Gamesaver Subscription Internet Cy reviews and complaints

I just did this, a bit round about way but i will tell u next month if it worked

In order to cancel, you must first be logged in to your account.

To login, please visit us at: http://games.yahoo.com/downloads.

1.Select a game that you do not already own and click on the Buy Full Version of the game. (Please note, you do not need to complete a purchase in order to cancel.)
2.Enter your Yahoo! ID and password.
3.Once logged in, you can click on the Yahoo! Games subscription FAQ located at the bottom left of the page.
4.Under How do I cancel my membership? there is a link. By clicking on that link, you will be redirected to the Yahoo! Games Subscription Program Status page where you can either cancel your membership (with your cancellation fee, if applicable) or continue.
Please note that if you cancel your membership before you have paid for the minimum number of months in your commitment, you will be charged for the remaining months on your membership. For every month you are charged, you may redeem one game. All games must be redeemed within 60 days, after which your right to redeem the games is lost.

I went to edit billing info to find the how to cancel link and then i just clicked a confirm button
hope it helps

Has anyone found an answer to how to cancel Gamesaver Membership charges on there cards, I have send E mails and tried to long on to the gamesaver members site and it tells me I dont have an account or sign-on name, but my charge card is getting a 10.48 charge for the last 3 mos. and no phone # to cantact anyone about this, Please Send any info to me at Tdraym@adelphia.net Thank you, Tim Moeller.

Hi,

I have had this problem as well and I believe it was done either through Yahoo Games or HP Game Console, I couldn't ever get a straight answer from yahoo or oberon media when I called them.. When you purchase a game you have the option to pay 29.99 for it or sign up for monthly subscription and get the game for $6.95. The only way I found to cancel it was cancel the card I used to sign up for it. My original charge was for 48 something and then every month after was 6.95 a month.

My emails with these IDIOTS! I knew I was entering a subscription but I can't get them to fix the problem. I don't think credit cards should process payments without a valid customer service # from the merchant.

2/8/2010
This is my problem, would you please read the whole email before responding!

On January 7th, I signed up for the Gamesaver Subscription on Yahoo Games for the 7.95/6 month subscription and picked one game.
On January 12th, I decided to buy another game at the subscription price of 7.95. When I bought the second game there was a note saying it
did not count toward my subscription, which I understood.

Recently, while looking through my emails, I was concerned I may have signed up for two subscription so I contacted your company on February 6th.

This was the content of those emails:

2/6/2010 - 7:34 a.m.
Your company:

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
Thank you for allowing us to be of service to you.

Dear Kathleen,
We apologize for the problems that you are having with your game.
If you could give us a little more detail as to the problems you are experiencing with your game we'd be better informed to assist you.
If you would:
1. Please explain the exact problem that you are experiencing, with as much detail as possible.
2. Please include the website that you purchased your game from.
3. The name of the game you are having problems with.
4. Any error messages that you receive.
Thank you for contacting Oberon Media support.
Best Regards,
Ashleigh

02/06/2010 - 1:56 p.m.
My email:

I am not having problems with the game.
I subscribed to the Yahoo Game Subscription on the 7th and then bought another game on the 12th.
I just wanted to make sure I am not subscribed twice.

2/7/2010 - 7:33a.m.
Your company:
Dear Kathleen,
Sorry for the inconvenience. It appears that you only have 1 GameSaver membership with us.
Thank you for contacting Yahoo! Games support.
Best Regards,
Ashleigh

Paypal notice on 02/07/2010 3:27p.m.
On the 7th, your company attempts to take 39.75 from my account, which I assume is for the cancellation of
my subscription - 5 @ 7.95 = 39.75. So, I emailed you again.

2/7/2010 - 6:01p.m.
My email:
Your company attempted to charge my account for 39.75 – apparently for a subscription cancellation (5 months).
I first signed up on January 7th for 7.95 (6 months). On January 12th I bought another game,
assuming this was just another game I was purchasing - not purchasing another game subscription.
Apparently, when I emailed you, you canceled a subscription and attempted to charge me 39.75 .
I am interested in continuing my 1 subscription. Please let me know the status of my account.
Please get this fixed because it is making me very uneasy with your company.
Also, I find it very strange that there is no available phone number for your company.

2/8/2010 - 08:20a.m.
Your Company:
Dear Kathleen,
It appears that your credit card company/bank refused the transaction. Please contact them to clarify the situation.
Thank you for contacting Yahoo! Games support.
Best Regards,
Ashleigh

02/08/2010 - 8:52a.m.
My email:
Would you please READ MY EMAIL before you send me unrelated answers?

Your company attempted to charge my account for 39.75 – apparently for a subscription cancellation (5 months).
I first signed up on January 7th for 7.95 (6 months). On January 12th I bought another game,
assuming this was just another game I was purchasing - not purchasing another game subscription.
Apparently, when I emailed you, you canceled a subscription and attempted to charge me 39.75 .
I am interested in continuing my 1 subscription. Please let me know the status of my account.
Please get this fixed because it is making me very uneasy with your company.
Also, I find it very strange that there is no available phone number for your company.

02/08/2010 - 9:18 a.m.
Your Company:
Dear Kathleen,
Sorry for the inconvenience. The transaction has been refused. You will not be charged for it.
Thank you for contacting Yahoo! Games support.
Best Regards,
Ashleigh

And then once again today (02/08/2010), your company has tried to charge me 39.75 (which failed).

Please, get this fixed, the error is on your end. If this payment goes through my account - I will file a charge back.
If this is not fixed I will report you to anyone and everyone I can possibly think to report you to.

Hey... I'm having the same problem.. I just sent over a complaint and am waiting a response.

Did they refund your remaining amount? Thanks for the info... I've been going in circles looking and emailing for help for the past 2 days.

I registered a complaint with Oberon against gamesaver subscription for an unauthorized charge to my account that took place when I downloaded my free game for the month.

I reached Oberon support by emailing customer service at (oberonsupport@maileu.custhelp.com) I received a response 2 days later but had already been told that it could take up to 48 hrs for a return response. I would like to share the following because it may help someone else.

We apologize for the inconvenience. Due to a system billing error, it appears you were over billed for your monthly membership fee. I have issued you a refund in the amount of $ 34.75, which is currently being processed and should be reflected on your next billing statement. Please be advised that refunds generally take 3-5 days to be completed and should post to your account shortly thereafter.

Our records indicate that you are currently signed up for a Platinum Y! Games Subscription membership which is a 12 month commitment. You are billed $6.95 per month and are issued 1 game credit per month.

If you cancel your membership right now, you will be billed one charge of the remaining balance on your account ($34.75) and will be immediately given all remaining game credits (5) that will be good for the next 60 days, after which they expire and cannot be redeemed.

To access your account and proceed with the cancellation, please go here:

http://games.yahoo.com/downloads

Please click on "buy full version" of any game and you will be able to sign into your account. When you have signed in, there is a Y! Games Subscription FAQ link in the lower left hand corner of your screen. If you click on this, a new window will open and in that window is a "cancel" link that you can click to close your account.

did not authorize charges for games I did not get for over a year for . Unwanted subscription.

Monthly charge of $.09 and $10.78 but I never bought anything .

If you originally bought a game through msngames.com then that is where you need to go to cancel your subscription. I was seeing the same charges on my credit card and did the same thing apparently evryone else was doing then found that msn has a gamesaver as well. I simply went on and dug through the site till i got into FAQ's and found the spot that I could cancel the member ship... Good Luck

John

I too am a victim of the "free game" ploy! How do I cancel? $9.95 is taken from my account every month and I haven't been able to stop it. Help!

i've been charged 10.75 for the past year... Oberon software will now be cracked and distributed over torrent sites... so to anyone who wants oberon software it is now free through torrent sites. Recompense is due. Oberon you steal from me...I steal from you...Your move Oberon.

Well, at least I know the issue is with Oberon (after reading all of these posts). My charges lasted 4 months so only lost about $50 CDN; called RBC and they cancelled my Visa and had a new one sent to my branch - quick and easy. If you don't already do this, consider having a separate Visa for online usage only... one that doesn't have auto payments going through so if you need to cancel, it's no big deal. Cheers.

After reading all of the above I decided I have tried everything I can to resolve this with Oberon. I have been charged $7.95 EVERY week for 2-3 months & can no longer accept the fact that they simply don't respond or if they do respond, they tell me that the email address they have on file is not the same email address for my account! BULL! I just got done filing a complaint with the Better Business Bureau & I'm sure I will be hearing something VERY soon from one or both of them. You should all do the same. Be sure to let the BBB know your complaints or this company will continue to thrive!

Signed,
Another Disgruntled Oberon 'sucker'

I am so glad i am not the only thats going thru this. i dont know what the hell but this BS ### company just took $27.08 out of my account. the sad part is i didnt have but 29.00 in my account got me going to the store to purchase somthing just for my card to decline cuz of there A$$. i am so pissed off. and i dont even remeber downloading nothing hell the games on my puter i paid for at the time of purchase...oh umm bout to hunt these people down over my 27.08 dollars

Hi order a game have not gotten any thing this was back in September have no way of how to get free games can some one help me I need to stop this if I can't get any games or can some one send me a code to get the games all ready paid for

I have a question. Where can I go to downloads the games that Gamesaver Subscription is suppose to offer. If I'm entitle to one free download a month and I am paying for it, them I might as well catch up with all the games they have been charging me for month after month. So if anyone knows where I could to to download these games...plesase let me know. Thanks!

I was charged $9.95 +.29 for a game on my credit card. I talked to someone last month and cancelled my subscription. I met my criteria for the games I have.

saya mau berhenti berlangganan gamesaver subscription internet

my email adress is sonshyne5684@yahoo.com i am nancy81651 abve

i also am charged 7.95 a month and no game can even be downloaded. it doesn't recognise me now except to take my mnoey. does anyone have a telephone number i can call to cancel this account or at least get my games owed me.

I never purchased anything and I got charged 62.55 and don't even know what it is for. if anyone has a number for gamesaver please give it to me so i can give them a piece of my mind.

FOR MONTHS NOW MY BANK STATEMENTS READS 7.95 TAKEN OUT FOR GAMESAVER? WHAT THE HECK IS THIS, I HAVE NO CHILDREN, SO HOW IS IT THAT THEY ARE CHARGING ME $7.95 TWICE A MONTH.I AM TRYING TO CONTACT THIS COMPANY, BUT HAVEN'T HAD ANY LUCK . SO IF ANY OF YOU HAVE THEIR NUMBER PLEASE LET ME KNOW.rachmart8@yahoo.com THANK YOU FROM RACHEL IN SAN ANTONIO

11.28.09 We are having the same issues we purchased a game and now we continue to get charges twice monthly of $6.95. Still working on having these removed its been months!

Hi I am owed two credits and can not retrieve them I told them I had lost my password and the e-mails back was gobbledigook until I was given this web address . The excuses were all on my side 1 behind fire wall 2have sent password but where? I do have a fire wall But they have sent me games before when paying full price and not £6.95 I would like to receive what you owe me the two games but the password you send is nowhere to be found and I put in word you wont accept what now? I Think you will no who this is from as it has gone on long enough. Bryn

I never complained about anything much less order cubis gold2 dont even know what it isNow I am comlaining and there better not charge me for it Im tired of this crap of people taking money out of my account when I didnt order anything. I dont get much money from disabuility, I am asking you to call me and make sure I did it befor taking it out
[protected] also didnt order game saver.
thank you this is from Anacotes, Ala by Dorothy Ann Law
My name is Shirley Burton and Ilive in Frazeysburg, Ohio

Good Grief no comunications or reading the aplications..