Fenesta reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Fenesta
Welcome to our customer reviews and complaints page for Fenesta. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Fenesta.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Fenesta's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Fenesta, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Fenesta. Your feedback is an important part of our community and will help others make informed decisions.
Fooling People
The service at Fenesta is absolutely the pits. Even to place an order on Fenesta, the customer is made to feel that Fenesta is doing him a favor. Then Fenesta does not adhere to delivery schedule/ dates committed. Except for the fact that look and quality of windows/ shutters supplied is normal, Fenesta would be the last vendor that I would like to deal with.
After sales service post purchase from Fenesta is terrible to say the very least. Repairs to windows/ shutters requested for are not attended to. Only reference/ query numbers are provided time and again. Assurances of attending to problems in 24 hours/ 48 hours are only claims because they are then followed up with profuse apologies. Apologies do not solve the problems a user faces. He needs technicians to attend to the problem. It is hilarious to hear that lock problems can be rectified in due course. If so, then why have locks ?
I had complained twice earlier but, no one attended. Then I filed a complaint. Assurance to attend in 48 hours. No luck. Called Bangalore Office on 25 Apr’11 and got another complaint number, Assurance to attend in 24 hours. No luck. Called your Toll Free No. They offer profuse apologies but, does not help me as problem still remains. Today there is no response from your Bangalore Office ! I am at my wits end to have dealt with Fenesta.
The complaint has been investigated and resolved to the customer’s satisfaction.
Stay away
I like Fenesta Windows and Doors. They sell high quality UPVC """""Windows & Doors. I would like to say all the people going to buy Fenesta windows to be really happy of the way they handle the contract. These guys to start with are a trustable lot. I need not to follow up with them they do all the work in time. I am very happy with Fenesta Window...
Read full review of Fenesta and 9 commentsGiving a Voice to Consumers
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