Blue Bean credit Card reviews and complaints

On 14th July 2016 I sent an email to the credit card limit division to request a credit card increase on my blue bean card. On e of the consultants very quickly responded to request my 3 months bank statement, latest payslip and the increase amount i would like, i sent all of this back within 10 minutes and i am still waiting for a response. On the 15th i then went on to call the help center to enquire how long i should wait for a response, they told me i should wait up to 4 working days, I also sent an email to the helpdesk to follow up for me, they responded by asking for my card number, which i have sent. Please note that all information is confidential and a high risk for clients to send off, the least these consultants could do is to acknowledge receipt of the information i have sent, so that i am aware that they are ligit consultants of Blue Bean and not scamming me.
I would appreciate a call back on [protected]

On 29th August i was contacted by Standard Bank card division for authorisation of a purchase on my credit card which was over my limit. I was then told that 2 purchases had already been made and a third one attempted. I had given no authorisation to anyone for these purchases and my card was in my possesion at that moment. I was then told to contact Standard Bank fraud division and lay a complaint. This i did right away and was given a reference number and the "detectives" contact number. I asked to call in 3 to 4 days for an update. I called back on 4 September. Nothing had been done yet, i was asked for an email address for a form to be sent to me and filled and authenticated. I received nothing. Every couple of days i would call to find out what was happening only to be passed from one caller to another and told to wait a few days as nothing was known yet. On 12th October i got a call from Standard Bank saying that my account was in arrears and that i would have to pay my debt and interest as well as the fraudulent debt and interest in order to avoid being handed over. REALLY! i must pay for someone else's debt incurrement on my account. Only a few days earlier i was told by one of the consultant's that my account has been frozen and i don't have to make payment until the problem is sorted out. And i am still waiting for the "form" that has to be filled in and authenticated to be emailed to me.