eLove reviews and complaints

Signed up in January. Had one date with a guy whose house was foreclosed, he is in bankruptcy, living in a trailer with three teenage kids. Need I say more? Have contacted ELOVE to motivate them to focus on another match...but to no avail. One connection in four months...not exactly top of the line, is it?

I went on several dates through this ELOVE dating service in omaha, all the women except the last one was too busy to go on a second date, dated the last one for a year and a half and she calls me saying she is pregnant and its not my kid, I would strongly not recomend this service to anyone

Lie about the thousands of singles they have looking for a date. Send you bogus referrals for people who don't call back or say they are not a member of the service. Been a member for 6 months been on one date with a person who didn't even match up with me. They lie and they take your money and do nothing for you. Bunch of con artists who have a really good setup and they prey on people who are lonely and looking for a relationship. Worst mistake I have ever made with my money. They are a total scam and need to be put out of business. I say they need to be sued big time. I am going to contact my attorney general.

First, they ask you personal questions, and then they prey on your emotions with high pressure selling. Their service costs THOUSANDS of dollars, and there is no proof that they match you with anyone according to your preferences. I believe it is all a scam, as I required meeting someone of my own race and I even had preferences as far as what professions they be in (the arts). All I've gotten are two men not of my own race, and neither of them seem to meet what I asked for AT ALL. I'm trying to get out of my contract, as I did not pay the full amount up front - only a downpayment. I tried to contact the company via email and letter and have not heard back. Also, even though I alerted them that I wanted someone of my own race, they sent me another match 2 weeks later (instead of their 1 time per month) that was again, not of my own race. STAY AWAY FROM THIS COMPANY!

I am currently being scammed by Elove and cannot figure out how to stop it. I consider myself to be somewhat educated, so when I signed the rediculous contract (yes I was sucked in by their great sales propaganda)I kept telling myself I have 3 days to cancel. I actually went home and called them within 2 hours to cancel. I was told sorry it will cost you 1500.00 to cancel. I was shocked. I tried again 2 days later with another person and again told sorry but this service will work. Well the person in charge of matching me is completely incompendent, not to mention a bold faced liar. So now I have to just wait and see if and who they will match me with. I have called several people in the company which I am sure has pissed them off. Do you want to guess what my matches will be like? I am guessing they will just throw 12 matches at me and say we are done.
People will say that's your fault for signing the contract and giving them your credit card, but like I said I have never heard of any contracts that once signed cannot be undone within a timely manner. I mean I tried to cancel 2 hours later, REALLY!

Cancel your card. It will not get better. There is an investigation being done on their Nebraska location as we speak.

I was scammed as well. I have paid $358. so far toward a $2, 000 dating package. I signed back in May, it is now July 15th and they have only sent me 1 match. Packer's fan you are lucky, the manager gave me her cell phone number. She responded to my first message. AFter that, I called 3 times and texted 3 times and NO response. there is no local to the office. They will not return emails either. I have not found one positive review yet. I am very upset, let down, embarrassed and I feel like a fool for believing they could help. They are very hard seller's too. I feel now like they laughed at me behind my back when I left the office. Very crafty- the manager had me sign all contracts and give my debit card number before I left the office. I had told her I was not able to make the deposit for a few days because I had to wait to get paid. I came home, looked them up and saw everywhere all over the country people say they are scam artists. I felt sick to my stomach because I had already signed up. I am pretty sure if I get no response within a week, I will cancel my card number. They can call me all day long and threaten to sue. Better for me ot be out $358 - far than $2, 000 when this is all over. I do not believe they will suddenly start sending me matches.

Contact your attorney general

Wow, that sucks. You are paying top-dollar to meet men who meet your criteria (which includes parenthood status/economic situation). They should take better care of you. CALL A SUPERVISOR (I had good luck with this). If that doesn't help, mention your posting here. Companies these days take bad online reviews seriously.

A hero? Thats his job as a father. Living in a trailor says that hero is BROKE.

i sign up after my wife passed away they didnt tell me how much it will cost until i drove over a hour to get there and signed the paper work 2700 dollars and then they said i get 5 referrals or dates witch they only gave me one that never even returned my call so i didnt even go on a date i wrote them and and tried to call them no answer back so i put my self on hold i then found my own date and tried to cancel them and i still have to pay them 2700 dollars even though i never went on a date and found my own date ...they never call you if you have a complaint are just trying to get a hold of them but if you write are call and leave a message you are not going to pay them they get ahold of you right away and remind you you signed there contract and still have to pay no matter what are they give you a bad credit score and keep harassing you this is got to be one of the worst dating companys i ever dealt with they are nothing but con artist and scammers so dont join there group i sign up in san antonio texas watch out for this company they are very crooked i am pissed they took advantage of me when my wife died i told them i dont have alot of money and they still signed me up just to get money thet dont care about you just a way to get your money

I enrolled as a member since Feb, 2012 with few thousand dollars. It totally a scam ! I would like to alert all the singles be careful to enroll these match-maker website, be sure browse or check the blog before you have an appointment with those staffs/sales. They are extremely sweet talking when they met you that made you to pay any amount before you leave to become so called "member". In facts, they don't deliver any services or matches to your profile. SCAM !

I've got scammed by asianbeauties.com. this is also a sammer website by using matchmaking service. Realy they are so evil for them money! I hate this kind websites.

After reading all of these statements, I now feel it is morally necessary for me to also chime in. I feel if I can even save one person from going down this deceptive path, then writing this review is worth it and it is my obligation to help people by doing this. I am a former employee of eLove/The Right One and every single one of these reviews and complaints are absolutely legit. I had the unfortunate opportunity of working for eLove/The Right One as a marketing agent. The particular franchise I was at was also responsible for the Colorado Springs, Denver and Salt Lake City locations.

Throughout my employment at eLove/The Right One, I realized that this company was a scam. I stayed at the company because I sincerely wanted to help the members actually find love and companionship, even though after just a few days on the job I knew the ethics I had to portray at this place did not represent the real person I was. I need to clarify some fine print on how the entire process at eLove works as I feel this is my way of giving back to the kind, loving people who may come here in search of answers and the many more people who have already been taken and feel used and lost for answers.

Many folks not in the know are being duped into spending thousands upon thousands of dollars they do not have, especially in today's economy, thinking they are privy to some sort of guarantee by eLove of finding that perfect, special someone for them. eLove/The Right One will make them believe they will be matched with some beautiful, professional, well-educated and employed, low-baggage having soap-star looks type man or woman. People unwittingly believe that since they are paying thousands for this professional dating service, that this in fact is what they will be receiving. Nothing can be further from the truth. Please read on for the skinny.

First off, there are not tens of thousands or abundances of individuals desperately seeking somebody just like you in any location, as people are often first told. At the location I worked, there were roughly 400 members total. All of the age groups are grossly disproportionate and every single member had to be matched (i.e. management all but forced us to do this to make sure the contract could then play out) at least once every other month, regardless of compatibility. That is insider's information right there. Once somebody accepts a match, you are 100% locked into that contract and the amount you agreed to.

Overall, management did not truly care about members and what they wanted. The salespeople are taught to tell you basically anything to get you to sign because they are the ones who make a tidy little commission off of you signing on the bottom line. The salespeople do not care about you or your life's story. All they care about are their checks and their jobs. At my location, the only people who made any decent money were the salespeople and the telemarketing staff. They were the ones who were paid based on who showed up and who signed. Hence, why the very high pressure to almost force you to come in just for that consult.

Once members were signed off, they were passed along to the matchmakers. So the person you were interviewing with and who you see taking impeccable notes about your preferences is not the person that will then be doing your matchmaking. We were the ones who were left to deal with the false promises made by the salespeople and we were the ones who often bore the brunt of verbal abuse by both management and the clients, even though we weren't the ones who signed anyone up or pushed those hard sales. Another sign of this occurs when you try to call the firm to complain, update your preferences or simply get answers. You will get a scripted runaround or many times, the phones are not even answered.

What also hasn't been mentioned is that while you hand over your life to the salesperson, they pass off your information to another dubious employee who then calls your credit card companies to see what your available balances are. I had to do this many times myself and it made me sick to my stomach. Then what you pay for the service (or the awesome deal we have for you, but please don't tell other members) is in most part based on your available credit card balances, not any actual secret conversation between the salesperson and a manager in another room.

Also, the $400 for the background check is a joke and the price is purposely gouged. Actual company cost was roughly $30 and were the most basic, minimal checks out there. Even people who failed background checks (sexual predators, people with drug raps, felons, etc.) were allowed to join as long as they wrote a letter to management promising to never do it again (God as my witness to this, no exaggeration). Usually, while the clients are sitting there at the initial consult, we are instructed to engage in small talk and push the background check so they would have to pay $400 immediately for that. Also, many of the contracts state in very, very fine print that once the background check was run and you paid for it, you are dubiously now locked into the full contract. We were instructed not to release that info (about the background check being the first domino that locks you into the contract) unless specifically asked at that very moment. See the con games so far?

The company's database of leads was in some cases 2 years old. Many of these leads had simply given up on going forward with the plan after being subjected to any number of the usual grievances and were now paying out the nose. During slow times, some of us would be responsible for calling prospective clients over and over again as if we were a bill collection agency. I personally think that it was borderline harassment because when someone asked to no longer be contacted, we would still be instructed to call them and try to force a consult. Many of the other complaints and feedback from disgruntled people easily verify this aspect.

Seldom if ever did I contact anyone who was a member of The Right One who stated that they enjoyed the service that they had received. Constantly, I would hear from people that were either never matched or were sent completely opposite matches (a la throw a dart and just hope it hits the dartboard type) than what they meticulously requested, even after they had spent sometimes over $5, 000 for a membership. Constantly (sometimes daily), we would be bombarded with marketing "meetings" where the owner of the company, Ted Law, would come in and literally scream and yell to the managers that we were not producing enough. There were times where managers and employees alike would be nothing but a puddle of tears as they left the office due to Ted Law cursing them and telling them that they were worthless (no exaggeration on this lingo) whatsoever.

I can personally attest to this as several times I came home with nosebleeds and panic attacks brought on by this extreme stress and knowledge, as my conscious was reminding me I was part of such a deceptive firm that was stealing from and doing harm to 98% of its clientele - many who were senior citizens. Eventually, after many nights of conversation and me coming home from work an emotional wreck, my fiance and I decided that I quit eLove, as it wasn't worth the personal heartache and strain it was taking on my body. I wasn't this type of shark.

I also noticed several retorts, supposedly written by perfectly happy eLove employees who seem to negate every client's negative feedback and contest every single complaint each person had. Their letters are perfectly written and defend every aspect of Ted Law and eLove and paint a very picture perfect, apple pie picture of the company as if thousands of people and their complaints are not legit. It is imperative to note that these claims/reviews were not written up by salespeople who work there, but legal advisers for Ted Law. These are damage-control standard form letters because I have seen them in the office!

This company is all about the bottom dollar for the owner. Ted Law, honestly, has no real care in the world about guaranteeing that you find that special someone. If it happens, good. If not, oh well, you signed the contract. Trust me or please do your own research, Ted Law and his wife are multimillionaires because of this dubious company who own several posh estates, boats and even properties out of the country with ocean side backyards all because of many, many clients with a soft heart being completely misled and duped on empty promises on the premise of finding them love and companionship.

While many of you suffer and feel used and are now angrily trying to pay monthly fees for this service that did you little good, Ted and his wife are living it up on some yacht in front of one of their properties - sipping margaritas and basking in sunshine. This also is no exaggeration. There are photos all over online that plainly show this. The office was also responsible for mass hiring and firings. After doing the math, it's more economical for the company owner to hire a bunch of people, make them set appointments and fire them for no other reason than not having to pay out on their commissions. It is also very probably that many employees felt the way I did and simply left their posts as they could not (in good faith) remain employed there after realizing the writing on the wall.

Again, perhaps the saddest part about this company is that it made many of us (who personally are honest, kind people) feel that we were in ways stealing from people. I had to talk to widows who were living on a very fixed income, who would cry over the phone wanting to have some glimmer of hope that we could find them a special someone to just be a friend. In the back of my mind, I knew that the odds of that were slim to none and we were just going to take what little money she had and never set her up with anyone.

Overall, I would say please, please, please, please beware! eLove/The Right One is not something that you want to get involved with! Please if you are reading this wondering whether or not to go in to find the love of your life, do not go! You will have less money and nothing but horror to show for it. This is not a business of finding the perfect match. eLove could care less. They just want your credit cards and that signed contract, which is nearly airtight. Like somebody else mentioned, there is so much fine print to this contract and the company will use any available avenue to make sure the 48-72 hour deadline to cancel the contract does not happen.

If you have already had the background check done and been told we are in the process of finding you your first match, it is already too late. Seldom, if any people, have ever been able to cancel the contract and get their money back; even with legal advice because it is set up to be so conniving. Trust me, I worked there and it has left scarring around my heart knowing I was once part of this. Please trust me. All in all, please don't waste your time. You are a wonderful, vibrant, interesting person who could meet someone wonderful online or by doing a new hobby or volunteering. Also trust me, your odds are about the same if not better of having the same successes on Match, eHarmony or even by using Facebook (Facebook is free). Please, I cannot stress enough - do not give any of your time and especially money to these people.

I think those who enter the Matchmaking profession are generally evil. They prey upon lonely hearts, take away thousands of dollars per client, and are the worst kind of people that you could ever hire. They are usually good con-artists and have no intentions of following through what they said they were going to do before they take the money. When they don't deliver, they come up with every excuse in the book. Never give anyone your money up-front. You have a far better chance of finding your soul-mate through Plenty of Fish.com.

The sales person asked me after high pressure sales tactics for my credit card number. The sales person asked how much I had left on the card I said around 2000. She said she needed a deposit to hold the membership.
She went ahead and charged 3495 to my account. I cancelled my credit card the next day. It'll be a cold day in hell before they get any more money out of me.

After reading all of these statements, I now feel it is morally necessary for me to also chime in. I feel if I can even save one person from going down this deceptive path, then writing this review is worth it and it is my obligation to help people by doing this. I am a former employee of eLove/The Right One and every single one of these reviews and complaints are absolutely legit. I had the unfortunate opportunity of working for eLove/The Right One as a marketing agent. The particular franchise I was at was also responsible for the Colorado Springs, Denver and Salt Lake City locations.

Throughout my employment at eLove/The Right One, I realized that this company was a scam. I stayed at the company because I sincerely wanted to help the members actually find love and companionship, even though after just a few days on the job I knew the ethics I had to portray at this place did not represent the real person I was. I need to clarify some fine print on how the entire process at eLove works as I feel this is my way of giving back to the kind, loving people who may come here in search of answers and the many more people who have already been taken and feel used and lost for answers.

Many folks not in the know are being duped into spending thousands upon thousands of dollars they do not have, especially in today's economy, thinking they are privy to some sort of guarantee by eLove of finding that perfect, special someone for them. eLove/The Right One will make them believe they will be matched with some beautiful, professional, well-educated and employed, low-baggage having soap-star looks type man or woman. People unwittingly believe that since they are paying thousands for this professional dating service, that this in fact is what they will be receiving. Nothing can be further from the truth. Please read on for the skinny.

First off, there are not tens of thousands or abundances of individuals desperately seeking somebody just like you in any location, as people are often first told. At the location I worked, there were roughly 400 members total. All of the age groups are grossly disproportionate and every single member had to be matched (i.e. management all but forced us to do this to make sure the contract could then play out) at least once every other month, regardless of compatibility. That is insider's information right there. Once somebody accepts a match, you are 100% locked into that contract and the amount you agreed to.

Overall, management did not truly care about members and what they wanted. The salespeople are taught to tell you basically anything to get you to sign because they are the ones who make a tidy little commission off of you signing on the bottom line. The salespeople do not care about you or your life's story. All they care about are their checks and their jobs. At my location, the only people who made any decent money were the salespeople and the telemarketing staff. They were the ones who were paid based on who showed up and who signed. Hence, why the very high pressure to almost force you to come in just for that consult.

Once members were signed off, they were passed along to the matchmakers. So the person you were interviewing with and who you see taking impeccable notes about your preferences is not the person that will then be doing your matchmaking. We were the ones who were left to deal with the false promises made by the salespeople and we were the ones who often bore the brunt of verbal abuse by both management and the clients, even though we weren't the ones who signed anyone up or pushed those hard sales. Another sign of this occurs when you try to call the firm to complain, update your preferences or simply get answers. You will get a scripted runaround or many times, the phones are not even answered.

What also hasn't been mentioned is that while you hand over your life to the salesperson, they pass off your information to another dubious employee who then calls your credit card companies to see what your available balances are. I had to do this many times myself and it made me sick to my stomach. Then what you pay for the service (or the awesome deal we have for you, but please don't tell other members) is in most part based on your available credit card balances, not any actual secret conversation between the salesperson and a manager in another room.

Also, the $400 for the background check is a joke and the price is purposely gouged. Actual company cost was roughly $30 and were the most basic, minimal checks out there. Even people who failed background checks (sexual predators, people with drug raps, felons, etc.) were allowed to join as long as they wrote a letter to management promising to never do it again (God as my witness to this, no exaggeration). Usually, while the clients are sitting there at the initial consult, we are instructed to engage in small talk and push the background check so they would have to pay $400 immediately for that. Also, many of the contracts state in very, very fine print that once the background check was run and you paid for it, you are dubiously now locked into the full contract. We were instructed not to release that info (about the background check being the first domino that locks you into the contract) unless specifically asked at that very moment. See the con games so far?

The company's database of leads was in some cases 2 years old. Many of these leads had simply given up on going forward with the plan after being subjected to any number of the usual grievances and were now paying out the nose. During slow times, some of us would be responsible for calling prospective clients over and over again as if we were a bill collection agency. I personally think that it was borderline harassment because when someone asked to no longer be contacted, we would still be instructed to call them and try to force a consult. Many of the other complaints and feedback from disgruntled people easily verify this aspect.

Seldom if ever did I contact anyone who was a member of The Right One who stated that they enjoyed the service that they had received. Constantly, I would hear from people that were either never matched or were sent completely opposite matches (a la throw a dart and just hope it hits the dartboard type) than what they meticulously requested, even after they had spent sometimes over $5, 000 for a membership. Constantly (sometimes daily), we would be bombarded with marketing "meetings" where the owner of the company, Ted Law, would come in and literally scream and yell to the managers that we were not producing enough. There were times where managers and employees alike would be nothing but a puddle of tears as they left the office due to Ted Law cursing them and telling them that they were worthless (no exaggeration on this lingo) whatsoever.

I can personally attest to this as several times I came home with nosebleeds and panic attacks brought on by this extreme stress and knowledge, as my conscious was reminding me I was part of such a deceptive firm that was stealing from and doing harm to 98% of its clientele - many who were senior citizens. Eventually, after many nights of conversation and me coming home from work an emotional wreck, my fiance and I decided that I quit eLove, as it wasn't worth the personal heartache and strain it was taking on my body. I wasn't this type of shark.

I also noticed several retorts, supposedly written by perfectly happy eLove employees who seem to negate every client's negative feedback and contest every single complaint each person had. Their letters are perfectly written and defend every aspect of Ted Law and eLove and paint a very picture perfect, apple pie picture of the company as if thousands of people and their complaints are not legit. It is imperative to note that these claims/reviews were not written up by salespeople who work there, but legal advisers for Ted Law. These are damage-control standard form letters because I have seen them in the office!

This company is all about the bottom dollar for the owner. Ted Law, honestly, has no real care in the world about guaranteeing that you find that special someone. If it happens, good. If not, oh well, you signed the contract. Trust me or please do your own research, Ted Law and his wife are multimillionaires because of this dubious company who own several posh estates, boats and even properties out of the country with ocean side backyards all because of many, many clients with a soft heart being completely misled and duped on empty promises on the premise of finding them love and companionship.

While many of you suffer and feel used and are now angrily trying to pay monthly fees for this service that did you little good, Ted and his wife are living it up on some yacht in front of one of their properties - sipping margaritas and basking in sunshine. This also is no exaggeration. There are photos all over online that plainly show this. The office was also responsible for mass hiring and firings. After doing the math, it's more economical for the company owner to hire a bunch of people, make them set appointments and fire them for no other reason than not having to pay out on their commissions. It is also very probably that many employees felt the way I did and simply left their posts as they could not (in good faith) remain employed there after realizing the writing on the wall.

Again, perhaps the saddest part about this company is that it made many of us (who personally are honest, kind people) feel that we were in ways stealing from people. I had to talk to widows who were living on a very fixed income, who would cry over the phone wanting to have some glimmer of hope that we could find them a special someone to just be a friend. In the back of my mind, I knew that the odds of that were slim to none and we were just going to take what little money she had and never set her up with anyone.

Overall, I would say please, please, please, please beware! eLove/The Right One is not something that you want to get involved with! Please if you are reading this wondering whether or not to go in to find the love of your life, do not go! You will have less money and nothing but horror to show for it. This is not a business of finding the perfect match. eLove could care less. They just want your credit cards and that signed contract, which is nearly airtight. Like somebody else mentioned, there is so much fine print to this contract and the company will use any available avenue to make sure the 48-72 hour deadline to cancel the contract does not happen.

If you have already had the background check done and been told we are in the process of finding you your first match, it is already too late. Seldom, if any people, have ever been able to cancel the contract and get their money back; even with legal advice because it is set up to be so conniving. Trust me, I worked there and it has left scarring around my heart knowing I was once part of this. Please trust me. All in all, please don't waste your time. You are a wonderful, vibrant, interesting person who could meet someone wonderful online or by doing a new hobby or volunteering. Also trust me, your odds are about the same if not better of having the same successes on Match, eHarmony or even by using Facebook (Facebook is free). Please, I cannot stress enough - do not give any of your time and especially money to these people.

I also signed a contract with them but cancel the monthly payments out of my bank but now they are taking me to collections. Any advice? I can't pay for a service I didn't like or use.

They will rip you off. Stay away from elove, Omaha, Ne...does anyone know if there is a lawsuit against them? They are ruining my credit!

You can email either one and will not be given a refund. I am also a former employee who was appalled by their lying, deceiving and shameful ways. They go through staff like crazy. There are no "professionals". The so called "pro matchmakers" make $10 an hour, no raises ever and most are fired within a year for having an opinion. If you are a droid and do what they say you get to stay but you will never get a raise. Matches are made mainly by height and age. There is no science. They are the highest paid scammers ever.

Janeen;
stop posting complaints online; you were told that if you didn't lose at elast 200#s we couldn't find you a man!
and for God's sake - take a damn bath - you reek!

Jack is not working stopped working after 13 days of purchase

please replace it ASAP

Shashank Mishra
[protected]

What a crock! I worked as a matchmaker and there usually are no "quality" dates because a lot of areas lack membership because Elove lies, back-peddles, and outright screws their members over from the time they walk through the door. I would NEVER join a dating service after having worked for this one. The matchmakers have no training except for in the art of deception when you call and are upset because you either got no date or your date sucked! They basically look at age height and income (which are always highly exaggerated).

TO: Singledad@40: You wrote; "No matches came within the time I was told "
Well, I work for Elove and THAT sentence is absolutely bogus. There is NO time time frame for memberships. Memberships proceed at each individual members' desired pace. If you insist on frequent dates, you sacrifice quality. It's better to let our matchmakers match you meticulously, to make sure you are receiving the best possible matches rather than hurrying through the process for the sake of speed "dating". Is it dates you want ...or a lifetime partner?

I have been a member for several months now. I have read all of the company complaints (3 pages as of this post) and can comment on the following:
1) Long interview: Mine was five hours. My first match's was 45 minutes. I'll assume that this is case-by-case.
2) High-pressure sales: Yeah, probably. I had made up my mind to join before I even went in there, so in my case that was moot. I was shocked by the price, but when I broke it down into how many man-hours could probably be spent on me, by humans (as opposed to computers), it wasn't ridiculous. If I'm successful, I'll call it a bargain, but that remains to be seen.
3) Background check: They had my first match right away, but I had to wait a couple of extra days for mine to come back. I would assume it's a pretty basic check (criminal record etc.) and that it's a HUGE liability risk to promise and then not do it. Remember, if there's no arrest/conviction, past behavior won't show up. That's why the company tells you to play it safe.
4) Calls from matchmakers: Yes, although sometimes not on schedule. I called them to check up and was given an accurate time-estimate update. I was also good about following THEIR rule about giving feedback.
5) Quality matches: Yes. Most of them were good guys. One sent an email screaming at me for freeloading and "leading him on" after 2 dates; I forwarded it to them, and it sounded to me like they kicked him out. Weird people can act normal during their interviews, and eLove seems receptive to feedback. I am astounded by comments blaming eLove for bad *relationships*. If you don't like 'em, say no. If they stalk you, call the cops. And report to eLove, or they'll do it to someone else.
6) Appropriate matches: Here is where it the service broke down for me. I asked for only Caucasian matches (for cultural reasons I prefer to meet people with backgrounds similar to my own). They screwed that up FOUR TIMES (despite repeated polite phone calls/emails from me trying to correct my profile), forcing me to call a supervisor and raise Cain. She is now double-checking my matches and I hope this does not happen again. I expect the basics to be on-target before I will trust them with the finer personality points.
7) Good matchmakers: Again, a mixed bag. I have had nice ones, rude ones, pushy ones, ones who noticed reluctance to a match and offered to go fish, ones who took accurate notes, and ones who grossly misinterpreted my file. The company has been good about accountability when I had problems.
8) Communication: Their inter-office communication could be stronger. Also, they have changed matchmakers without warning me, which I do not like. I'd rather have a conversation and let her get a feel for me BEFORE she spends time looking for a match. It saves everybody time and unnecessary rejections.

This company is a scam. They promised me quality matches by a personal "matchmaker". My new "matchmaker" Sabrina, (this is my 3rd) is so far off the mark that I am afraid of what she is going to send me next. In addition to her inadequecy, she is rude, she doesn't return phone calls and has just made this experience so bad for me. I plan on taking my case to the Attorney General since Elove does not give refunds after 3 days...what a joke!

sign contract 6/3/2017 . I was very unsatified with serve from the very start. Tried to terminate contract, as it was only a couple of weeks. They called me names and said I had to complete the contract, but they will put me on hold. The contract was for just a year. but they continue to take money out of my checking. Tried calling no answer. Now I get a letter saying I have to pay another $500. Please help.

Do you work for elove Chad?

I saw your post, rosebyanothername, and couldn't disagree with you more. The experience with Elove has been great, from the personal attention they give to the professional attention to detail. I always felt as though when I asked about something, or questions came up, they listened. The amout of care and detail that goes into each person's file is what makes this matching process so successful. I am very fortunate to have found Shannon, my wife to be, and couldn't have done it without Sabrina's help. She always listened everytime I had a new request, and followed up after every match. I am thankful she was so patient, and am very grateful for this successful outcome. Chad, MN

are you using the elove out of the Twin Cities? that is the one I used and they have a "matchmaker" there called Sabrina. I totally agree with you that they are worthless. I am also going to be filing a complaint w/ the Minnesota Attorney General. they are a total scam. I let them know that I will do everything I can to make sure that they don't get the opportunity to scam any more victims.

So, how long have you worked for Elove?
If you have been a relatively "happy" member one would have to wonder what you are doing on a complaints board and why you would take the time to write so much hitting on every single selling point and touching very lightly on the areas which are lacking? Doesn't seem very logical. And you say that the matches were of good quality but the wrong race? That's a pretty important factor to screw up on and then call it a quality match. And then you say you have all these different types of matchmakers but have only been a member for several months? Probably because the matchmakers are coming and going so fast that they aren't around long enough to relay a message or know their jobs.
Just another one of Eloves scams.

I give it two weeks..

I want to thank Toccara from elove membership for all her help in resolving this situation with the San Antonio sector. She was understanding and patient with me. Thank you for all you have done to resolve this .

Go to the attorney general

eLove TOOK MY MONEY-Do Not Let eLove Take You Too! AKA Together Dating They have repeatedly told me since 11 Nov 10 that they would refund my money per the contract and my membership cancellation yet they have failed to take any action to actually credit my account. The phone numbers they provide are not answered by company representatives with any authority to resolve the issues. They will not provide a direct fax number to their corporate offices. And so far my letter to Paul Falzone, eLove CEO (received by Carol Thornton at their headquarters address 80 Washington St Bldg E 11-12, Norwell, MA 02061) on 17 Nov 10, has gone unanswered. Terrible service. Terrible value. Terrible quality. Terrible to trust.

Dear Texsus,

My name is Shane Weisberg, and I am the Area Director for Elove Matchmaking. At your convenience, please call me at [protected], so I can resolve any/all issues you are experiencing regarding the frequency of your matches, as well as answer any questions you have regarding your Universal account. Your satisfaction with our service is my utmost concern. I assure you that if you will work with me, I will resolve your concerns completely. Thank you in advance for giving me the opportunity to chat with you.
Sincerly,

Shane Weisberg, Elove Matchmaking

Well I joined in December after a year of phone calls an yes there was a very classy young lady there an the meeting an paper work took about 3 hours an in 6 months i've payed out $1000 an been on 2 dates with women they must have pulled out of a hat.We had nothing in common an they where not happy an had nothing good to say.Now heres the question my contract was 12 dates for $2200 an if i wasn't happy i would get half my money back when its over.What happens if i stop apyment now an take the loss can i be held liabale an me credit recked i just want out so bad.If ant one has an answer my e mail is jamessears20@yahoo.com thanks.

Hi. I've had issues, too, but the thing that seems to work is to CALL A SUPERVISOR and complain about the service. Also, you need to know what to complain about: if the match grossly violates your obvious criteria (such as religious compatibility), then they can't argue that it was inappropriate. Employees tend to cover their own tails; supervisors are there to get after them. I hope you read this while you still have time/matches on your contract.
Part of the contract is to not say negative things about the service, so be careful about referring to any complaints you've made.

Ouch, now I'm depressed. I just joined yesterday after countless exhausting dates on POF which is a FREE dating site. the interview and paperwork took 3 Hrs. The woman was atractive and seemed legit. she mentioned that she already had 2 woman in mind for me, I was excited. She pulled out the paperwork with the Pricing, come to find out a Yearly Membership is (4, 300) I was floored. She agrreed to give me 1/2 YR for $2000 as I did not have enough funds in my account to cover this, I still owe her $445.00. Anyway that same night I had a Great date on POF (which is free) The Gal and I have been writing then talking via phone for sometimes around 2 Hrs. We decide to meetup in person, all apeears to go Great the Tab comes I purchase on my Debit card and the waitress returns letting me know that my card had been declined UGH! what a real kick in the ###! After reading some of these stories I feel Uneasy and like a total Dummy, I just hope it works out for me. Good luck to all!

wow... that is exactly what I thought. I had my interview today. I just felt it was fishy of the things they said. The lady who interviewed me does look like a high calliber person. I told her that I need time to think about it. So I get online and try to find more info. I was so right. I am glad I didn't throw my money away and I am so sorry for those of you who wasted your money. keey in mind, you will meet someone who is right for you becasue you desserve the happy life. don't let this bother you.

god bless you

Wow thanks for taking the time to write this for me. I have my interview this Friday. I'm glad to hear I can save my money, sorry you lost yours.

I totally agree with the above complaints. I joined in November 2009 and as of Jan 2011 I have received more letters stating they have not forgotten me than I have gotten matches and the two matches were nothing close to what I was looking for. The service is a major scam and a huge waste of money. Both matcher were over an hour and a half away.

eLove TOOK MY MONEY-Do Not Let eLove Take You Too! AKA Together Dating They have repeatedly told me since 11 Nov 10 that they would refund my money per the contract and my membership cancellation yet they have failed to take any action to actually credit my account. The phone numbers they provide are not answered by company representatives with any authority to resolve the issues. They will not provide a direct fax number to their corporate offices. And so far my letter to Paul Falzone, eLove CEO (received by Carol Thornton at their headquarters address 80 Washington St Bldg E 11-12, Norwell, MA 02061) on 17 Nov 10, has gone unanswered. Terrible service. Terrible value. Terrible quality. Terrible to trust.

agree with above...I'm in almost the same position. The free online dating sites are better

They're still making promises they don't keep. I got 2 out of 8 referrals. Then they just disappeared - with thousands of my dollars. Lies, Deceit, Fraud. Owners should be in jail.

I felt I was greatly pressured into purchasing a package by being promised so very much! Being a widow I was way too emotional. I was told everything I needed to hear! I was told how young I looked and how great i was! I was told I would meet men as attractive as i was, same level of finances, education, interests, etc. This all would happen within two weeks! Back ground checks would be conducted and i would be safe! Not anything like Match.com or eHarmony. The sales person even told me she wanted to meet me for a drink later. When I called to talk to her about not having any meetings with men, she wasn't available to me. After only two meetings early in the "game" one totally unacceptable I was then told it was Christmas and men were not available at that time. After waiting until mid January I was told to be patient. I then asked for a refund for not providing a product or service. I had given them almost $7, 000. I rarely received emails or phone calls. When I saw that there was a class action suite against them then it all made sense to me. I want my money back. I have requested this several times but no response. I will follow through with legal consul. This is a great deal of money for me and I am so sorry I trusted these people. .

I I used elove and met my husband. He is no one I would have ever picked out for myself online. After meeting him I thought, what the hell? Atleast I would have a good friend. Now I look at him and wonder how I could ever live without him. The first two dates I went on with elove were not the greatest. But I was told by my matchmaker it was a numbers game and if I had a good attitude and used the program I would have success. It has worked for me. I think a lot of the people that have complained might be reaching out of their league. I am not a barbie doll, but when I used match.com I noticed a lot of men that were older and not in as good of shape as me were trying to meet with me. I am 52 and did not want to date anyone older than 65. I wonder if some of these complaints aren't people that are trying to meet others out of their league and then are mad at the matchmaking service for not being able to help them. I think if you have a good attitude and are realistic, you will be successful with the matchmaking program. Otherwise you will have enough time to sit on the internet and write complaints about a good company.

I signed up with e-love after a divorce 4 years ago. The e-love representative was adamant that I could be as selective as I wanted in accepting matches, even down to the height, eye color and income of an individual match, if I so desire. In all honesty, that is why I thought I was paying so much money vs. the $45 you could pay to join an on-line service. My requirements weren't unreasonable. I'm a 5'10" white female in my late 40s. I have a doctorate degree and earn a fairly good income. I wanted to meet someone close to my age who had at least a bachelors degree, earned a decent income close to my own, was tall enough not to be intimidated by my height, Caucasian, male, non-smoker and of the Christian faith. I was forced to lower my original specifications during each and every phone call due to their inability to find matches. I was often bullied by e-love staff when I refused potential matches. E-love staff constantly misrepresented facts regarding potential matches by misstating their educational levels, religions, times they were married, whether they smoked, etc. When I met a match, they were often much older than I was led to believe, not of the Christian faith, or had none of the minimal educational requirements I had requested. E-love would make up rules as we went along regarding my obligations to contact their office after a match. If I failed to contact them after a potential match was made, my file was placed on hold and I was never called again. I asked them where these rules were written and they could not produce any contracts or paper work to indicate notification of these guidelines. I found their staff to be unfriendly, judgmental and unable to fulfill the obligations of my contract. I have been placed on hold since my last mismatch 8 months ago. I have just had to accept that signing with e-love was the biggest $4000 mistake I have ever made. I'll have to give it to their representatives...they talk the talk. They know how to get you reeled into the contract. It's a binding contract. There's not a good way to get out of it ever though their service is horrible and customer satisfaction is low. I had one good match and this gentleman and I became friends. However, the one thing we had in common was the terrible mistreatment we both received by the staff of e-love out of the Tulsa offices. They treated him with the same disrespect and disregard in which they treated me. They would make comments to both of us, such as "you don't realize how difficult it is to match you due to your age"...or, "you are going to have to learn to lower your standards if you ever expect to find a match." At least I knew I wasn't alone in regard to the mistreatment I was receiving from a company who professes to be an expert at match making. E-love is not a good match making company for the price you pay. Save your money...choose an on-line service or start looking up old friends.

wow, i have had an exceptional experience, and I think that you just didn't give it a chance. that's probably why you are so angry. Don't react, reinvent the wheel...

So the people have eLove's corporate office have responded to my on-line complaints and asked me to agree to let them try to give me more referrals that would match my criteria.

I am supposed to remove my comments/complaints as part of this agreement. I am unable to remove my previous comment so I am updating it with this information.

I'll let them try again and then follow up.

Today is [protected]. I work for elove as a counselor in New England... and I have to say...I have never been taught to misrepresent the company in any way. The training is spot on and my integrity is always on the line whenever I am in front of a client. I value my personal reputation; therefore I make absolutely certain that I tell my clients the truth and if I don't know the answer to a question I just say I don't know and that I'll find out. I always give every one of my clients my personal cell phone AND my personal email address so if they can't reach someone at corporate (due to their own work schedules, lunch times, etc., ) they can always reach me and I can get through to the appropriate person for them. Many of my clients even call me before they call corporate for anything and that's ok. I am here to help them, not hurt them.

Not only does each client get assigned to a personal matchmaker, they also get ME as their go-between for the duration of their membership. I am careful to explain to every prospective client that we are not sending them out on dates; we are sending them out to meet potential soulmates and THAT is why they may not be matched as frequently as they would like to be. I tell my clients that if they want to do a ton of dating, feel free to play on the online sites, but when they get a notice from eLove, they should drop everything and go meet our match for them, for THIS is a serious match and not a "play" date thing. Our job, as I see it, is to enable our clients to find that "needle in a haystack" "soulmate" person. To do this right, it takes time, committment and feedback from each of our clients. Our memberships have no time limit to them. The time limit is only placed on the payment plans. The membership ends when each client has met all of the referrals he/she signed up to meet. That can take 6 months, 1 year, 5 years, etc. It's up to the client as to how fast they want to meet new people. We take our time because the test scoring MUST match up between potential matches and this doesn't happen every day. How many people in this world would be a great enough match for YOU to marry? Probably one or two. If you insist on having more frequent matches then something must be sacrificed in the quality of those matches to please your desire for frequency. But that is YOUR choice not to wait for us to deliver the best of the best to you. Your impatience can be a stumbling block to your own future happiness. We are not a dating site, we are a MATCHMAKING SERVICE. There is a big difference between those two things.

I, too, fell prey to eLove's hard sales tactics. I didn't have time to finish the compatibility questionnaire in the the office and was going to call in the rest of it the next day. Guess what?!? I had my first referral less than 23 hours after stepping into their office...AND before I called in with the results of the compatibility questionnaire (which they claim is how they provide such great referrals or matches!).

My referral didn't meet my criteria either. I am an extremely active outdoors person and requested the same. I had recently quit smoking and requested non-smokers only. My referral (match) was a smoker who spends his free time watching movies or playing pool.

I requested a refund and (after they called me a liar twice) they told me I couldn't have a refund because I received my first referral. Then the manager told me to try more referrals because I'm "such a great person that it will be easy to find someone special out there." Really?!? After you just told me I was lying twice?!

I filed a complaint with the BBB. They operate their business here in Las Vegas under the name "eLove" but are listed with the BBB under their parent company name of "The Right One." In their response they told me to let them try more referrals...and they spelled my name wrong throughout their response.

Some personal service! They don't wait for all of my information, give me a referral who doesn't meet my criteria, and then spell my name wrong on BBB correspondence.

RUN, RUN, RUN if you are thinking of having anything to do with eLove, The Right One, TRO, or Together dating services...they are all under the same company run by Paul Falzone - CEO of TheRightOne, TogetherDating and eLovehttp://www.youtube.com/watch?v=IXe_vnjr0EY

If the reviews don't scare you away his video on youtube should!

Casper, don't feel the need to apologize for them: Did they care about your situation before you complained, or just now that they want this embarrassing note removed?

Elove has a sent Email to me stating they will remove my dept with them and apologized to me. I am making my rounds and attempting to remove my comments so I can fulfill their agreement with me for a resolution to this issue. I was out of line stating they didn't care about the people they are providing a service to and apologize if I have caused any harm to their company. Thank you eLove for your understanding.

A true account!
Thursday afternoon, curious about eLove called and made appoint that evening for fact finding meeting.

Thursday evening, arrived at office. Only the interviewer/sales person present, not very attractive and dressed like a hooker. Office had new furniture and looked like it hadn't been there very long. Interviewer was very cordial, sympathetic and seemed to be sincere regarding my recent divorce situation. Remember, I was there for fact finding and did not want to rush into any program. After considerable conversation the interviewer convinced me to take their personality screening program, at the conclusion she analysed it and fed back to me some stock responses, all of which seemed to fit my personality. After additional time we started talking price, the number was $5, 000, a bit of a shocker but nothing I couldn't handle easily. I was given the contract to sign and took some time reading the fine print. I realized there was no real way out without paying at least a quarter of what I paid. On the way home buyer remorse began setting in - I did what I said to myself I wouldn't, make a decision that night.

Friday morning, got up knowing I did something very wrong. I did some checking about eLove; found they were not registered with BBB and therefore had no rating plus BBB listed over 100 unresolved complaints reported to them . I began agonizing over my bad judgement.

Saturday, sat down and wrote letters to eLove local and corporate offices indicating I was cancelling the contract based on the bad press I found on the BBB website. I knew it wasn't possible to send these registered mail late Saturday so it would have to wait till Monday morning.

Sunday, late in the day decided to hand deliver the letter to the local office and send the corporate letter registered priority mail Monday.

Monday, called the local office and left a message for the interviewer indicating I left the letter in their mailbox and requested that someone call me to verify they received it. Note: eLove only had one day (Friday) to begin working on the program for me so I was reasonably sure they did not incur expenses on my behalf). Also, I called the credit card company and spoke with a customer care representative explaining what I was doing and that I was cancelling the contract because of the complaints I came across from the BBB. I even asked the credit card representative to make a call to eLove verifying the interview I spoke with was in the office. Thus started the process.

It took about three months of communication for the Credit Card Company to get a response from eLove regarding my complaint. The resolve was the CC company found in my favor, I lost nothing but a little time. When talking with the CC representative I was told that I did the right thing by acting fast, communicating with eLove and the CC company and tracking all my correspondence.

My success rests on past experiences as a entrepreneur and dealing with legal/litigation matters. Most of those who have lodged a complaint on this site regarding eLove have waited too long to do what I did. Perhaps this example will server you in future times of weakness - we all have them. Good luck from this point on.

Anyone who is posting a positive experience from e-love must be part of the whole fraudulent scheme. They ripped me off too, but I don't just have facts relating to my experience, I see everyone's experience on here and it is obvious there is a pattern here. I have done my research and spent countless hours researching their company and their corporate documents in Maryland and Massachusetts. Needless to say the owner has a 1.3 million dollar home in Maryland, so that is where all of your money is going ladies and gentleman, to fund the luxurious life of a scam artist. I have sent messages to many of you on here, attempting to gather a class of people for a lawsuit against this company. Please contact me if you are interested!

After reading all of these statements, I now feel it is morally necessary for me to also chime in. I feel if I can even save one person from going down this deceptive path, then writing this review is worth it and it is my obligation to help people by doing this. I am a former employee of eLove/The Right One and every single one of these reviews and complaints are absolutely legit. I had the unfortunate opportunity of working for eLove/The Right One as a marketing agent. The particular franchise I was at was also responsible for the Colorado Springs, Denver and Salt Lake City locations.

Throughout my employment at eLove/The Right One, I realized that this company was a scam. I stayed at the company because I sincerely wanted to help the members actually find love and companionship, even though after just a few days on the job I knew the ethics I had to portray at this place did not represent the real person I was. I need to clarify some fine print on how the entire process at eLove works as I feel this is my way of giving back to the kind, loving people who may come here in search of answers and the many more people who have already been taken and feel used and lost for answers.

Many folks not in the know are being duped into spending thousands upon thousands of dollars they do not have, especially in today's economy, thinking they are privy to some sort of guarantee by eLove of finding that perfect, special someone for them. eLove/The Right One will make them believe they will be matched with some beautiful, professional, well-educated and employed, low-baggage having soap-star looks type man or woman. People unwittingly believe that since they are paying thousands for this professional dating service, that this in fact is what they will be receiving. Nothing can be further from the truth. Please read on for the skinny.

First off, there are not tens of thousands or abundances of individuals desperately seeking somebody just like you in any location, as people are often first told. At the location I worked, there were roughly 400 members total. All of the age groups are grossly disproportionate and every single member had to be matched (i.e. management all but forced us to do this to make sure the contract could then play out) at least once every other month, regardless of compatibility. That is insider's information right there. Once somebody accepts a match, you are 100% locked into that contract and the amount you agreed to.

Overall, management did not truly care about members and what they wanted. The salespeople are taught to tell you basically anything to get you to sign because they are the ones who make a tidy little commission off of you signing on the bottom line. The salespeople do not care about you or your life's story. All they care about are their checks and their jobs. At my location, the only people who made any decent money were the salespeople and the telemarketing staff. They were the ones who were paid based on who showed up and who signed. Hence, why the very high pressure to almost force you to come in just for that consult.

Once members were signed off, they were passed along to the matchmakers. So the person you were interviewing with and who you see taking impeccable notes about your preferences is not the person that will then be doing your matchmaking. We were the ones who were left to deal with the false promises made by the salespeople and we were the ones who often bore the brunt of verbal abuse by both management and the clients, even though we weren't the ones who signed anyone up or pushed those hard sales. Another sign of this occurs when you try to call the firm to complain, update your preferences or simply get answers. You will get a scripted runaround or many times, the phones are not even answered.

What also hasn't been mentioned is that while you hand over your life to the salesperson, they pass off your information to another dubious employee who then calls your credit card companies to see what your available balances are. I had to do this many times myself and it made me sick to my stomach. Then what you pay for the service (or the awesome deal we have for you, but please don't tell other members) is in most part based on your available credit card balances, not any actual secret conversation between the salesperson and a manager in another room.

Also, the $400 for the background check is a joke and the price is purposely gouged. Actual company cost was roughly $30 and were the most basic, minimal checks out there. Even people who failed background checks (sexual predators, people with drug raps, felons, etc.) were allowed to join as long as they wrote a letter to management promising to never do it again (God as my witness to this, no exaggeration). Usually, while the clients are sitting there at the initial consult, we are instructed to engage in small talk and push the background check so they would have to pay $400 immediately for that. Also, many of the contracts state in very, very fine print that once the background check was run and you paid for it, you are dubiously now locked into the full contract. We were instructed not to release that info (about the background check being the first domino that locks you into the contract) unless specifically asked at that very moment. See the con games so far?

The company's database of leads was in some cases 2 years old. Many of these leads had simply given up on going forward with the plan after being subjected to any number of the usual grievances and were now paying out the nose. During slow times, some of us would be responsible for calling prospective clients over and over again as if we were a bill collection agency. I personally think that it was borderline harassment because when someone asked to no longer be contacted, we would still be instructed to call them and try to force a consult. Many of the other complaints and feedback from disgruntled people easily verify this aspect.

Seldom if ever did I contact anyone who was a member of The Right One who stated that they enjoyed the service that they had received. Constantly, I would hear from people that were either never matched or were sent completely opposite matches (a la throw a dart and just hope it hits the dartboard type) than what they meticulously requested, even after they had spent sometimes over $5, 000 for a membership. Constantly (sometimes daily), we would be bombarded with marketing "meetings" where the owner of the company, Ted Law, would come in and literally scream and yell to the managers that we were not producing enough. There were times where managers and employees alike would be nothing but a puddle of tears as they left the office due to Ted Law cursing them and telling them that they were worthless (no exaggeration on this lingo) whatsoever.

I can personally attest to this as several times I came home with nosebleeds and panic attacks brought on by this extreme stress and knowledge, as my conscious was reminding me I was part of such a deceptive firm that was stealing from and doing harm to 98% of its clientele - many who were senior citizens. Eventually, after many nights of conversation and me coming home from work an emotional wreck, my fiance and I decided that I quit eLove, as it wasn't worth the personal heartache and strain it was taking on my body. I wasn't this type of shark.

I also noticed several retorts, supposedly written by perfectly happy eLove employees who seem to negate every client's negative feedback and contest every single complaint each person had. Their letters are perfectly written and defend every aspect of Ted Law and eLove and paint a very picture perfect, apple pie picture of the company as if thousands of people and their complaints are not legit. It is imperative to note that these claims/reviews were not written up by salespeople who work there, but legal advisers for Ted Law. These are damage-control standard form letters because I have seen them in the office!

This company is all about the bottom dollar for the owner. Ted Law, honestly, has no real care in the world about guaranteeing that you find that special someone. If it happens, good. If not, oh well, you signed the contract. Trust me or please do your own research, Ted Law and his wife are multimillionaires because of this dubious company who own several posh estates, boats and even properties out of the country with ocean side backyards all because of many, many clients with a soft heart being completely misled and duped on empty promises on the premise of finding them love and companionship.

While many of you suffer and feel used and are now angrily trying to pay monthly fees for this service that did you little good, Ted and his wife are living it up on some yacht in front of one of their properties - sipping margaritas and basking in sunshine. This also is no exaggeration. There are photos all over online that plainly show this. The office was also responsible for mass hiring and firings. After doing the math, it's more economical for the company owner to hire a bunch of people, make them set appointments and fire them for no other reason than not having to pay out on their commissions. It is also very probably that many employees felt the way I did and simply left their posts as they could not (in good faith) remain employed there after realizing the writing on the wall.

Again, perhaps the saddest part about this company is that it made many of us (who personally are honest, kind people) feel that we were in ways stealing from people. I had to talk to widows who were living on a very fixed income, who would cry over the phone wanting to have some glimmer of hope that we could find them a special someone to just be a friend. In the back of my mind, I knew that the odds of that were slim to none and we were just going to take what little money she had and never set her up with anyone.

Overall, I would say please, please, please, please beware! eLove/The Right One is not something that you want to get involved with! Please if you are reading this wondering whether or not to go in to find the love of your life, do not go! You will have less money and nothing but horror to show for it. This is not a business of finding the perfect match. eLove could care less. They just want your credit cards and that signed contract, which is nearly airtight. Like somebody else mentioned, there is so much fine print to this contract and the company will use any available avenue to make sure the 48-72 hour deadline to cancel the contract does not happen.

If you have already had the background check done and been told we are in the process of finding you your first match, it is already too late. Seldom, if any people, have ever been able to cancel the contract and get their money back; even with legal advice because it is set up to be so conniving. Trust me, I worked there and it has left scarring around my heart knowing I was once part of this. Please trust me. All in all, please don't waste your time. You are a wonderful, vibrant, interesting person who could meet someone wonderful online or by doing a new hobby or volunteering. Also trust me, your odds are about the same if not better of having the same successes on Match, eHarmony or even by using Facebook (Facebook is free). Please, I cannot stress enough - do not give any of your time and especially money to these people.

I inquired online out of curiosity and registered my cell phone number. Almost immediately, they called. I didn't answer and they continued to call me over and over again until I finally did. They guy I spoke with was very nice and we set up a tentative meeting. I was a little concerned when he told me I needed to bring a credit card and check to the meeting so I decided to do a little checking online. After reading the many complaints on numerous websites, I canceled via email. The day of my meeting, I received a call to confirm. When I told the guy I canceled and would not be attending, he asked why... I told him. He didn't understand why I would change my mind after reading many (MANY) complaints. I was at a vet appointment and had to hang up. Several days later, I received several calls and when I finally answered, it was a woman from elove. She asked my why I canceled my meeting. I explained that I was no longer interested because of the complaints I read online. She was extremely rude saying, "You changed your mind about meeting someone?", "You're going to let reading a few crappy complaints change your mind?", "I guess you're planning on being alone the rest of your life...". Needless to say, my response was, "You're extremely rude and if you're trying to get me to reconsider, you're wasting your time" and I hung up. If she was trying to convince me her company was worth joining, she did the exact opposite! It will be interesting to see if they continue to call...

There really needs to be more information on the web about elove.com. I found them when I did a google search for matchmakers in the state of CT. They were the first result to pop up, and they boasted being voted #1 (I've since done some research and found nothing to back this up). At the time it sounded great. I gave my phone number and within about 5 seconds, I had a phone call from a representative. It was 6:00 at night, and she tried to get me to come into the office right away. This seemed a little sketchy for a business that claims to have thousands of matches--it sounded to me like they were all sitting around waiting for suckers to give over their phone number and then come right in for the hard sell.

Nonetheless, the girl I spoke to (Amy) seemed nice, and I made an appointment for the following morning. After I hung up, I did some further research and found NOT ONE POSITIVE THING about this company. Apparently it costs thousands of dollars and brings no results. So I cancelled my appointment. This was two weeks ago, and I have received not one but several calls from their 877 number a day, INCLUDING TWO CALLS ON THE THANKSGIVING HOLIDAY. I never paid a dime to this business, thankfully, but I doubt they are legitimate if they have nothing better to do than harass people all day. Avoid, avoid, avoid.

Elove Matchmaking
I live in Calif. & couldn't find Elove in Calif. on Yelp, only found it for MA. I did sign up here in Calif. & everything the other reviews are saying is absolutely true. Actually, I wouldn't even give them 1 star. I had checked them on the internet & supposedly they have been around for along time & backed by the BBB. I should've checked with the BBB directly. This was a huge amount of $, I'm talking several thousand not hundreds. The person who interviewed me told me the same thing the one review stated, that she had 3 men in mind right now that would be a good match. I only get a call about once a month & several of their so called matches by their 'professionals' weren't good matches at all. I had to remind them to re-read my profile because who they were sending me did not correspond with what I'm all about. My feeling is that they really don't have very many prospects in their files. The gal that interviewed me I've never talked to again, they hooked me up with someone else & after the third person they sent my way, I was again now dealing with another person with this company. I only have a 6 month contract which ends in a few months & actually only met 1 person who wasn't a match. The other men that were given my phone number called, said they wanted to meet & then I never heard from them again, so the Elove folks just move on to the supposed next match which you don't hear from for several weeks. With online dating being sketchy & scammers that I've run across, I thought this would be reputable. As far as I'm concerned, whoever owns this company & is obviously making a huge amount of money off of it...shame on you, this is bad karma. A very expensive lesson learned on my part. Spread the word.

Need Help lodging a complaint. This is just the tip of what happened.

I enrolled with eLove after the presentation and my requirements were agreed upon by and with the Vice President of the Norwell, MA branch. When asked what was a deal breaker (not a match) for me I stated, as well wrote, I only wanted to be matched with men that shared the same faith as mine (Evangelical Christian), currently employed, and available for a serious relationship & marriage. The representative assured me they had a large clientele of people with these requirements and it would be no problem. I was assured that they screen their clients regularly and are up to date as to employment, criminal records, availability to date, etc.
I received an introduction a few weeks in to this enrollment and was told to make an effort to meet with this supposed match. I called this man first and he didn’t remember the agency as he had not heard from them in a while and had such a bad experience with them that he was surprised they used him as an introduction to me. He agreed he would give it a try and so we met for dinner (he was late by 45 minutes) and once arrived and we began talking I quickly found out he was not of the same faith, did not have a job, and talked about how bad his ex wife was the entire time. Furthermore, he didn’t have any money and couldn’t pay for his part of the dinner so I paid the bill, left and filled out my feedback form on line (have copy) as well called the agency where I was put into voicemail and left a message stating I was concerned about who I enrolled with as an agency and wished to talk to someone in regards to their supposed match process. I requested a return phone call to discuss my options l before the agency sent another introduction (match). I called over the next couple of weeks and No ONE from the agency contacted me.
About a month later, I received an introduction which I called and told this person that I would not be using the service and he should contact the agency. Like the first introduction, He also didn’t remember the eLove agency. Once he remembered he stated that he wasn’t available to date as he is out to sea (fisherman) most of the year and when on land, he spent this time with his children (admirable but still not a match.) Before hanging up I asked him point blank if he was a Christian and he did not know what this meant.
I filled another feedback form and included the contents of my conversation with the 2nd introduction and urged for someone to contact me as I wanted to cancel my enrollment. I received my first phone call (months later) since enrolling with eLove. The account representative apologized immensely in regards to the poor matches and agreed these two attempts would NOT COUNT as services rendered. During this call, I did inform her that I put a stop payment on the automatic withdrawal as the financing had not started (to commence on June 1, 2012.) and I also sent a cancellation letter via FedEx to eLove on 5/29/12. This was the last I would hear from eLove for a while until they tried to send me an introduction as if I was still enrolled so I called the person to tell him I had cancelled my enrollment and that I would not be using their services to please contact the agency. When I tried to contact eLove through the website, my login had been removed and so this was confirmation I had no access to their services any longer. To date (5 months later), I have not received any forms of communication from eLove but I keep receiving a bill from Universal Services (eLove’s finance company - outsourced) and communications with them were very pleasant at first when I explained that I had cancelled my contract and services were not rendered. They said they would look into the matter and after several months and a couple of phone calls between us, they too had not heard from eLove. They agreed to contact me once they receive any kind of a response. I was also sure to confirm with two separate representatives that Universal services also received a copy of my cancellation letter (sent via USPS- tracked)
Today July 25, 2012, I received a nasty call from Universal Services and was spoken to in manner that was very unprofessional let alone unpleasant. I kindly asked how I was responsible for services I did not receive and confirmed again she had a copy of my cancellation. I also explained that I never heard from the agency again so what service is she referring to? I asked for her name and politely told her I would be including universal Services in my complaint to Consumer Affairs.

Elove are scammers. Anyone want to join a class law suit, let me know. I've begun the process and taking them to court.

I joined three months ago. I do believe it is a huge scam, a brilliant one at that. I have had two matches (lol) so far. I am wondering if the men that I met are employees of ELove?

I had to lodge an official Annoyance Complaint with my local police department as well as my landline carrier to get these people to stop calling me. If they call me again the police will show up at their office, end of discussion. I mean it. Do not try me again.
It was me who was so irate at "Brittany" - the one whose voice I recognized and the one who hangs up - that I spoke her supervisor, "Rachel" on May 24, 2012. I was told I would not be called again. I am memorializing this conversation for the police department and for my records and for the rest of you innocent readers. Do not tangle with these privacy-invading low-lifes. Telephone hrassment is illegal and if they call me again they will have to explain their harrassment tactics to the police! I told them over two months ago to quit calling me and take my number out of their system, and oops, they didn't bother to bother. eLove can go to Hell. By the way, I was told their "service" comes at the cost of $10, 000.