HRSACCOUNT.COM reviews and complaints
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fraud
hrsaccount.com is the payee for Polairs accounts. Hrs is a fraudelant bank which defrauds customers by not sending emails to notify of payments due, then locks out access to the account so you cant pay the bill. they put you on hold for an hour then hang up with no resolution...still not able to pay the bill...then over bill with outrageous late fees. they...
Read full review of HRSACCOUNT.COM and 1 commentI get messages of Pass word and Account # not being right. I get this month after month.
I can't get loged on to pay my bill's through this company .
I have my account # and pass words wrote down for each of my accounts with them. but I still get the message of account not found or invaled pass word.
I have gotten sevreal late fee's due to this. I have also had to call in by payment and then pay 15.00 carge to do this because I couldn.t get loged on to my accounts.
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they are forcing you to use internet explorer so they can track your internet usage, they blocked Firefox for example because they cant track you...
Have any of you called the company and asked to talk to a supervisor. i have found the when you ask to talk to one I seem to get netter results. Better yet, would be to ask to talk to the highest ranking person on site. I usually get results fast
Clearly this is a FLAKE COMPANY - ARCO card sent 4 times, activation 6 times still THEY REPORT IT IS ON AND WORKING! DO NOT DO BUSINESS WITH THIS COMPANY. billneill is at yahoo and dot com.
i have the same problems! this is the way they get their late fees becuase their website sucks! what is their friggin number anyways?
Doesn't work on Firefox, but it does work for me on Internet Explorer. Firefox HSBC site works intermittently, sometimes will process payment, other months not. Very annoying, and Customer Service isn't informative and is confused. I had to call their Tech Help line #, you can get it from Customer Service, they have shorter 9-5 hours, but their tech folks sometimes know what they're talking about, other times not. They said it was a pop up blocker problem on Firefox, but then I disabled my pop up stuff and nothing changed. I finally figured out it works without a hitch on Explorer, which their tech guys could have said, but didn't this month, though I think one of those months I called they did say that. One time the tech guy said he fixed the site for me to work, and it did for 2 months or so. Now it's back to having to use Explorer instead, which I'll try to remember for HSBC payment, because I generally only go on Firefox for the Internet. Totally ridiculous system.
i have tried for days to get logged in, i keep going round in circles, i have been on the phone for ages, the email address you sent me will not accept it
The only reason I'm still with HRS is because they can't seem to figure out how to send a payoff letter to my consolidating bank. But they sure know how to collect a payment. Also, what's with the Contact Us page listing their number as: "Please call the number on the back of your billing document." Howabout 1-800 (blah)? This is a complete rip-off organization.
just think how much money this company is collecting on this scam,
I have the same problem cant get logged on to pay online, bill sent way late which is dated the first of the month and it was at my mailbox on july 20th, thats just plan wrong, a superviser which took forever to get through one the phone (probably took an hour of several calls and bad menues to choose from)boy it sure looks bad when you type in hrs account.com and see all of these complaints!wow really bad, is there a class action lawsuit going on has anyone of you complaned to the attorney general of better business bru. thanks dan
i too have been unable to pay my bill on line-also when i mail a payment i always get a late charge even when i mail a week in advance.the billing address is in baltimore where i live- what gives?