Honeymoon Hills Resort reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Honeymoon Hills Resort
Welcome to our customer reviews and complaints page for Honeymoon Hills Resort. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Honeymoon Hills Resort.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Honeymoon Hills Resort's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Honeymoon Hills Resort, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Honeymoon Hills Resort. Your feedback is an important part of our community and will help others make informed decisions.
drunks
while on my vacation in gatlinburg i rented a cabin at honeymoon hills which inturn should have been honeymoon HELL.. the cabin smelled of mold everything was old the cabin next to me was full of drunks who was doing construction on the cabin.. parking was horrible i called to complain and the resvervationist hung up on me. when i called the next day and...
Read full review of Honeymoon Hills Resort and 1 commentFraud
My spouse and I planned and paid in full for a wedding and honeymoon at this resort. The company charged our bank account after our stay for use of an upstairs bedroom of the cabin we rented telling us that we only rented one bedroom. This was not true according to our contract. We were accused of breaking into the upstairs bedroom they said was locked, which was not. The hot tub never worked and we complained but it was never fixed for use. We were accused of having extra people in our cabin which was untrue. We never had phone or satellite which was in our contract. Our wedding pictures which were paid for in our contract were terrible. They were mostly the back of peoples heads and people with their eyes closed. They advertised a professional photographer but the photographer was the maintenance man. The refused to meet us to view our proofs and told us we could look at them online when we were home. This place is a complete scam!
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
FROM THE OWNERS OF THE RESORT.
As always there are two sides to every story! Our side has written and signed contracts!
Two clients rented two properties with 2 adults in one, 6 adults and three small children in the other. We discovered 20 people in one of the properties having a party! We even gave them a courtesy call on their way to the gathering reminding them of the written no parties rule! Everyone ignored the written policies, the warning and the party was on. The unregistered guests were required to leave and the police were called.
In a resort town vacation rentals are offered for a maximum occupancy. The rental rates are based upon the number of guests the client registers. House parties and unregistered guests are never allowed as per written, signed contracts disclosed before guests arrival!
As a resort rental management company, we protect each owners property against overcrowding, abuse, and potential damages that could arise from same.
Vacation rental homes are a wonderful, inexpensive way to travel but must be used in the manner for which it was rented and intended.
This client had a wonderful wedding ceremony. As per their written and signed contract with us, they did not add a professional photographer. They could have added a professional photographer but would have more than tripled the cost of their service.
To be fair with our advertising, we feature only staff photographers work on our website.
We host over 2, 000 clients per year and rarely have guests violate the written policies! When it happens there is rarely a way to a make the clients happy!