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The good, the bad, and the ugly - discover what customers are saying about Insignia

Welcome to our customer reviews and complaints page for Insignia. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Insignia.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Insignia's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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2:35 pm EDT
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Insignia I purchased a 48" insignia tv

Hi I have an account with letgo and bought a 48" insignia tv
From c williams in new york on june 6 2017; she was selling tv for $200 but I offer 175; she gave me the story she need it quick cash to move to pennsylvania; when I went to buy the tv look ok and she told me it was only 4 months old. I took a cab and met her in her mothers house in bayside, queens.
When she gave me the tv I went back to my house to find out tv is cracked and when u turn it on is the only way to see it.
I have called this assume girl many times but she doesn't want to give me my money back.
I am about to call the police but I don't know what to do.
Her cell number is [protected]. Went to best buy cause there is a sticker in the back of tv and they told me that product is not meant for sale.
I am very disapointed and dont want other people to fall for her lies.
My email address is [protected]@minicircuits. Just in case someone in lego needs proof of pictures or proof of texting.
Thank you
Carlos a.

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2:47 pm EST
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Insignia they won't exchange damaged item

I purchased a tv from best buy on october 14th. When I opened the box the tv screen was cracked. When I returned it to the store they refused it. They said the damage occurred after purchase. The tv was not inspected before I left the store so basically it's my word against theirs.

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Jan 19, 2013 4:03 pm EST

I purchased an Insignia Wireless Blue-Ray Disc Player Model #NS-WBRDVD2 from Best Buy without the extended warranty. It worked fine for about 13 mos. Suddenly it started turning itself off 10 - 15 seconds after I turned it on. I called their tech support and they wanted to download an update but the player wouldn't turn on. They told me not to take it to the store and to buy an new player since it was outside the warranty period. I took it to the store anyway to drop it off and find out if it was a simple fix. The Best Buy representative attempted to receive my player but when the system recognized the model # it advised her not to accept the item for repair. I asked for the Mgr who said these decisions are made at the corporate level and he has no control over what items he can repair. I want to warn all prospective Best Buy shoppers to avoid all Insignia products unless you are prepared to purchase the extended warranty. These products NOT made to last. The store refused to accept my player for repair because they have no repair parts. They make throw-away components that they have no intention of ever repairing.

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I got 3 of these brand tv's (52", 47", 19") in dec.2008.47" broke, no picture, in 6months. Took back to store to get fixed got treated the same way the 7 members of the new mexico sextorturer gang treated me when I tried to stop two white girls from being murdered by them. I got out the store and filed a complaint with corporate and they said they saw...

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