Bakos Group reviews and complaints
Use another resume service
i.e., A local favorite, or highly recommended becauseI also found BakosGroup to have poor communication and they produced a resume for me that had numerous errors. When I asked for 'revisions' to address those concerns, they became increasingly short with me until my most recent contact, where I got a revision attached to an email with nothing in the body. Literally, nothing. I liken it to a restaurant server who, when asked to have something recooked, returns to the table and slams it down in front of you - walking away without a word. This is the level of 'service' you can expect from this company. Regardless of your feelings about a customer, any business should maintain decorum and professionalism when dealing with what you perceive as a customer that is difficult to please. It's a resume. I should be demanding perfection in my personal branding document.
I HIGHLY RECOMMEND CHOOSING ANOTHER COMPANY.
BTW - a quick Internet search will reveal that they post fake reviews.
The complaint has been investigated and resolved to the customer’s satisfaction.
Stay away from this company!
Please pay attention if you do not wish to lose your money and waste your time. In November of 2006 I contacted the Bakos Group for resume evaluation services. Speaking to a person there who will identify himself only as "Jack," I committed to a verbal contract for services. I was supposed to have received a professionally re-written resume from the Bako...
Read full review of Bakos Group and 19 commentsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
After no success with my job search, I considered using Bakos to do a major overhaul of the structure and format of my resume, which I knew had grown stale.
Before committing, I had several discussions about all of this with the Bakos Group. Besides patience with the multiple calls, I found John to be very knowledgeable and understanding, obviously a veteran in the resume business (a friend confirmed that Bakos Group was first registered in 1981 and incorporated in 1992). After gaining the comfort I needed from my calls with John, I jumped in and purchased their signature product, BAKOSresume.
We had done 4-5 rounds of revisions. The writers were very prompt, usually returning a new draft the day after receiving my edits. There were some ‘glitches’ in the first draft, e.g. a couple of typos that spell check could not catch and misinterpreting the exact nature of some functional experience. I had expected some amount of this, but considering that the writers did the first draft based entirely on my original resume and a form that Bakos uses to gather additional information, I was very pleased with the draft. Actually I was glad that I did not have to get involved, as I had gotten sick of re-reading my resume and needed an outside perspective.
I received the first draft three business days after returning the completed form and paying the fee. Later that day I sent Bakos an email with the comment “I love it, ” and that I would have my first revisions back to them ASAP. Besides using a very ‘eye-pleasing, ’ attention-catching format, I was happy with the new structure and the content. It was the complete change from my original that I had wanted, without any misrepresentations. We completed the ‘first final version’ three weeks ago and I did some test marketing with a few friends and recruiters, receiving favorable comments. Two weeks later, I decided on making a change to the main ‘headline’ as well as several other revisions. The Bakos writers were happy to make the changes, republish it on their website (retrievable via a link in the resume), and send DOC, PDF and TXT versions back to me, adding that “they offer unlimited revisions…until I am completely happy or reemployed.”
I do not know what others expect when using a service like this, but I did not expect the first draft to be perfect. I figured it would be an iterative process to get to a final product. I can only say that I have nothing but praise for the Bakos writers’ performance, and was very pleased with the amount of patience and respect shown to me during this process. I would definitely recommend the Bakos Group to anyone needing help with their resume, either for their professional writing abilities or when a fresh perspective is needed. I promise that I am not a Bakos ‘plant, ’ just someone so satisfied with their service that I wanted to share my views.