Menu
For Business Write a review File a complaint
ComplaintsBoard
S
12:56 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased the movie Madagascar Escape 2 Africa for my 5 year old child a few months ago. While I was attempting to teach her how to play the Test Flight game on the special features, I was absolutely stunned at what i heard. When you are given the option to choose one of the 3 objects to fix the planes engine, my daughter choose the boat engine. The game...

Read full review of Disney Movies and 2 comments
ComplaintsBoard
G
6:05 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Disney Movies Membership

Recently I got a letter from the Disney Movie Club, actually sent through an agency of some sort. They claimed that my membership was being canceled and since I wasn't able to keep my commitment I not only have to pay the balance over due but also I have to pay for the movies I got during the promotion in the begging.
First of all, I don't owe them the money they claim I do. I returned the movies they sent and I have the receipt to prove it. Has anyone else gone through this problem? If so, what did you do to take care of it? I just want out already!

Read full review of Disney Movies and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
P
P
princess5D
US
Send a message
Jan 13, 2019 4:40 pm EST

I also received movies I didn't order nor do I belong to this club. They took money off of my card also. I can't seem to get in contact with company.

P
P
princess5D
US
Send a message
Jan 13, 2019 4:36 pm EST

I also received movies i didn't order nor do I belong to this club. They too money off of my card also. I can't seen to get a hold of someone about this.

H
H
Herbw
US
Send a message
Oct 03, 2015 12:40 pm EDT

I have been having a similar problem with this company. I have been receiving these movies for about 6 months. I have not ordered these movies and have been sending them back. However running to the post office all the time is becoming a problem. So from now on I'm just going to throw them in the trash. I will never pay for any one of them.

arkiefenarkie
arkiefenarkie
North Charleston, US
Send a message
Jun 12, 2009 2:06 pm EDT

Here's a telephone number to the Disney Movie Club Customer Service : THE DISNEY MOVIE CLUB. Phone: [protected]. Their address is: PO Box 8023. Menasha, Wisconsin, [protected].

You should be able to look them up at the Secretary of State for Wisconsin website: http://www.sos.state.wi.us/

These would be the top three things I would do. Furthermore, I would contact the BBB to notify them of your complaint and ask them for additional information about this company.

Good luck

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.