help others make informed decisions.
incompetency of financial aid dept
I transferred by Columbia College, when I only had 3 courses left before obtaining my bachelors degree. I did so because the financial aid office seem to have problems with my student loans for that remainder of my last 6 months and I grew tired of it and went to American Public University. I emailed before dropping my other college and told them of my...
Read full review of APUS and 3 commentsFinancial Aid Corruption
APUS is the absolute worst experience/nightmare anyone could go through when choosing a college online. Through their own incompetence, which knows no bounds, I was accidentally dropped from class by their Instructor which took them over 2 weeks to resolve, in the mean time the Dept of Education was informed that my status had dropped from full-time to part time and I lost 1500.00 in pell grants.. and that's just the beginning of the HORRIBLE stress this BUSINESS, it's not a real college- puts you through. They hold your financial aid proceeds as if it's their money- to earn interest off of it, giving every excuse in the book- you receive a notification from the Dept of Education that the loan has been dispersed and yet the University states and told me, "Our system was unable to accept it, we were not set it for it." Yea right, you don't have a simple bank account? Then they make more excuses as weeks go by, they lie, distort, defraud you. BIG HUGE WARNING SIGN, DO NOT GO HERE.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
You don't begin to realize APUS is a massive SCAM until you are well in their web and dealing with their horrendously powerful financial aid policies. Once you file the complaint, you will learn that they are within their rights to hold your loan money for interest until the end of the fiscal year. I encourage everyone to file a complaint with the Washington, DC Attorney's General Office. There is not West Va AG office, but they are under the DC jurisdiction. Only a loud collection of complaints will reach the ears of someone who might remotely care. Otherwise, APUS has the best SCAM going and you, my dear friend are completely at their mercy. Good Luck. WRITE!
I have had huge problem with APUS and that financial aid office. I was enrolled by their error into their masters program. I had 174 credits from a previous college, my previous college sent them the transcripts. APUS told me I was enrolled into the Masters prg. I message them to verify this was correct since I had not received my bachelors. ( I lacked 3 courses) I was told it was fine. I was five weeks into the program, and had already received the disbursement check, when financial aid suddenly needed a conferment date for grad. for bachelors. I told them that I had none and they were very aware that I did not since they placed me into the program after seeing my transcripts and receiving several emails enquiring about it. I was dropped and told that I could enter their bachelors prog., which I did . When I went to register, I was told that I was placed on a hold until I paid them 7, 999 dollars. I argued repeatedly with these people and filed grievances which did no good. I told them that I owed the government 49 thousand dollars, which 7, 999 had just been applied and I did not receive that much money in that one disbursement and had only been in class 5 weeks. Needless to say, they did nothing. Since then, I have tried going back to my original college but am being held up from obtaining that degree because APUS has a hold on transcripts. Which is another ridiculous thing, since I never received a grade from there. I am on disability and if I had 7, 999 dollars to hand out, I would not need financial aid. I have recently filed a complaint with FSFA omnibudsman but it will take weeks to hear from them. If you check out other complaint boards, you will find page after page of complaints again APUS. With all the complaints, why isn't something being done for us?