Voip Discount reviews and complaints
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unknown calls are incorrectly charged from my account
Sir / Madam, I am using voip discount calls for making international calls and most of the calls i make to india. Today (17/08/2013) i found my credit balance shows 0.01 euro and when i check my calls details in my voip account, there were some calls to unknown numbers listed. Here i am very sure these calls are not made by me and these error may be made due to technical issues. Kindly help me to get my balance 8 euro back as it was showing 8 euro on 16/08/2013. Please verify and help me to get my right balance amount back as possible. Here i have attched the calls details list.
17-Aug-2013 07:30:53 SIP call +[protected] 00:35:00 € 3.675
17-Aug-2013 07:25:53 SIP call +[protected] 00:00:01 Free
17-Aug-2013 07:25:07 SIP call +[protected] 00:00:36 € 0.105
17-Aug-2013 07:23:55 SIP call +[protected] 00:00:03 € 0.105
17-Aug-2013 07:23:28 SIP call +[protected] 00:00:02 Free
17-Aug-2013 07:23:01 SIP call +[protected] 00:00:08 € 0.105
17-Aug-2013 07:22:11 SIP call +[protected] 00:00:34 € 0.105
17-Aug-2013 07:19:47 SIP call +[protected] 00:00:19 € 0.105
17-Aug-2013 07:17:15 SIP call +[protected] 00:01:05 € 0.210
17-Aug-2013 07:11:01 SIP call +[protected] 00:03:26 € 0.420
17-Aug-2013 07:09:49 SIP call +[protected] 00:00:43 € 0.105
17-Aug-2013 07:09:19 SIP call +[protected] 00:00:15 € 0.105
17-Aug-2013 07:04:26 SIP call +[protected] 00:03:10 € 0.420
17-Aug-2013 07:01:49 SIP call +[protected] 00:01:21 € 0.210
17-Aug-2013 06:59:06 SIP call +[protected] 00:01:30 € 0.210
17-Aug-2013 06:38:00 SIP call +[protected] 00:18:52 € 1.995 Thanking you, Jesu Michael, Maldives
The complaint has been investigated and resolved to the customer’s satisfaction.
voucher
Hi am suresh working with food mark group in qatar am using voip discount network for my family for a cheap calling to my home, unfortunately I forgot my account details and unfortunately deleted my account I mean password and my user name so I bought one new voucher of voipdiscount and opened new account and filled my voucher in that new account then didnt realised that my account has went in to new account can you please resend my amount in my new account those details are.
User name;chinthapedda
Password;suresh007, this is the old account which I kept my amount of 10 euros
User name;chinthapedda2
Password;suresh007, this my new account which is emty
And the voucher number is5887677153715256
The complaint has been investigated and resolved to the customer’s satisfaction.
Receiver unable to hear audio
Usr name davidvelu57
I want to know balance of my voipdiscount
dhanyamnj
dhannya
Hello Suresh,
For what amount you bought this 10euro voucher?
Regards
Voipseller
voip447@gmail.com
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Dear Sir / Madam,
I am unable to buy Credits by using my other Debit Card ( VISA Card). [protected] ) Kindly help me out ASAP.
from last 2 years i was used my ICICI Bank card MASTER Card [protected])
Kindly send me the details step by step on my mail id vasiuddin.ahmed@gmail.com
they charged my visa two times, but don't let me make any calls. They don't have customer service or any contact numbers, they have only emails, but never replay to any of my emailss, at the same time they keep charging me.
My name is manish menon pamdeth. I am currently located in sadat city egypt. My credit card no [protected] was charged eur10. 7 at delmont sarl on 30 / 05 / 2014 at 11:18. I want to know the user name of the account of voip for which i was charged.
I Canot open my account.