FastRental.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about FastRental.com
Welcome to our customer reviews and complaints page for FastRental.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with FastRental.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used FastRental.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with FastRental.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with FastRental.com. Your feedback is an important part of our community and will help others make informed decisions.
They are a scam operation, beware
I was able to get a full refund from fastrental.com by taking the following steps. I filed a complaint with the fbi internet complaint center. http://www.ic3.gov/default.aspx. When the FBI emailed me a receipt for the complaint (delete login and password), I forwarded the letter to [protected]@fastrental.com. This morning they issued a full refund to my credit card.
Bad service
After posting my listing to craiglist.com for my vacant home, I received to emails to the email address I specifically used for this listing. The first was from a character name Jeff who proclaimed this...
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Hello,
I just got a job transfer, we have been trying to rent our own condo back home. Can any of you recommend other web site(s) or ways to get words out? Our condo has been on market for 6 wks, we are worried.
Jeff
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A few hours later I received an email from a charater called Lori, who had this response to Jeff...
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Jeff,
I had excellent responses from these two sites, www.CraigsList.com and www.FastRental.com. Try them.
Premium Option got my ad re-posted daily to stay on top. Adding photos in the ad also made a big difference.
Mine got rented in 3 days, and I am still getting 10 calls and emails a day.
You may also check if your condo is priced right in the local market. If you have not done that, put out "For Rent" sign around your condo.
Hope it helps and best luck,
Lori
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rentalmanager1.com and quikrentaltoday.com are the origins of the emails and are protected from public view of registrant information. One has to wonder of the overall credibility of this company if they resort to scraping and spamming? Which, btw, just happens to be illegal.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had the same exact emails sent to me and I believed it as I was getting really frustrated. I had my apartment for two months on Criag's list and still haven't found a tenant. Though my price is right, I can't seem to find a tenant. Anyone knows of a good
rental website to get my apartment rented?
Amazing coincidence, My letter said:
Paul,
The best sites are www.CraigsList.com and www.FastRental.com. Try them, I received a lot of calls and emails from them. The Premium option kept my listing reposted everyday.
I noticed after I added photos, I received more hits. I rented my place within 5 days.
As a general rule of thumb, I would aim to keep your rents below market and be open to take in pets. Do what you have to do to make your place as competitive as possible.
Best Luck,
Tina
Unauthorized billing
This company first found me through craigslist by pretending to be another landlord and asking me for advice. I just responded times are hard and keep trying and told them good luck. A few days later I got a email from the same person telling me that they were referred to the fastrental website and had great luck.
So I decide to try this service only to spend $35 and did not get a email or call on my property. I signed up for a one month plan. Well This month I see another charge for the same amount from the company. Turns out they keep billing your card automatically until you make a big deal.
So I try to reach them and the phone number they give the credit card company goes straight to a message were you are unable to speak with anyone. So I looked up as much info as I could about them and found out that there are a lot of other people who have gotten email just like the ones I received and that they are from fastrental.com posing as other people.
I also read that this company does not do any advertising to renters and only to landlords being that they are the people who pay for the service. Sad that they pretend to be other people just to get business then they make unauthorized deductions from your account and leave you no way to contact them. If you need to hide from customers then you need to question your ethics.
The complaint has been investigated and resolved to the customer’s satisfaction.
Same thing for me. I got suckered in. But b/c of your complaint. I called to cancel the debit card that I made the online purchase with. I still have to go through my banks online fraud department to try and get my money back, but lesson learned.
Sad to say that this makes me more jaded and untrusting.
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