Direct reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Direct
Welcome to our customer reviews and complaints page for Direct. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Direct.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Direct's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Direct, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Direct. Your feedback is an important part of our community and will help others make informed decisions.
unethical behavior and a 62 dollar credit I have still not received since may 2018.
We moved from Kentucky to Alabama in May 2018 and had a credit of 62 dollars. I have talked to several individuals that they would work on it. The last employee I talked to was a supervisor first name Sarah and only gave me employee numbers 174 and refused the rest. She also refused to allow me to talk to her manager. This problem arose when she stated that I only wanted to get another 62 dollar credit basically telling me I was a thief. We have had Direct TV for over 20 years have not been in arrears ever and payment was directly from the bank. I have never been talked to so rudely by anyone. She was not interested in helping and just kept telling me that a gift card was sent in 2018 and we were not getting anything else because I should have screened my mail more thoroughly. She eventually hung up on me without giving me the information I requested about her last name ID number and her manager.
Thanks
William Berryman
payment and overcharging
They be try beat pple out of there money charger people for the free channel and when u pay the bill they still be charger you and they be saying it free channel but they don't be fee my bill only supposed be 35 a month it jump for 35 to 160 I ask them y talk bout the movie channel which they told me it was free for 3 months but now it's something else I paid them money and they still be write and talk bout pass due a amount I call to check to see if they had it and they did I'm not pay them no more money at all
I really would like to see MORE of Roseanne, than The Goldbergs, Two and Half Men, New Adventures Of Old Christine and many more nonsense tv shows!
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.