Consumer Reports Magazine reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Consumer Reports Magazine
Welcome to our customer reviews and complaints page for Consumer Reports Magazine. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Consumer Reports Magazine.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Consumer Reports Magazine's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Consumer Reports Magazine, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Consumer Reports Magazine. Your feedback is an important part of our community and will help others make informed decisions.
unable to contact
I had originally attempted to contact Consumer Reports to complain about the fact that subscribers were barred from using its web-site unless they paid an additional $19. And that is, still, a primary complaint. However, when I attempted to e-mail Consumer Reports by clicking onto consumer reports.org/letterto editor, there was virtually no way to decipher a route by which this could be accomplished. I defy anybody to manage to send an e-mail to Consumer Reports based on the web-site's instructions...impossible. If Consumer Reports were rating its own user-friendliness, it would get a failing grade. Oh, when I clicked onto "Donate" I was transferred immediately to a concise explanation which would be routed directly to the correct Department. Other than donations or subscriptions, people wishing to contact Consumer Reports are out of luck/
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraud and cheating
The product recommendations of Consumer Reports Magazine are basically worthless. We bought a Frigidaire washer and dryer based on their recommendations and both are a piece of junk having been repaired numerous times. We also bought a Schwinn elliptical trainer which they said was a Consumer Reports BEST BUY and after being used less than 20 times it sits dead in our basement.
Consumer Reports may not know how to determine a quality product but they will fill your mailbox with promotions about automobile pricing, books on investing and medical care, etc. Based on their 'wonderful' product recommendations I would do exactly the opposite of what they say.
If you want product ratings you are better off searching online for free info than paying Consumer Reports for a bunch of know nothing nonsense.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.complaintsboard.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look in to this matter in order to do so please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter? Again I regret the disappointment with your appliance and look forward to resolving this issue with you.
Sincerely
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com
Worthless
Save your money and search on the internet for product recommendations. Consumer Reports is a joke. We bought a washer and dryer, Frigidaire, that they recommended and both are total pieces of garbage. Both have been repaired many times and still work marginally at best. We also bought a Schwinn elliptical (a CR best buy) and it lasted less time than a...
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I find the same thing. It would be nice to be able to contact them with suggestions.