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11:31 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Replica Expert Refund never received

Ordered watch in January 2010. It was from their cheaper "Japanese movement" range. Very heavy, clunky and kept stopping, so I requested to exchange. Had to send to address in Moscow, Russia. The watch was sent from China, although this was supposed to be US company. Had to spend several months sending messages until they finally admitted that they received watch back. I believed them that their "Swiss movement" range is better quality so I shelled out more money to get TAG Grand Carrera replica. Afterit finally arrived it was very large and clunky, and it did not work at all. They demanded that I took it to local watch repair shop, which informed me that there were some screws inside which snapped and got caught in the mechanism, and told me that cannot repair and to send it back. After paying for postage to Moscow again, they were refusing to admit they received watch. After 3 months of messaging the support, they finally admitted that watch came back, and when I asked for refund they kept avoiding it in pigeon English. They kep repeating the same phrases which meant nothing, not even reading what I was saying. They occassionally asked in replies to give them my debit card details together with my security 3-digit number from back of the card, which I refused to give out. They have now closed the complaint on the website completely avoiding refund of my money. I recently saw that they had to change website address because US goverment is trying to prosecute them, but they are the same company, just different ending to webaddress. Let this be warning to everyone, they are proper ### and never buy anything from them. I am now some $480 lighter, I have no watch now for a year, and my only hope this will save somebody being robbed by these criminals like I was. I will continue pursuing them on their website, but I do not have high hopes.

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AndrewKing
Alpharetta, US
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Feb 28, 2011 9:04 pm EST

Wow... Are you being paid to write up this ###?

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3:41 pm EST
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Replica Expert GReat Company

"Hi ALL,

I am new at Internet Purchasing. I found this website and place the order as a Christmas gift for my family. The Representatives and the sales department took my all information and place the order on my behave. I ordered to Replica Rado Watches. My credit card was charged as described. Shipping information was updated within about 2 days and everything was done as described and mentioned on the website.

After 10 days I received the watch I ordered and found it in more than Bran New Edition. I received Boxes and Certificates with the watch for what I did not place the order. They gave me as Christmas Gift that worth 250 US $. I was very happy and shared this information with almost my every family member. Thumbs up to the best Internet website so far. I have made this website to my favorites and bookmarks.

Thank you Replica Expert for your Great Customer Services and nice attitude towards your customers.

Max Taylor"

Read full review of Replica Expert and 16 comments
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chesscrazy
Dunkirk, US
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Apr 16, 2011 2:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a watch from ReplicaExperts for 499$. What a scam. The watch broke within 5 days. It was a total waste of money. I mailed it back with the fraudlent box, and paperwork they have produced to imitate Rolex. They kept the box, sent back the damaged watch.

This site is a scam.. THe products are terrible Chinese Fakes. Do not ever buy anything from this website. Their products are terrible.

john hakim

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Victor Med
Miami, US
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Mar 01, 2011 1:01 am EST
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Dear Andrew King and Frank_Thompson. It is funny.. It Is!
Truly American names.. Where do you get them? From the books?
Never do business www.replica-watch.co
You have no more place to get new hosting only in Columbia?!
Do you know why?
How many open lawsuits agains www.replica-watch.co /ReplicaExpert?
If you want i can post here all numbers of cases from court records dear AndrewKing.
You still owe me two watches what i payed for and one watch box.
Good luck with your nasty business.

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Victor Med
Miami, US
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Mar 01, 2011 12:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Andrew King and Frank_Thompson. It's funny! It Is!
Truly American's names.. Where do you get them? From the books?
Never do business www.replica-watch.co
You have no more place to get new web hosting only in Columbia?!
Do you know why?
How many open lawsuits agains www.replica-watch.co /ReplicaExpert?
If you want i can post here all numbers of cases from court records dear AndrewKing.
You still owe me two watches what i payed for and one watch box.
Good luck with your nasty business.

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AndrewKing
Alpharetta, US
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Feb 28, 2011 9:13 pm EST

So here we have the staff of Replica Expert paying to write up positive comments, and the competitors paying to write up these [censor] replies.

You are all full of it. Like I would believe that a Mr. Victor Med from Miami, FL has access to demolition plans of the administration of Moscow... Holy [censor], they don't even have an e-government in Russia. What then, did the Mayor of Moscow personally email the plans to you?

I haven't bought from these guys yet, but I'd rather risk it with them, rather than listen to your nonsense.

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Victor Med
Miami, US
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Dec 25, 2010 1:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ReplicaExpert.US IS FRAUD!

RETURN ADDRESS FOR (ReplicaExpert.US) DO NOT EXIST...

THIS BUILDING LISTED FOR DEMOLITION (FEW HOMELESS PEOPLE STAY THERE) JUST GOT NOTIFICATION FROM ADMINISTRATION CITY OF MOSCOW.

LAWSUID FILED AGAINST THIS COMPANY.
I LEARN MY LESSON.

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Victor Med
Miami, US
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Nov 27, 2010 11:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Do not trust positive comments like Frank Thompson and others... They do not exist! (THEY ARE ALL PART OF A SCAM)

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Victor Med
Miami, US
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Nov 27, 2010 9:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ReplicaExpert.US IS Pure SCAM!

Run from this guys.

I ordered three watches. First watch was OK... but second and third watch is like $49.99 replica line watches. Not even listed on there website.
Support on line told me: "We switch the items when original item out of stock"
What is that?! What business is that.
We customers pay here top dollar to have more accurate watch!
If you try it to exchange or get your money back: Forget it.
Takes you years to solve the problem and at the end... no solution.
One more thing.
Free watch BOX (if you have more then 400 points) is not true... (they never send it)
I lost my $700 and learned my lesson...

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JZ 2010
Toronto, CA
Send a message
Sep 17, 2010 9:31 pm EDT

HAHAHHA

Man, I was going to say the same thing as Walletwatch!

I mean first of all, wtf posts their full names ie "Jack Anderson" and "Frank Thompson"?
Second of all, "Jack" and "Frank" type like they're Juan and Fidel! hahaha

PURE FRAUD! buncha commies trying to take our cash-ish!

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Jwingchun
ES
Send a message
Jun 19, 2010 3:23 am EDT

I need to agree with Waletwatch, I have placed an order for over 10 days as an International custumor and I have not been contact and the [censor]ers never answer the fricking phone, total waste of space they seem to be.
BE AWARE REPLICA EXPERTS ARE FRAUD

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Walletwatch
GB
Send a message
Apr 29, 2010 10:11 pm EDT

Look it's indiana Jones ha ha ha ha

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