GE Washer reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about GE Washer
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Damage
It's ashamed Home Depot takes little pride in customer satisfaction. Not once, but twice, a brand new washing machine was delivered to my home damaged. What surprises me in the nonchalant approach to your well being. We now will buy from another source due to the inaction, and quite frankly, customers are not important.
We purchased based on delivery charge of zero. It's too bad two attempts were made to deliver the washing machine, and in both cases, damaged! Quite a disappointment, but not an issue for Home Depot. Maybe if some of letters such as this, something would be done. But one customer complaining is no skin off the back of the great Home Depot
The complaint has been investigated and resolved to the customer’s satisfaction.
does not work at all
bought g. e washer 20o8 april after first three months of use broke down something do with housing part then broken down
fives aftter that appliance service was g.e. certified repair tech My wife paid four hundred dollars for this Had another appliance tech look at send it was unrepairable called extended warranty company and they cant do nothing because it was a pre -existing condition
what the hell? told contact manufacturer then call them back this washer has been year long head all i want is four hundred dollars
back they electronic motor control or computer under moisture that was stupid idea
this like my fifth complaint letter
here is model /serial number
Model number WHDRR418G1WW
SERIAL NUMBER GR903260G
TAKE OFF THE MARKET G.E.COM THIS TYPE OF WASHER IS JUST A HEADACHE FOR YOUR CUSTOMER AND YOUR PROPERTIERS SUCH HOME DEPOT
JOHN J. GORNEY
PRANEET GORNEY
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a GE washer 3 yrs ago and have had nothing but problems, called the ceo of the company and he referred my complaint to a man who was rude and ignored the complaint and just wanted to get rid of me, making me think the machine was fine, after 3 service calls and money I had to put out I have now stopped payment on the check because when the service man left the machine started leaking again and it leaks every once in a while, and my downstairs is starting to smell of mold, I might have to have someone come in to clean up that, and I feel after all the GE appliance I have purchased, I almost feel that they are punishing me for buying there products, such a large company and very bad customer service and terrible attitudes, why would they think I would want to pay for a service call when the machine still leaks and that is what they gave me for purchasing there equipment.
I bought a GE washer and dryer from Home Depot Westerly RI. After waiting a week for the delivery SPiRIT DELIVERYa third party moving company from Depot brought the washer in my basement hooked it up and left. I did a load of wash and it flooded my basement! they come back a few days later to get the washer. they pick up the bad one and it never found its way back to the store! then home depot brings me a LG top loader it wont start and started smoking in the panel when plugged in. then i call HOME DEPOT they give me a loaner to use ...weeks later I still do not have a washer! As I sit her writing Sprite (home depots moving company) was suppose to deliver it yesterday12/4 between 10-2 no washer then they said oh by 4:45... NO WASHER then I called for the hundredth time Spirit moving company said they WILL BE THERE BY 10:30 pm NO WASHER it is the next day and NO WASHER STAY AWAY FROM HOME DEPOT and they moving company SPIRIT they pride them selves! IN WHAT!
John - this is Megan from GE, sorry to hear about the issues with your washer. If you'd like me to look into this for you, please email me at consindsocialmedia@ge.com.
popping noise
I purchased a GE washer and dryer from the HH Gregg store located on Taylorsville Road at Hurstbourne Lane on [protected] and had it delivered the very next day. The delivery people were wonderful and professional and I called the number on the paperwork and filled out the survey letting them know that they did a great job. I put in the first load of laundry...
Read full review of GE Washer and 2 commentsPoor customer service!
I bought a washer from Home Depot in Philadelphia on 11/09/2007 after owning my previous washer for 20 years with no problems until it just died. My new washer is a GE product. It would no longer agitate or spin I called for service was told that an appointment was set up to find out that was not true. I took a day off from work to wait for service. I asked to speak to a customer service rep who was non caring and matter of fact. They would call me sometime today with a new service date so I have no working washer for 5 days and no new date of service and used one vacation day and now will have to use another. I will also have to go to a laundry mat to wash my clothes.
DO not buy GE I learned my lesson to
I bought a washer which is GE from Sears on Dec 13, it was delivered on Jan 8, 08 despite their promises that it would be delivered 3 week earlier. Since I got the washer from Sears it has needed 4 repair call, they come one month after you call them and have been unable to fix it and recommend I get an Kenmore. So after spending over $500 and being without washer which works properly for over 4 months I am still without a washer which can work properly. Sears is going to replace the transmission for free, GE would not do anything because supposedly I was few hour late. This is despite their promises. The model number of the washer is wwse5240dg0ww.
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my neighbor has also had the same problems with a refrigerator. I sure u will find they using inexperienced workers and they have a bad customer service. Always..Go to a professional appliance store or buy a used one. I take appliances to repair stores for warranties. Other wise i repair them myself. Where the hell is Consumer protection...:(