Genita Petralli reviews and complaints
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Scam Artist
This detox program is run by Genita Petralli and it put several patients at HIGH risk in 2010. It is a poorly run program that claims to be a "holistic detox" center. In fact, Petralli's illegal activities were reported to the US Embassy in Costa Rica, the Better Business Bureau, and the District Attorney's Office. Genita Petralli claims that she is against...
Scam and mistreatment of patients
This detox program put several patients at HIGH risk in 2010.
Genita Petralli claims that she is against the psych industry but it is a well-known FACT that she locked a patient in their room (after the 4th week) for 2 days with no food when Petralli's detox program did not work. Then Petralli threw that patient in a psych ward! Another patient left after 2 weeks after deteriotationg rapidly instead of improving.
Yet another patient quit after 5 weeks and one patient eventually decided to go to a psych ward and then fly home. They all paid from $15, 000 to over $22, 000 for their 4 to 5 week "holistic" detox program" and never got a refund.
She is now opening a clinic in Malibu in January 2011 and in Costa Rica.
In 2010 she had NO professionally trained day staff to pass out important supplements, amino acids, and vitamins (she used a 20 year old family member for that job!) and no night nurse. Sleepless or distraught patients where left to fend for themselves and rely on each other. Meanwhile, Petralli spent most of her days and nights locked in her bedroom in front of her computer (stating she only handled the "science part" ! ) when she was clearly the Medical Director.
***Petralli was ironically awarded a "Human Rights Award" by the CCHR (Scientology-based "mental health human rights watch dog organzation = See Facebook)) in February 2010 while violating her own patients' human rights!
There are SAFER, easier and less costly ways to detox.
***1) Always RESEARCH a detox place thoroughly (Google, Facebook, Yahoo are your friends!)
BUYER BEWAE!
***Some Internet Source(s):
1) http://missionlocal.org/2009/04/nutritional-detox-facility-gets-walloped/ (Google: Genita Petralli, Nutritional Detox Facility Gets Walloped)
2) Google: Genita, Lucrative Biz Proposal (need property) re: "Green" Spa & Holistic Medical Clinic in Costa Rica /
http://tropicalic.tribe.net/m/thread/8240f1ac-4d0d-4b9f-8290-3b2758235d1d
***Note the target audience, date written and money proposed. She opened weeks later in February 2010. It is no wonder it was totally disorganized.
If we had known about this we would have NEVER accepted such mistreatment and gross misconduct.
Genita Petralli should be sent to jail. Her actions are criminal beyond a doubt.
This is old information. I have recently written a new updated complaint about this person as she has changed her name to Genita M. Mason. Thank you.
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Genita Petralli keeps lying about sending her lawyers on Mina yet it has been several months and nothing has happened.
Why ? Because Petralli is bluffing and trying to find a way to shut up past clients of hers from telling the truth about the gross medical negligance she caused to several of her patients. This woman-Genita Petralli-is nothing but a big con artist. Be very careful not to give your money away to her !
I am Genita Petralli, the Medical Director of Shangri-La BioSpa when Mina Jain was there. Her accusations are entirely false and slanderous.
To summarize:
After the initial four weeks Mina was there, she was progressing so well that her father extended her stay. Right after he did that, she decided she didn’t want to stay any longer and decided to discontinue both her medications and the holistic support services we were providing her. She signed a sworn statement that she refused ALL treatment, including that of her doctor. We immediately got on the phone with her father to have him come to Costa Rica and pick her up and he could not due to work obligations. While we were trying to figure out the best course of action as her condition was deteriorating quickly she chased my chef around the kitchen with a knife threatening to kill her. It was at that time that we asked her to stay in her room and we would help her get home. The nurse stayed with her, however, we did have to confine her to her room but the nurse brought her her food and tried to get her to take her medication. We decided to have one of our comfort and care assistants escort her back to the states where her father could meet her at the airport. At the Costa Rican airport she pretended her hand was a gun and started saying “Pow Pow” and pointing to the Airport Police. They of course detained her and would not let her fly. We brought her back to Shangri-La, confined her to her room with the nurse while we discussed the situation with her father trying to figure out a solution. While this was in course, she began threatening the nurse so we had to station the nurse outside her window. Mina became extremely violent, tearing towel racks from the wall and trying to rip the sink out from the wall. She then became a threat to others and herself and by the standards of care I had to call the ambulance and get medical intervention. Mina was delusional for weeks thereafter. My staff went to the hospital to check on her and even drove her father around, helping him migrate through the process of getting her released to go home.
Mina has absolutely no recollection of this period. I have statements from my staff and a signed statement from her that she refused to take her medication and refused our services. We acted quickly, keeping the staff and her from harm – all this happened in the course of two days after refusing to take her medication; she had to be taken to a hospital that was staffed and equipped to stabilize her and calm her down for the safety of all.
Her statements are slanderous and she is using your site only to try and hurt the reputation of our health spa. I am asking that you remove these false statements. We have just learned about them and are having our lawyer contact her regarding being liable for damages.
The only comment that is truthful in her statement is that I did have an employee that was family. He provided first tier support in helping people make sure they made their appts. Etc… he was not in any position of patient care or responsibility. He worked mostly as a handyman and went on their excursions with them to monitor them.
As you can see she is not paying much attention to correct details. She claims that I opened just weeks after posting an ad for positions at the spa. You can see from the date of the post that I opened one year and a few weeks later in feb of 2010.
Also please note that she returns to vote on her own post.
Thank you for your time and consideration in this matter.
If any one of our other clients were a loved one of yours, you would have wanted her out of the common areas running around with a butcher knife, threatening people. The other clients did not need to endure her demeanor and violence. They come to us for a vibrant, peaceful and caring place to ensure the best environment for a healing event. It is a health spa, not a psych ward and one people begin to demonstrate that they are a threat to others AND themselves it is time to get them into a safe and appropriately staffed environment.
This could have all been avoided if the family came out when we called to get her.
We have repeatedly asked Mina for her address so that we could bring this to court for slander and she refuses to comply with our request. This should shed some light on the lack of credibility her statements hold. So instead of participating in a fair hearing between us she instead uses websites that allow slanderous statements for ranking to unleash her very misdirected and sick anger. She continues to take down the same complaint we offer comment on to defend our organization that has helped thousands of people and resubmit her slanderous comments without our rebuttal. Our lawyers are taking the legal process to find her location so she can be served.
Note:
Genita Petralli's illegal activities were reported to the US Embassy of Costa Rica, the Better Business Bureau of the USA and U.S. District Attorney's Office.
What is sad about Petralli's accusations towards her clients is that they are unfounded. Genita Petralli will use whatever means necessary to try to intimidate anyone who has the courage to tell it like it is.
Why ? Because each time someone comes to this site (or other sites that reveal her scam), she looses thousands of dollars.
Like the last post states, do your research and think twice before signing up for her so-called "Bio Spa. It should be called "Fraud Spa".
UPDATE and WARNING:
Petralli is capable of lying or using threats to cover up for her medical megligence.
PLEASE do your research before even thinking of coming to her so-called "Bio Spa".
Mina,
I have two statements, one from Johanna and one from Marisol that you chased them around with a butcher knife threatening to kill them.
We spoke with your father AND brother numerous times trying to get them out to get you and neither could because of work obligations. We then hired Greg to assist you to the US and going through customs you pretended to shoot at the Costa Rican police and we have the police report from that. We then had to bring you back to the BioSpa and put you in your room because the other clients were fearful of you – and the staff and myself totally understood. We did everything we could to help you before having to call the ambulance after you tore the room apart, and then ripped the metal towel rack out of the cement. You then had another weapon and we had to call the authorities.
You were not weaned off drugs in a week. You were in fact still on some of them when YOU decided to just stop all your drugs and discontinue to participate with the BioSpa’s services. We do not wean people off of drugs. You had access to your drugs at all times.
And if we were not fulfilling what your father sent you there for, which we did – we provided all the services we promoted we would – why would he renew your time there after a month?
You won’t give us your address because you know you are simply out for revenge – you are not well – you are a very angry person and you are now trying to discredit us like you did the Nun’s that had to restrain you! Your anger is misplaced.
If you are going to make slanderous statements against someone publicly, you open yourself up to public response. And if you do not comply with a legal request for an address so that I can continue with my lawyer in bringing this matter to justice you are breaking the law. I am asking that you discontinue your slanderous statements. We have proven them to be untrue – and request that you provide an address so that we can legally pursue this matter to its end. If you want me to scan and post the statements we have as well as the police report from the airport we can do that too – you have a very ugly trail in Costa Rica and those that you threatened to kill can still press charges and intend on doing so if you ever try to return to Costa Rica – if you can. We are not going to allow you to lie about our BioSpa and shame a very good holistic medical model that has helped hundreds of people. You are hurting others through your misguided anger and we now have damages that i intend on recovering.
UPDATE: She refuses to provide my lawyers an address so they can send the cease and desist letter. This is because she knows she can't substantiate her comments and she is trying to avoid being sued for damages.