Dun and Bradstreet reviews and complaints

Dun and Bradstreet lack any sort of professionalism with their investigation techniques and customer service. In 2007 I received the most vague and non informative letter showing me a phone number to call regarding some MV code which was sent registered post. I contacted them and they had voicemail on. I mentioned that I dont know what this is about and since you are not overly informative on what this is about id leave contact details but since you already contacted me you already have them theres no point. If you wish for me to respond please provide more information.Nothing happened until 2009 when I receved a letter from Dun and Bradstreet with a Cheque payable from a GIO claim out of nowhere. Total Scam!

Dun and Bradstreet lack any sort of professionalism with their investigation techniques and customer service.
In 2007 I received the most vague and non informative letter showing me a phone number to call regarding some MV code which was sent registered post.
I contacted them and they had voicemail on. I mentioned that I dont know what this is about and since you are not overly informative on what this is about
id leave contact details but since you already contacted me you already have them theres no point. If you wish for me to respond please provide more information.

Nothing happened until 2009 when I receved a letter from Dun and Bradstreet with a Cheque payable for $9400 dollars approximately from a GIO claim.
To this letter I rang a lady who I told that I did not do anything to deserve this bill and she responded by saying I had a car accident on some street in 2006. I remember the
name of the street but I was never told the location. The problem is I have never had an accident in this Vehicle that I own and I told her this. She said she would get back to
me. Once she contacted me again I told her it was not me and then she demaded I prove it was not me and required me to give away all these personal details. I responded by saying
since you are not giving me any details I dont see why I should be giving you any. She then demanded I prove my innocence explaining "if you are innocent I dont understand why you would
wouldnt want to explain this, from what you have told me so far which was only the make of my car (nissan pulsar) it doesnt appear to be you." I told her that I know I can prove it wasnt me
I am just not happy providing people with information after they have accused me of something that I did not do as they could probably twist and manipulate this information in the future
to be used against me (regardless of innocence). I rang my stepfather who is a licensed insurance investigator and on my behalf then he said "under the FOI act we are not required to give any information are we" and the lady responded no. He responded good "Well since you arent giving us any information we are not going to give you any either. He is not responsible for this accident his car has never been in an accident now put me through to your manager."
Manager got on the phone. We told him the situation and demanded an apology.
"This company does not give apologies it's company policy" we responded by saying then "fine we are not longer cooperating from now on"

I think this story might debunk their 5 myths about debt collection.
I did not pay it. I am not paying it.
How ridiculous is it that a company only requires your name and adress (no other evidence) and can then send you threats demanding tens of thousands of dollars.
Then have the nerve to contact you "press you for information so they can add it to their evidence database" even after you tell them you didnt do it under the banner of "Prove your innocence"
Totally unprofessional & unethical company lacking any sort of customer client cooperation.

If they contact you "DO NOT TELL THEM ANYTHING"
Use their own tactic against them
Absolutely Disgraceful
Perfectly acceptable by this company to accuse innocent people (I consider sending someone a bill for $9400 and demanding payment to be an accusation) but not acceptable for this company to apologise for it.

DnB has the worst system. They only collect information from people who feel like reporting and information is not verified. Anybody can call dun and bradstreet and provide any info they like. As a business owner, they will call and update their records and I can tell them our sales are 50 million a year, with 10 locations and over 1000 employees. This information is added to my profile and never confirmed. I am absolutely astounded that an agency that business' are suppose to rely on for accurate information is nothing more than a scam to get your money.

I recently requested a report on a company from out of state that wanted terms. Their paydex rating was 80 and the company had been in business 19 years. DnB rated them as very secure and recommended a $250, 000.00 credit limit. After looking into the supplied report from DnB, they only had a 3 month history on the company. 3 days later I receive an alert of SEVERE FINANCIAL STRESS. Had I given credit to this company based on DnB's recomendation, I probably would have been saying Bye-Bye to $10, 000.00.

My own business report shows none of the good info from my solid vendors. Only negatives from Vendors we we quite doing business with due to issues with the particular vendors pricing and service.

How is a business owner suppose to feel comfortable having their information listed on a website that does not verify and collect information from all sources?

I requested that my business be deleted from their website and they said it is public record and therefore can not be removed. I asked them to show me the written law that say's I have to be listed and where they have the right to provide my information to ANYONE with out my written permission and they could not do that.

Now, we are in the process with attorneys to have our company delted from the website.

It is to bad a trusted source for the professional has turned into a scam for charging people for reports that are completely inaccurate.